Ordred some 2.5" Drives with caddies. The order was received 3 days after ordereing. On opening the stock we noticed the caddies were the incorrect ones. Contacted Tekmart and they swapped them out... Toon meer
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Lees wat reviewers zeggen
I was a little nervous ordering from a new vendor Their customer service was quick to respond and provide updates. I was skeptical at first but after placing the order online and receiveing a call ba... Toon meer
Bedrijf heeft geantwoord
There was no hassle in sorting out an incorrect part ordered and it was replaced swiftly
Received the most amazing service from Justin. Not only was he professional and knowledgeable he went out of his way to assist. Nothing wa too much effort. Also greatly appreciate the way Justin follo... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- E-commerceservice
- Computers en accessoires winkel
- Computerondersteuning en -services
- Online marktplaats
Geschreven door het bedrijf
Tekmart Africa is a supplier and distributor of new and refurbished enterprise data center hardware. The spares and options we supply are for the creation and maintenance of IT equipment as well as supporting infrastructure for the physical data center.
Contactgegevens
Woodhill Office Park, Meyersdal, 1448, Johannesburg, Zuid-Afrika
- +27 861 711 712
- ccare@tekmart.co.za
- tekmart.co.za
4,7
Uitstekend
140 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
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Antwoord van Tekmart Africa
Hi Marcos.
i Hope you are well, Thank you so much for taking the time to leave such a lovely review! I’m so happy to hear everything arrived safely and just as you expected. It was a pleasure working with you, and I really appreciate the kind words about our communication the team do go the extra mile and i am glad it shows.
Warm regards
Tekmart Africa Team
Astonishingly good service.
I was looking for a very rare and specialist part for almost 6 months. I looked everywhere, I even contacted Dell South Africa directly and was willing to pay for a new replacement part. Nothing.
10 minutes on the line with Tekmart, and not only did they make a plan for a part that wasn't even a stock item, they gave it to me at a great price, and it was available a day after request. BRILLIANT company, BRILLIANT service, and even a check-in afterwards to confirm everything was in order.
Easiest 5 stars I could ever give.
10 januari 2025
Antwoord van Tekmart Africa
Hi Izak.
Thank you so much for the awesome review! We’re so happy we could help you find that part after all that searching.
It’s great to hear that everything went smoothly and that you were happy with the price and service. We really appreciate you taking the time to share your experience, and if you ever need anything again, don’t hesitate to reach out , we’ve got you covered!
Thanks again for the 5 stars – it means a lot to us;)
Warm Regards
Tekmart Africa Team
Best team to deal with
Best team to deal with, always helpful and stock ships almost instantly.
12 december 2024
Antwoord van Tekmart Africa
Hi Ronel.
Thanks a ton! we are glad to hear we’re hitting the mark. Always here to help and get things shipped out as fast as possible.
Warm regards.
Tekmart Africa Team.
Antwoord van Tekmart Africa
Hi Roxanne.
Thank you so much for the kind words! It really means a lot to us to hear that you had such a great experience. We’re so glad we could make it a special one for you!
Please don't be a stranger.
Warm regards.
Tekmart Africa Team.
Antwoord van Tekmart Africa
Hi Francois.
Thank you so much for taking the time to give us such amazing feedback! We're elated to hear that Nkosi and the team were able to help you quickly. This kind of feedback makes it worthwhile for us. If you need anything else, please let us know!
Warm regards
Tekmart Africa Team.
Fantastic and prompt service!
19 november 2024
Antwoord van Tekmart Africa
Hi Hendré.
Thank you so much for the kind words! It really means so much to us to hear that you had such a positive experience. We're so glad we could help, and we hope to serve you again soon.
Warm Regards
Tekmart Africa Team
Great professionals
Tekmart Africa surpasses the confines of professionalism, efficiency and something that most businesses lack in this era;- kindness and compassion. I approached Tekmart looking for rare computer hardware, and they went over and beyond to test drive a similiar solution on their side, and go on to offer us to use some of their custom built tech to accomplish our work. Not in lieu of money or partnership, but just because they are all-round 'Nice Guys'.
I appreciate this team, from both a professional and a personal level. Thanks again, T.
20 september 2024
Antwoord van Tekmart Africa
Hi Taongashe
Thank you so much for your kind words! We’re absolutely elated to hear that your experience with Tekmart Africa exceeded your expectations. Our team is passionate about not just providing solutions, but also building genuine relationships with our clients. It’s wonderful to know that our efforts to help you with rare computer hardware made a difference for you.
Your appreciation really means a lot to us, and we’re grateful we had the opportunity to support you. Can't wait to hear from you again.
Warm regards
Tekmart Africa Team
Antwoord van Tekmart Africa
Hi Lionel,
Thank you so much for taking the time to leave us an awesome review. Your Positive feedback means the world to us, looking forward to doing more with you
Sincerely.
