Tempest Hosting Reviews 

They are hosting a server that I rely on, and while they initially estimated the downtime would be resolved by February 11th, the server is still down at the time of writing. The provider has done everything within their control, but the issue is pending due to another provider needing to connect the GTT. As a gamer, this delay is frustrating, and we continue to wait for a resolution. Update: Downtime "Maintenance" from 5. Feb -16 Feb. After that Game Server Panel Emergency Maintance from 16 Feb. till - 19 Feb. 2 Weeks downtime "unexpected".

The biggest problem that I have seen with this company is their lack of communication and commitment to deadlines. They have a status page that is already misleading (they show that servers are 'up' even during scheduled maintenance to artificially inflate their uptime statistics. Also, their status page is used to notify customers of scheduled downtime, but they do not provide updates even when they say they will. They have multiple servers/regions all down for maintenance currently and they are all overrunning their scheduled windows. There hasn't been a peep from them about when the servers will be back online, reasons for the delays, apologies, nothing. This is a very poor way to run a hosting service.

This company has went downhill, I've had multiple servers with them in the past and never had any issues. I had my server for a whooping day, before the game panel went down and before support stopped responding.

I was there for a month and my dedicated only worked for 10 days. The rest of the time I was without service. They always told me lies and they kicked me out of their discord. They never solved my problem. I lost all my valuable information. They never answered me. I have proof of everything. I do not recommend this company. All the bad reviews they have are true. They are not professionals. They should be closed because they are scammers.

We didn’t enjoy the server we received. We get less then 1 gb of download speed, continuously get disconnected from ssh every few seconds. Support wasn’t much help just told us to buy another server with out trying to help fix the issue

Server went down and created a ticket to find out that they have Wiped my server and resold it to another person, buy from here if you want to risk loosing data. They offered a free week? Tbh that's not enough compensation for months of work. Tempest sucks

Está sendo eficiente! Muito bom!

What can I say other than Tempest albeit with some hiccups have actually made my month - we left their Tokyo region after connectivity issues caused some problems at start of 2024, since then they've added Telsta and Google, which should resolve it so I've decided to come back.

On my return James not only got me setup incredibly fast, he also managed to secure me all my old IP's meaning multiple years of favourites from running our Japanese servers previously have been preserved.

I am beyond happy.

They suspended my server after 2 days I bought it and refused to to refund.
and they tell me it's because of iptv and I didn't that.
and refused to answer
they are scammers.!!!!!

I was a customer for several years and spent over $5,400 with Tempest and they have horrible customer service, poor notification policies of downtime, and lie on their status pages.

They expect you to subscribe to their status pages and follow their Discord for notices of extended downtime, but don't tell you this when you purchase services, nor do they tell you that you need to link your Discord account or what status pages you need to monitor.

They will take your service offline for over 24 hours without sending you any email communication and refuse to issue you any credit for not making you aware of the downtime, even when they exceed the estimated window of said downtime.

They will not keep their status page updated as to the current situation and will lie and post that everything is normal when your service is down.

They will mess up your recurring PayPal subscription and take your server offline for hours and won't even apologize or offer a credit, even though it was their fault.

If this is how they treat a customer that has been there for years and spent so much money, imagine how they will treat you. I shared all of this on my exit survey and still nobody reached out.

I started my Rust server on their game servers and the panel was very easy to use and I was able to learn a lot before going to their Dedicated Servers. While some may be worried about the price, it is well worth it, I was helped all the way through even with their managed panel so I could keep the same type of look for my server after moving from the game server. It was super easy to set up and the support staff are helpful and very quick to respond to any issues I have.

I don't recommend tempest at all, their sla is disgusting, I purchased a Singapore server that has been down for more than 11 days, no matter how much I communicated during this time, the engineers would always just send a link that it's under maintenance and perfunctorily work on it, I don't understand how a company of this size with no redundancy in their network can take the whole server room down for more than 11 days, what's the difference between that and being a hooligan! What's the difference between that and being a rogue? And all the server hardware they use is not up to code, many of the server hard drives are way beyond their nominal life expectancy.

Best hosting I have ever had their support was quick and their servers are lightning fast

The speeds offered by this service are truly remarkable, surpassing all expectations. Furthermore, the setup process is incredibly user-friendly, allowing for a seamless experience. It is worth noting the exceptional level of protection provided, which, in my opinion, is the best I have ever encountered. On the other hand, it is disheartening to mention that the attack logs are completely non-functional. Regrettably, this flaw prevents me from awarding a perfect rating of 5 stars, but I still highly recommend this service based on its numerous merits.

Recent issue Ticket item needed help. The customer support person seemed more argumentative of the situation then trying to understand and assist is navigating the issue with me. Telling me to feel free to check the logs. The goal here was to help me resolve the issue understanding that i am not an IT subject matter expert. Conversation felt demeaning and will lead to me canceling service soon. I will not be recommending Tempest hosting going forward. Ticket #603834
See conversation below
Hello,

Your server is still starting up 63%. Feel free to check the logs.

Thanks,
Kyan Gomes

Systems Engineer
Tempest Hosting, LLC

After enduring weeks of persistent DDoS attacks on our FiveM server, Tempest proved to be a game changer for us. Since switching from our old provider, our server has enjoyed unbeatable protection, with no disruptions. While Tempest may not be the cheapest option, the value they deliver is exceptional. The robust security and reliable performance make them our go-to hosting solution. Additionally, their 24/7 support is prompt and effective. If you're in need of top tier DDoS protection and reliable hosting, Tempest is the place to go.

They're not getting result just chatting ...

After many years with GMCHosting and having my entire community built up over a 10 year period destroyed by a greedy clueless host, I had migrated my community over to Tempest and have not looked back.
Connor (or Bushy) has been phenomenal in helping me tackle all issues.
At this point in time, their panel designed for automated is still missing some INCREDIBLY basic features that are offered in virtually 99% of competitors, hence the rating being dropped to 4 stars, however, i'm sure this will be addressed soon and I will give these guys a 5 stars.