So far, every device I’ve registered with Tech Pack has been repaired quickly and efficiently. My phones were fixed the very same day right outside my house in their mobile repair van, and my tablet w... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Brilliant service to get phone screen replaced at home. Very happy that i could book a specific day, time slot and the phone is repaired there and then. Great quality, repaired like new. No fuss or ha... Toon meer
Bedrijf heeft geantwoord
Absolutely perfect service, exceptional! If only all companies were like yours. My phone not only had the screen replaced but the technician resolved other issues too. I feel like I have a brand new p... Toon meer
Bedrijf heeft geantwoord
Dpd was terrible. Driver could not read the numbers. Attempted delivery to the wrong house , took photo of the wrong house and notified us that we missed him. We arranged our schedules around this de... Toon meer
Bedrijf heeft geantwoord
4,4
Uitstekend
2K reviews
Heeft 100% van zijn negatieve reviews beantwoord
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Fast and convenient new protocol
Super easy to complete application. I really love the new procedure with having your broken phone swapped with a new one at your door step. Excellent service !
16 maart 2026
Review zonder uitnodiging
Antwoord van techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Ecaterina. We are delighted that the service we provided to you was excellent.
Kind regards,
Anne-Marie.
Everything was been very quick and good…
Everything was been very quick and good service
16 maart 2026
Review zonder uitnodiging
Antwoord van techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Liene. We're glad the service we provided was quick and good.
Kind regards,
Anne-Marie.
Very smooth process was
3 maart 2026
Review zonder uitnodiging
Antwoord van techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Ashish. We appreciate your review.
Kind regards,
Anne-Marie.
The company make me marvel after fixing…
Chris makes me marvel after fixing my phone he was was right on time and really friendly.
I give 100%
16 maart 2026
Review zonder uitnodiging
Antwoord van techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Oluwaseun. We are delighted that you would score your experience 100%.
Kind regards,
Anne-Marie.
Chris fixed my phone after two other…
Chris fixed my phone after two other companies couldnt. He was so polite and flexible. Thanks chris for a great service.
15 maart 2026
Review zonder uitnodiging
Antwoord van techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Hayley. We are delighted that Chris was able to repair your device, and we will pass this on to them and the team.
Kind regards,
Anne-Marie.
The claim was resolved quickly and I…
The claim was resolved quickly and I received the phone in 2 days. It is very simple to make a claim once every is registered and they resolve within 2 days.
10 maart 2026
Review zonder uitnodiging
Antwoord van techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Bela. We are delighted that we were able to resolve your claim quickly.
Kind regards,
Anne-Marie.
The best part was speaking to a person…
The best part was speaking to a person who helped me sort out my issues with the required paperwork. It’s always better to speak to someone than ai or on the internet. Thankyou likewize and Barclays for helping me get sorted with my device I’ve been lost without it and you’ve really helped me get back on the road
14 maart 2026
Review zonder uitnodiging
Antwoord van techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Lei. We are happy to have assisted you and gotten you back up and running quickly.
Kind regards,
Anne-Marie.
Antwoord van techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Abraham. We appreciate your review.
Kind regards,
Anne-Marie.
Antwoord van techpackinsurance.co.uk
Thank you for your review, Alimatu. We appreciate your feedback.
Kind regards,
Anne-Marie.
Great repair thorough and well done but…
Great repair thorough and well done but a repair taking 12 days is far to long. I had to go and buy a cheap replacement while I was waiting for the repair. In a day and age when most on us rely on our phones for our daily lives 2, maybe 3 days max should be the standard. Next day repairs would get you 5 stars but when they take over a week 3 is as high as I can go.
In response to their reply, it wasnt a part issue, it was lack of available time slots. I think their was none for more than a week.
9 maart 2026
Review zonder uitnodiging
Antwoord van techpackinsurance.co.uk
Thank you for your review, Rick.
Our apologies that you had to wait 12 days for your mobile repair. We can only assume that this was due to parts availability.
We appreciate your feedback, Rick, and we will pass this on to the business.
Kind regards,
Anne-Marie.
Great prompt service
The service provided was at a great standard. Quick and professional
13 maart 2026
Review zonder uitnodiging
Antwoord van techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Dudley. We appreciate your review.
Kind regards,
Anne-Marie.
The replacement phone I received look…
The replacement phone I received look like a fake copy of original phone
12 maart 2026
Review zonder uitnodiging
Antwoord van techpackinsurance.co.uk
We are sorry to hear of your dissatisfaction, Subhash. We can assure you that all replacement devices are of Grade A standard and come with a 24 month warranty, for peace of mind. Please respond to the Trustpilot verification email with your details, so that we can take a look at your claim journey.
Kind regards,
Anne-Marie.
Very easy to use this service
Very easy to use this service. A completely no hassle repair to my mobile phone.
13 maart 2026
Review zonder uitnodiging
Antwoord van techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Dawn. We are delighted that the service we provided to you was hassle free.
Kind regards,
Anne-Marie.
Antwoord van techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Michael. We are delighted that the service we provided to you was five-star and we will pass this review on to Chris and the team.
Kind regards,
Anne-Marie.
Best insurance 👍👍👍
12 maart 2026
Review zonder uitnodiging
Antwoord van techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Eugeniu. We appreciate your review.
Kind regards,
Anne-Marie.
Chris did an amazing job on repairing…
Chris did an amazing job on repairing my phone came on a Sunday to my home address but needed an extra part so came to me at my place of work on a Thursday at the time stated and repaired my phone at my convenience
12 maart 2026
Review zonder uitnodiging
Antwoord van techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Chris. We are delighted that you found our Come to You Repair Service convenient, and we will pass this review on to Chris and the team.
Kind regards,
Anne-Marie.
Spot on and very fast with replacement…
Spot on and very fast with replacement less than 20 hours
11 maart 2026
Review zonder uitnodiging
Antwoord van techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Stu. We appreciate your review.
Kind regards,
Anne-Marie.
Thank you to Chris
Thank you to Chris for the excellent service. He was very helpful, quick, and efficient in repairing my phone right at my doorstep. Chris was friendly, took great care while fixing my phone, and returned it in perfect working order. I really appreciate the time and effort he put into the repair. Thank you again, Chris, for the amazing service with Likewize. 😊
11 maart 2026
Review zonder uitnodiging
Antwoord van techpackinsurance.co.uk
Thank you using Barclays Tech Pack Insurance, Aqsa. We are delighted that the service we provided to you was five-star and we will pass you praise on to Chris and the team.
Kind regards,
Anne-Marie.
My claim was resolved easily, just a long wait for repair appointment
My claim was resolved easily - only giving 4 stars as there was a wait of 10+ days to repair my phone. The customer team were very helpful, the repair technician was great, the only issue was having to wait quite a long time for a repair appointment. I was lucky to have a spare phone, not everyone will have access to that.
10 maart 2026
Review zonder uitnodiging
Antwoord van techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Natalie.
We appreciate your feedback, and we apologise for the delays regarding the timescale for your repair.
If you could please respond to the Trustpilot email, we will be able to take a look into your claim journey to see what caused said delays and to make improvements in that area.
Kind regards,
Anne-Marie.
Very easy and straightforward from the…
Very easy and straightforward from the time I started the claim, it’s all done through their easy to use app, the device I received as a replacement is basically brand new, not even a scratch on the sides. I’ve recommended tech pack insurance with likewize to all my friends and family now.
10 maart 2026
Review zonder uitnodiging
Antwoord van techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Safia. We are delighted that you would recommend the service we provide.
Kind regards,
Anne-Marie.
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