Ordred some 2.5" Drives with caddies. The order was received 3 days after ordereing. On opening the stock we noticed the caddies were the incorrect ones. Contacted Tekmart and they swapped them out... Toon meer
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Lees wat reviewers zeggen
I was a little nervous ordering from a new vendor Their customer service was quick to respond and provide updates. I was skeptical at first but after placing the order online and receiveing a call ba... Toon meer
Bedrijf heeft geantwoord
There was no hassle in sorting out an incorrect part ordered and it was replaced swiftly
Received the most amazing service from Justin. Not only was he professional and knowledgeable he went out of his way to assist. Nothing wa too much effort. Also greatly appreciate the way Justin follo... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- E-commerceservice
- Computerondersteuning en -services
- Computers en accessoires winkel
- Online marktplaats
Geschreven door het bedrijf
Tekmart Africa is a supplier and distributor of new and refurbished enterprise data center hardware. The spares and options we supply are for the creation and maintenance of IT equipment as well as supporting infrastructure for the physical data center.
Contactgegevens
Woodhill Office Park, Meyersdal, 1448, Johannesburg, Zuid-Afrika
- +27 861 711 712
- ccare@tekmart.co.za
- tekmart.co.za
4,7
Uitstekend
140 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Got a good advise and learned a lot in…
Got a good advise and learned a lot in the process.
The supplied hardware solved our problem.
2 mei 2024
Antwoord van Tekmart Africa
Hi Thato.
Glad you not only got the items you needed but also learned something new, it means so much to us to know we are not just selling items but offering memorable experiences.
looking forward to more pleasant interactions.
Warm regards
Tekmart Africa Team.
Nkosi very helpful sales person and…
Nkosi very helpful sales person and tried to match prices with other competitors. My order was suppose to collect in the afternoon but made it possible that could get before that
Great people
4 april 2024
Antwoord van Tekmart Africa
Good afternoon Mr. Chefo.
Thank you immensely for your incredible feedback, feedback like this is always the cherry on top of our efforts to give the best experience to our Clients.
we hope to hear from you soon.
warm regards.
Tekmart Africa Team
Antwoord van Tekmart Africa
Hi Malcom,
thank you for taking the time to share your positive feedback with us ,it means the world to us, looking forward to doing more with you.
Sincerely.
Tekmart Africa Team
Friendly Professional Service
7 maart 2024
Antwoord van Tekmart Africa
Hi Zahier,
Your Positive feedback means the world to us, looking forward to doing more with you.
Sincerely.
Tekmart Africa Team
Antwoord van Tekmart Africa
Hi Neo
Thank you for your amazing feedback as always guess ,definitely no such thing as too much of a good thing because we certainly enjoy your getting feedback from you, it really motivates us to maintain very hard standards and ensure you always enjoy shopping with us.
PLEASE don't be a stranger.
Warm regards
Tekmart Africa Team.
Good and Helpful.
Always good and always helpful, with Peter being very knowledgeable and always helpful. Although the prices do seem a bit high, but their Tekmart Guarentee is worth it.
11 januari 2024
Antwoord van Tekmart Africa
Hi Alan.
Thank you for your amazing feedback, it really motivates us to maintain very hard standards and ensure you always enjoy shopping with us.
warm regards.
Tekmart Africa team.
Nkosi provided excellent service to us!
17 januari 2024
Antwoord van Tekmart Africa
Thanks for the awesome review, Tri-Star! We work hard to meet expectations like yours, and we’re elated to hear Nkosi hit the mark for you. Don't be strangers.
Warm Regards.
Tekmart Africa Team.
Overall a great experience from order to delivery
My order was dispatched same day we ordered. Was surprised because we thought they had to delay before the money cleared. For this level of service I recommend them and especially sales guy I dealt with,
Justin. Overall happy with the seller.
18 december 2023
Review zonder uitnodiging
Antwoord van Tekmart Africa
Hi Charles.
Thank you so much for your incredible feedback, it really means the world to us, hope to hear from you soon.
Warm festive regards.
Tekmart Africa Team ;)
Tekmart's professional service is…
Tekmart's professional service is exceptional.
Quality of repairs, ability to meet time line and honesty and feed back on the condition of the equipment, creates trust and goodwill.
I'm very satisfied!
12 december 2023
Antwoord van Tekmart Africa
Hi Mr. Gonsalves.
Thank you for taking your precious time to acknowledge the good work we try to do, your feedback means the world to us and we are glad you had a satisfactory experience with us.
wishing you a safe and joyous festive season.
Warm regards.
Tekmart Africa Team.
The service was absoultely swift
The service was absoultely swift. The shipping fast and our server drives arrived carefully wrapped in great packaging. It was a pleasant first experience.
