Took my Gameboy Color into my local CEX store. They sent my console away to the Tech Centre for repair. I was regularly informed of progress and notified when it had been repaired and awaiting collect... Toon meer
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Lees wat reviewers zeggen
Easy access to service, just dropped off in store, no having to drive miles, kept updated by email, fixed item collected from store, no nasty price surprise. So good to have local access to repair fa... Toon meer
Bedrijf heeft geantwoord
Repair was done and fixed and sent back to me in good condition, time was slightly long then expected. ( think this is due to CEX having set post days which isn’t mentioned when booking) price was... Toon meer
Bedrijf heeft geantwoord
Very simple process drop off and collect via local store. Good communication throughout process, fixed price repairs, PS3 fully repaired and back in use. Highly recommend this service.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are the UKs leading tech repair experts, specialising in the repair of game consoles, handheld’s, controllers and VR of all makes and models. Our service is not only fast, but thorough, and we take the best care of your beloved tech while it is with us. With over 200,000 repairs to date, and expertise covering a huge range of devices, you can be assured that we have the expertise to bring your broken gaming tech back to life.
The leading console repair specialists in the UK
Geschreven door het bedrijf
- No Fix No Fee Guarantee
- If we can't fix it, you don't pay. It's as simple as that. It's unlikely that our experts won't be able to repair your device. If they can't, it will be returned to you, no questions asked. There is no hidden “inspection fee” or any other covert charges - if we can't fix it, you won't pay a penny. We guarantee it.
- Two Year Warranty
- We put our money where our mouths are. We are so confident in our repair service and the fact that we source only the highest quality replacement parts from around the world, that we offer a whopping two year warranty on all our repairs.
- Online Tracking
- We know your gaming tech is precious, and so is your time, so we keep you informed every step of the way from the moment you book a repair. We'll reach out to you via text, emails, or you can track your repair by logging in to your account for updates on your repair.
- Quick Turnaround
- At Tech Centre, we pride ourselves on our rapid turnaround. Our standard service takes only 7 working days (once received at our repair centre).
- Simple Pricing
- One simple price, without hidden fees or complex pricing structures.
Contactgegevens
4 Willowbridge Way, WF10 5NP, Castleford, Verenigd Koninkrijk
- 0800 288 4949
- support@techcentre.com
- techcentre.com
The UK's Number One Gaming Service!
4,7
Uitstekend
1K reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Repair was done and fixed and sent back…
Repair was done and fixed and sent back to me in good condition, time was slightly long then expected. ( think this is due to CEX having set post days which isn’t mentioned when booking) price was good and cheaper then a new controller.
Only thing I would say for improvement and why I rated 4 stars is detail on what was repaired was minimal and no evidence or mention on how the repair was tested.
21 april 2026
Antwoord van Tech Centre
Hi Ellis, Thanks for your review, we really appreciate you taking the time to share your experience.
We’re glad to hear your controller was repaired successfully and returned in good condition, and that you were happy with the price compared to replacing it
We’re sorry the turnaround time was slightly longer than expected. As you mentioned, drop-offs via CeX can sometimes take a little longer due to their set shipping days. This information is available in our FAQs on the website, but we appreciate that it may not be as visible during the booking process, and we’ll take that on board.
In terms of the repair details and testing information, we understand your feedback. The specific level of detail you mentioned isn’t currently something we provide as standard, but it’s a great suggestion and something we’ll take into consideration as we look at improving our service and communication.
Thanks again for your helpful feedback, it really does make a difference. Kind Regards, Tech Centre
They will do a sub standard service and not fulfill the warranty
They did a general refurbishment on an Xbox controller I sent them and then it broke down again. I sent it back for what should've been an in warranty repair but was told I would be charge £26.99 for a second time. The repair was a relatively easy one and makes no sense for me to pay what would essentially mount up to be the price of a replacement controller.
*Edit*
You tried to get my review removed by denying you recognise my name. This alongside the facts that:
I fixed controller myself and it was likely the shoulder button was damaged during the initial refurb.
