Ordred some 2.5" Drives with caddies. The order was received 3 days after ordereing. On opening the stock we noticed the caddies were the incorrect ones. Contacted Tekmart and they swapped them out... Toon meer
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Lees wat reviewers zeggen
I was a little nervous ordering from a new vendor Their customer service was quick to respond and provide updates. I was skeptical at first but after placing the order online and receiveing a call ba... Toon meer
Bedrijf heeft geantwoord
There was no hassle in sorting out an incorrect part ordered and it was replaced swiftly
Received the most amazing service from Justin. Not only was he professional and knowledgeable he went out of his way to assist. Nothing wa too much effort. Also greatly appreciate the way Justin follo... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- E-commerceservice
- Computers en accessoires winkel
- Computerondersteuning en -services
- Online marktplaats
Geschreven door het bedrijf
Tekmart Africa is a supplier and distributor of new and refurbished enterprise data center hardware. The spares and options we supply are for the creation and maintenance of IT equipment as well as supporting infrastructure for the physical data center.
Contactgegevens
Woodhill Office Park, Meyersdal, 1448, Johannesburg, Zuid-Afrika
- +27 861 711 712
- ccare@tekmart.co.za
- tekmart.co.za
4,7
Uitstekend
140 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Prompt response to quotes and…
Prompt response to quotes and deliveries. Very easy team to deal with
12 juni 2025
Antwoord van Tekmart Africa
Hi Jose.
I Hope you are well, always lovely hearing from you🫡 Thank you so much for you awesome review, really glad we could make things easy for you. Always happy to help.
Please don't be a stranger.
Warm Regards.
Tekmart Africa Team.
Quick response to my request for…
Quick response to my request for quotation and timely dispatch of order
3 juni 2025
Antwoord van Tekmart Africa
Hi Adius.
Thanks a million for the shoutout😊 Glad we could get your quote and order sorted nice and quick. Just don't be a stranger.
Warm Regards
Tekmart Africa Team
Top notch service
The staff is so kind and friendly, the products are perfect. I highly recommend them at any given time!
11 juni 2025
Antwoord van Tekmart Africa
Hi Layana.
Thank you so much for your awesome feedback, You just made our day 😊
We’re so glad you loved the products and felt the good vibes from our team!
Please don't be a stranger okay.
Warm regards.
Tekmart Africa Team.
Easy and seamless...
Getting the part I wanted was easy and seamless, getting it on google help.. but when I also called to verify the business and the agent i spoke to made things easy. they didn't take time checking the part in inventory and the interaction on WhatsApp was quick and responsive... with an hour already had my quote... it was great... the company took time releasing the funds but the when they did... i got the part on the day i requested it on... Stellar work*****
6 juni 2025
Antwoord van Tekmart Africa
Hi Themba.
Thanks a ton for the awesome review! Really glad everything went smoothly and that we could help you get exactly what you needed without any stress. Appreciate you reaching out to double-check things always happy to confirm stock and keep things moving quickly on WhatsApp the team there is amazing.
Sorry again about the delay on the payment side, but glad it all worked out in the end and you got the part right on time. Big thanks for the kind words you made our day🙏
Warm Regards
Tekmart Africa Team.
Antwoord van Tekmart Africa
Hi Trent.
Thank you so much really appreciate you saying that! I'm glad everything worked out and that you found it helpful and fairly priced. That kind of feedback honestly means a lot to us.
Warm Regards
Tekmart Africa Team.
They care about giving customer…
They care about giving customer satisfaction about all the steps of the order
30 april 2025
Antwoord van Tekmart Africa
Hi Alfredo.
Thanks so much for the kind words! they really mean a lot to us.
We’re all about keeping things smooth and making sure you’re sorted every step of the way. Glad we could deliver.
Please don't be a stranger😊.
Warm regards.
Tekmart Africa Team.
Received the most amazing service! service from…
Received the most amazing service from Justin. Not only was he professional and knowledgeable he went out of his way to assist. Nothing wa too much effort. Also greatly appreciate the way Justin followed up on every aspect. If there is one word that encapsulates Justin's service and approach it is the word - superlative 👌 .
8 mei 2025
Antwoord van Tekmart Africa
Hi Michael.
Thank you so much for such a lovely message. It honestly means a lot to us and especially to Justin! He’s one of those people who just genuinely cares and always goes the extra mile so hearing that it made a difference to you is awesome.
We’ll definitely make sure he sees your words (he might blush at “superlative” but he’ll love it 😊).
Thanks again for taking the time to share your experience and please do not be a stranger.
Warm regards
Tekmart Africa team
Really helpful company
Really helpful company, sorted my problem out asap and went above and beyond.
Product I ordered was great and in good order. Worked as expected.
Will definitely use again.
29 april 2025
Antwoord van Tekmart Africa
Hi Nicholas.
Thank you so much for this! we are so glad we could help sort things out for you quickly.
It really means a lot to know the product worked just as expected too! We’re all about making sure our customers have a smooth experience, so your feedback really made our day :)
Please don't be a stranger.
Warm Regards
Tekmart Africa Team.
Great Work
Hi
Nkosi Thebe and Terrence McKay was quick in their responses and communicated step-by-step in the process. I would definitely recommend TekMart to my friends and colleagues. Thank you very much for the great service.
30 april 2025
Antwoord van Tekmart Africa
Hi Linda.
Ah, this made our day thank you :) So awesome to hear that Nkosi and Terrence had your back and kept things smooth and easy. Big thanks for the shoutout and for recommending us, that means the world. Don’t be a stranger.