7 december 2023
Review zonder uitnodiging
Antwoord van Tekmart Africa
Hi Abdul.
I hope that you are well, thank you so much for your incredible feedback, it really means the world to us, hope to hear from you soon.
Warm festive regards.
Tekmart Africa Team ;)
Best IT Solutions
Extremely great service at Tekmart Africa, they always go extra mile for customers. I got my order in less than 3 days and it was delivered by our offices....Highly recommend
30 november 2023
Review zonder uitnodiging
Antwoord van Tekmart Africa
Good Day Mr. Freeman.
We truly appreciate your awesome feedback, please don't be a stranger ;)
Warm regards.
Tekmart Africa Team.
Very efficient and on the ball
4 december 2023
Antwoord van Tekmart Africa
Hi Howard.
Talk about making our day! thank you so much for your awesome feedback. Glad we were able to help.
Warm regards.
Tekmart Africa Team.
As first-time customer
As first-time customer, there were some delays with regards to communicating progress of order.
Also some confusion with prices at which items were ordered vs invoiced amount.
Overall good business systems in place to follow process from order, payment, verification to delivery.
Courier Guy excellent tracking system with timely updates on progress of delivery
17 november 2023
Antwoord van Tekmart Africa
Hi Peter.
We appreciate your feedback immensely ,we will undoubtedly improve on a few things to ensure we give an other worldly customer experience.
Warm regards
Tekmart Africa Team.
Antwoord van Tekmart Africa
Hi Kabelo.
Thank you for your kind words! We're glad you had a stress free service experience. Don't Be a Stranger.
Warm Regards
Tekmart Africa Team.
Fast shipping
The delivery was fast as promised. Our raid card arrived packaged well and since we repalced it, everything is working fine. More than a month now. Will buy again-hopefully not another raid card in a while !
21 september 2023
Review zonder uitnodiging
Antwoord van Tekmart Africa
Hi Antonio.
thank you for your amazing feedback and were are incredibly elated we were able to deliver promptly, hope to hear from you soon.
Warmest of regards
Tekmart Africa Team.
Antwoord van Tekmart Africa
Hi Radio Pulpit,
Your Positive feedback means the world to us, looking forward to doing more with you.
Sincerely.
Tekmart Africa Team
Good first time experience and aftersales
After Sales communication was good, got my replacement parts are working. Courier Guy delivery was prompt. Great help from Hennie who was very patient.
3 oktober 2023
Review zonder uitnodiging
Antwoord van Tekmart Africa
Hey Henco.
Thank you for noticing our teams efforts and we are elated to hear you found our service to be satisfactory.
Sincerely.
Tekmart Africa Team.
Great service is underrated…
Great service is a rare underrated commodity. Tekmart excells at this with flair. Definitely recommend them for your server requirement.
11 oktober 2023
Antwoord van Tekmart Africa
Hi Fred, thank you for the awesome feedback and we are elated we could be of service, this means a lot to us.
Sincerely.
Tekmart Africa Team.
Didn't get he right cable ..
Didn't get he right cable ... then kept getting promises that the correct cable would be supplied and never did.
Over a week later still no cable.
22 september 2023
Antwoord van Tekmart Africa
Hi Mr, Teixeira. Thanks for this feedback, I have just checked and noted that you insisted on a refund on the Friday, 22/09/2023 at 14H47. I'm advised it was an instant refund at our offices as you insisted on not waiting for another 30minutes in fact on the day, to have the correct pin-out cable delivered from our warehouse to our offices.
That said, would you have the courtesy of updating your review and correct the version of the experience. Obviously you can not get the Dell Md1000 reset cable anymore as you were already refunded for it.
Reviews are always great when they reflect the correct and full facts.
Have a great Saturday afternoon further and take care !
Regards,
JB (101481)
NEC Seagate 1200gb hard drives
I was a little nervous ordering from a new vendor
Their customer service was quick to respond and provide updates. I was skeptical at first but after placing the order online and receiveing a call back to verify the contents, I was pleasantly suprised to get a DHL tracking number same day. The delivery took longer but i hab chosen the economy option. Nkosi was great in keeping us updated constantly until our parcel arrived in Windhoek. We just made them our go to supplier for server hard drives.
12 september 2023
Antwoord van Tekmart Africa
Hi KEMS support. Thank you for taking your precious time to leave this review. We truly appreciate the gesture, We draw strength from these types of feedback; acutely aware that the little our respective teams are doing is appreciated.
About this experience, i'm glad you found it acceptable. Our teams always strive for this. It is what makes each of us wake up everyday and hope to do our bit.
We hope to be of assistance next time you may need us in future.
Regards,
JB
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