Tekmart Africa Team
Antwoord van Tekmart Africa
Hi Kevin.
Thank you so much for your kind words! We're thrilled to hear that you found our service quick and helpful. Your satisfaction is our top priority, and we truly appreciate your feedback.
If you need anything else or have any questions in the future don't hesitate to give us a shout.
Warm Regards
Tekmart Africa Team.
LC Cable order
The delivery took longer than the committed date/s and requires me to keep following up to get feedback and updates.
3 oktober 2024
Antwoord van Tekmart Africa
Hi Danie.
Thank you for reaching out and sharing your feedback. We sincerely apologize for the delay in your delivery and understand how frustrating this must be for you. We usually do not drop the ball but thank you for highlighting things we should work on improving.
Hoping to hear from you soon.
Your experience is important to us, and we appreciate your patience as we work to improve our communication and service.
Warm Regards
Tekmart Africa Team.
SAS drive
Supplied the correct SAS drive, at a fair price. Delivered on time... actually arrived earlier than expected. Thanks.
9 oktober 2024
Antwoord van Tekmart Africa
Hi Rob.
Thank you so much for your awesome feedback. We are extremely elated to know you had a satisfactory customer experience with us.
Don't be a stranger.
Warm Regards
Tekmart Africa Team.
The service was excellent
The service was excellent. Nkosi will sort you out with whatever you need.
1 oktober 2024
Antwoord van Tekmart Africa
Hi Aadil.
Thank you so much for your awesome review, it means the world to us to know our teams efforts do not go unnoticed.
looking forward to hearing from you again:)
Warm regards
Tekmart Africa Team
Good WatsApp Support
Good WatsApp Support. Needed a Quote so went to watsapp. Got in 10min. Paid and got a week later. Justin is good man.
20 augustus 2024
Review zonder uitnodiging
Antwoord van Tekmart Africa
Hi Sifiso.
Thank you so much for taking a chunk out of you precious time to share your positive experience wit us, it means the world to us when our efforts are well acknowledged and you are absolutely right Justin is an absolute star!
Warm regards
Tekmart Africa Team.
Not shipped and no feedback.
Got invoiced on the 15th payed. I contacted a week later all phones go to voicemail and no feedback at all. The waybill they gave me isnt registering which means its not shipped. Havent been hounding them but i ordered from them because they say they had stock otherwise ebay would have worked at half the price... come on guys up your game.
15 augustus 2024
Tekmart's communication was perfect.
Tekmart's communication was perfect.
From the first interaction, I felt that they new what they were doing. Professional, articulate, and honest.
I bought a server rack 22U, they delivered it beautifully assembled and a quality product.
6 augustus 2024
Antwoord van Tekmart Africa
Hi Andy.
We cant thank you enough for your awesome feedback but some things do not go without saying so thank you very much for your amazing feedback, it means the world to us.
We cant wait to hear from you again.
Warm Regards
Tekmart Africa Team.
Quick & easy
Descriptions matching OEM part no's. Quick responsw to queries and easy collection .
26 juni 2024
Antwoord van Tekmart Africa
Hi Billy.
Thank you for your awesome feedback, we are delighted you've found our service levels satisfactory. Please don't be a stranger.
have an Awesome weekend!
Warm regards.
Tekmart Africa Team
Worst service I have ever experienced
Worst service I have ever experienced. Over promise, never deliver.
5 juni 2024
Antwoord van Tekmart Africa
Hi Andre. I'm advised that you requested a refund before the booked shipment and this was duly effected yesterday, 25th June 2024 as an instant refund. Please note that once you are refunded, the booked delivery gets cancelled immediately and cannot be fulfilled.
Apologies for this experience though and have agreat day further. I have escalated this to management who will be in contact with you.
Regards,
DVM
Antwoord van Tekmart Africa
Hi Arno.
Always a pleasure hearing from you, glad you always have a pleasant customer experience with us.
warm regards
Tekmart Africa Team.
order placed and paid 22nd of Mei 2024
order placed and paid 22nd of Mei 2024. Still up to today 6 of June2024 no feedback after i was told 5 days. No communication except will follow up. one of the worse company's to deal with
22 mei 2024
Antwoord van Tekmart Africa
Hi Adriaan.
Apologies for the poor communication on our side, this is not the standard we hold ourselves to, however we take every query seriously and your concerns have been noted and will be handled with diligent care.
warm regards
Tekmart Africa Team.
Thak you for the prompt delivery
5 juni 2024
Antwoord van Tekmart Africa
Hi Niketa.
thank you for your positive feedback, it means the world to us to know you found our service extremely satisfactory.
warm regards
Tekmart Africa Team.
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