Warm Regards
Tekmart Africa Team.
The sales support and delivery service…
The sales support and delivery service was excellent.
29 april 2025
Antwoord van Tekmart Africa
Hi Errol.
Thanks you so much for the lovely review, We're really happy to hear that everything went smoothly with sales and delivery of your order. It means a lot that you took the time to share your experience.
looking forward to hearing from you again soon.
Warm Regards
Tekmart Africa Team.
Antwoord van Tekmart Africa
Hi Mahaveer.
Thanks so much for the absolutely lovely feedback.
We’re really happy to hear everything went smoothly and your machine is back up and running. That’s exactly what we aim for, and it means a lot to know we could help.
Warm regards
Tekmart Africa Team
Delivery was prompt and item orders was…
Delivery was prompt and item orders was correct. I simply had to install the new HP server fan I ordered and boot up and continue working.
14 april 2025
Antwoord van Tekmart Africa
Hi Clive.
Thank you so much for taking the time to leave this awesome review. We’re really happy to hear your order arrived quickly and everything was just as you needed. It’s always a win when installation’s a breeze and you can jump right back into work :)
looking forward to hearing from you soon.
Warm Regards
Tekmart Africa Team.
Great communication & excellent…
Great communication & excellent delivery. Wonderful to deal with people who understand this!
7 april 2025
Antwoord van Tekmart Africa
Hi Craig.
You’ve just made our day, thank you! We’re big fans of good communication and smooth deliveries too, so it’s awesome to hear it landed well on your end. as always please don't be a stranger.
Warm regards
Tekmart Africa Team
Super fast service
Super fast service, great follow up. The team was super proactive in getting our order processed. Tekmart even personally delivered our item because it was too sensitive to go through a normal courier.
31 maart 2025
Antwoord van Tekmart Africa
Hi Redaptec.
Thanks so much for the awesome review! We're really glad to hear everything went smoothly and that our team could step up to make things easy for you.
Personally delivering your order was no problem at all — we just wanted to make sure it got to you safely. We appreciate you choosing Tekmart and hope to work with you again.
Have an awesome one.
Warm regards
Tekmart Africa Team
Nkosi Thebe is a great sales agent
Nkosi Thebe is a great sales agent, he responded quickly to my mails and gave us excellent service
10 maart 2025
Antwoord van Tekmart Africa
Hi Brenda.
Thanks you so much for your awesome feedback! So happy to hear Nkosi took good care of you and responded quickly. We'll definitely pass your kind words along to him. If you need anything else, feel free to reach out anytime and please don't be a stranger.
Warm regards
Tekmart Africa team.
Communication was on point and the team…
Communication was on point and the team have really assisted us in all our enquiries.
Thanks You
25 februari 2025
Antwoord van Tekmart Africa
Hi Gisbert.
Thank you for taking the time to give us your awesome feedback ,We're glad to hear the communication was clear and that the team could assist with all your enquiries. looking forward to more fruitful interactions.
Warm regards
Tekmart Africa team.
They provided good service and reliable.
27 februari 2025
Antwoord van Tekmart Africa
Hi Ronald.
Thank you so much for the awesome review We really appreciate you taking the time to share your experience. It means a lot to hear that you found our service reliable.
looking forward to hearing from you again.
Warm regards
Tekmart Africa team.
All the stars for Tekmart!
All the stars for Tekmart!
- Customer representative manning the WhatsApp line answered with both an inventory count and a link to directly purchase the needed item.
- Item arrived *very* quickly, as ordered, in working condition.
- This is not the first time I purchase with Tekmart, and this is how they roll: they communicate well, the payment process is straightforward, and the delivery is accurate and efficient. Every time I've ordered from them, to date.
25 februari 2025
Review zonder uitnodiging
Antwoord van Tekmart Africa
Hi Mike.
Thank you so much for the awesome review! 😊 We’re so happy to hear that everything went smoothly again, from the quick delivery to the easy payment process. It means a lot that you’ve trusted us with your orders multiple times, and we’re here whenever you need us again. Don’t hesitate to reach out anytime – we’ve got you covered!
And i could couldn't agree with you more, the man behind our WhatsApp platform is an absolute legend.
Warm regards
Tekmart Africa team.
Great Team
Great Team. Good Prices. Will definitely be ordering in the future!
9 september 2024
Review zonder uitnodiging
Antwoord van Tekmart Africa
Hi there.
Thank you so much for the kind words! We're really glad to hear you had a great experience with us. We can't wait to have the opportunity to work with you again .
warm Regards
Tekmart Africa Team
STAY AWAY!!!!
STAY AWAY!!!!!
If you want your life to better then stay AWAY from these palooka's What a nightmare to deal with them.
11 februari 2025
Antwoord van Tekmart Africa
Hi customer. We take note of your review. However, inappropriate choice of words and demeaning comment is not and has never been a strength to advance an argument or resolve an issue-infact, it's a sign of weakness. Since there is no name attached to this review, we are unable to locate an order attached to it and maybe reach out to understand why one would have to use such strong language.
We have therefore emailed you directly via our customer support team (on the email attached to this review) to get more information about the problem and look to resolve whatever the issue is for you.
Can I suggest that you either send an email to escalations@tekmart.co.za, use the Livechat or the WhatsApp feature or even best call us on the telephone number that is at the bottom of the platform.
I hope this might help and make both your and our lives better.
Tekmart Africa Escalations Team
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