When I sent the controller back you tried to to charge me again and I said no, but the website registered it as yes. And that happened twice. A cynical view of your company would say that you part repair while creating jobs further down than the line that you can change again for. This has been a miserable experience. I know I'm legally due a refund by it's not that worth it. It's only £26.99, but what a complete sham of a company
27 maart 2026
Review zonder uitnodiging
Antwoord van Tech Centre
Hello, We’re really sorry to hear that our service did not meet your expectations. We’d be happy to investigate this further and help resolve the issue. At this stage, we’re unable to locate your name in our system. To allow us to look into this properly, could you please provide us with your job number? (we have requested more information via TrustPilot). Alternatively, you’re welcome to contact our customer service team directly on 0800 288 4949, and they will be more than happy to investigate this for you. We look forward to assisting you further. Kind regards, Tech Centre
Antwoord van Tech Centre
Hello Logan, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Antwoord van Tech Centre
Hello Herbs, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Great Service!
Brilliant! Tech centre made everything easy. I was given a price online, then found it easy to use the drop off point. I was kept up to date with everything from item being collected, to being looked at, only once they fixed my Switch was I asked to pay, once paid they sent it back to my drop off point for collection.
Very happy with the service, great price too as I was quoted over double from Nintendo themselves!
Definitely recommended!!
15 april 2026
Antwoord van Tech Centre
Hello Kirsty, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Absolutely fantastic sent my meta quest…
Absolutely fantastic sent my meta quest 2 vr headset off and it was returned fully working within 6 days !!! Outstanding
16 april 2026
Review zonder uitnodiging
Antwoord van Tech Centre
Hello Kell Betts, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
They bring back my beloved PS5
They bring back my beloved PS5 controller back after crappy stick drift THANK YOU?!
Do have another controller to fix which is xbox one but can only afford one at a time
Came back fast after fixing in a day.
16 april 2026
Review zonder uitnodiging
Antwoord van Tech Centre
Hello Miss Wakem, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Used to repair our boys Nintendo Switch…
Used to repair our boys Nintendo Switch through CEx, they did a great job and updated us throughout the process - nice touch that you get a two year warranty. Would definitely recommend.
4 april 2026
Review zonder uitnodiging
Antwoord van Tech Centre
Hello Luke, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Elite 2 Controller repair
I posted my pad to be repaired and the repair was complete and sent back within a few days, works like new again. Was a good choice to use tech centre instead of renewing my Xbox elite controller.
Would definitely recommend to anyone in a similar situation.
15 april 2026
Antwoord van Tech Centre
Hello Alex, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Excellent service and very friendly…
Excellent service and very friendly staff. Will certainly use them again when my tech breaks down
13 april 2026
Review zonder uitnodiging
Antwoord van Tech Centre
Hello Robert, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Antwoord van Tech Centre
Hello Sharon, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
I’m happy with how much care was taken…
I’m happy with how much care was taken with the device whilst in repair, I’ve been updated all the way through, the device is working properly, no more issues, Thank you!, It’s nice to see a company that take great pride in their work, they took the time to clean the device and possibly more than I’ve been able to spot as well as repair it, Thanks again for a great service!
14 april 2026
Antwoord van Tech Centre
Hello Emre, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Antwoord van Tech Centre
Hello Lauren, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Still stick drift present
15 april 2026
Antwoord van Tech Centre
Hi Paul, We absolutely want to make this right. All repairs we carry out come with a 2-year warranty on the faults we’ve fixed, so you’re fully covered.
We’ve passed your details to our customer service team and they’ll be in touch as soon as possible to help resolve this for you. If you’d prefer to speak to someone sooner, please don’t hesitate to call us directly on 0800 288 4949 (8:30am - 4:30pm Mon to Fri) and we’ll be happy to assist. Kind Regards, Tech Centre
My Experience of Tech Centre as part of… my PS3 Controller
My Experience of Tech Centre as part of the CEX Repairs was very good recommended and they very kindly staff to fix my ps3 controller when I went to CEX Store last month and I expain and complain to them that my controller was dropped on the lamulated floor in my new bedroom upside down on the left stick and ps button.
15 april 2026
Antwoord van Tech Centre
Hello George, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Brilliant Experience
Very good fixed it and the consoles now working amazingly and seems as good as new.
Only negative would be it was gone for a long time due to obviously having to wait for parcel company to come and collect it but only a slight negative
15 april 2026
Antwoord van Tech Centre
Hello Keely, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Fast repair
15 april 2026
Antwoord van Tech Centre
Hello Ru, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Excellent communication and speed of…
Excellent communication and speed of return after fixing
14 april 2026
Antwoord van Tech Centre
Hello Dominic, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Great service A*
19 februari 2026
Review zonder uitnodiging
Antwoord van Tech Centre
Hello Ausman, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Antwoord van Tech Centre
Hello Mr Mohammed Muradi, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
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