Tempest Hosting Reviews 

203
•
TrustScore 3 uit 5

2,8

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Past few months, Tempest has gone down the drain, I used ot pay 100s of pounds a month, only to not be able to connect to my pc every week or so. Terrible service, when they get backlash they lock dow... Toon meer

Beoordeeld met 1 van de 5 sterren

tempest is a complete disaster when it comes to server stability, not even worth a capital T. Constant lag, frustrating downtime, and zero reliability. You're paying top dollar for a soggy gas stati... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Legitimately the best hosting you can get. Their DDoS protection, support and services are absolutely the next level and only help elevate your business to it. Pricing is UNREAL compared to any other... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

By far the best hosting company i have used. Our population because of their anycast solution has increased by allot on our game servers. The Tempest support team also has very fast response times.... Toon meer

Bedrijfsgegevens

  1. Webhostingbedrijf
  2. ook in
  3. Cloud computingservice
  4. DNS-provider

Geschreven door het bedrijf

Tempest.net provides high-performance dedicated servers and infrastructure for businesses, developers, and gaming communities that need reliable compute, fast deployment, and resilient network protection.


Contactgegevens

2,8

Gemiddeld

TrustScore 3 uit 5

203 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft nog niet op negatieve reviews gereageerd

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

2,8

Alle reviews

(203)

14 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 4 van de 5 sterren

Stellar service.

Ordered a server mid July 2022, deployment was fast. Firewall was a bit confusing at first but after getting it set up works great. Speeds are good and 10Gb unmetered for the price is stellar. Planned to expand and order another server but the website showed it as unavailable. Opened a ticket, support checked and found an available one at the location needed. All in all 1 hour and another server up and running. For now nothing but positive points for Tempest Hosting.

1 juli 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

They offer a proposal in the email but…

They offer a proposal in the email but when you request it on their website, they deny it, so I don't recommend it to anyone, company without any commitment! In addition to being arrogant in support.

18 juni 2022
Logo Tempest Hosting

Antwoord van Tempest Hosting

Hi João,

It seems like you would be better off going with our other branch, Path Network, Inc. You were demanding several items we do not offer with Tempest Hosting, LLC. such as an API. We are a bare-metal service, and we don't provide such things, which we also notified you of several times in your tickets. We've been very kind to you during your stay, so I'm a bit sad to see you are calling us arrogant and giving us such a negative review when we never promised to provide any of the demands you made and even refunded you for one of your services when we didn't have to as per our TOS.

Please do let me know if we can solve this somehow.

Best regards,
Amy Hartman
Chief Operating Officer
Tempest Hosting, LLC.

Beoordeeld met 3 van de 5 sterren

A slow start, but overall a good experience

Didn’t get server in 24-48 hours as promised via ticket. Has been pending for 53 hours now.

Edit: after my second ticket the server was delivered.

So far the bandwidth has been good, no ability to remove the firewall entirely from the server, forces everything to go through the filter.

Staff have been around in discord and seem friendly enough. Peering to the EU is stellar. Can do about 3gbit on a single thread to NFOrce and 500-750mbit to Hetzner 1g servers.

Only provider really with 10gbit unmetered bandwidth at a reasonable price, so bonus points for that.

Update: Aug 14, 2022

Recently added a second dedi from these guys in their Singapore location. Able to do ~1gbps between US and that location and about 3gbit to hetzner. Automatic deployment failed for a second time using Debian 11 but was fixed after I waited for 3 hours to put in a support ticket.

Staff were asked to only get it online and to IPMI and not execute the OS install but still executed the OS install despite the instruction not to do so, costing me another hour of my time while I both waited for the initial install to complete and for the additional install I had to do myself.

Still a good network, some rough riding from time to time but that’s fine. I only really use the servers as a CDN that hits aws r53 (which verifies they’re up before pointing traffic to them).

Still no ipv6 support on the horizon but it does fine on ipv4 for the most part.

Overall experience, 3.5/5.

This review will be updated as testing continues.

14 juni 2022
Beoordeeld met 1 van de 5 sterren

Ineligible to buy because of false ban on Discord

A support member told me I am not eligible to buy a product from Tempest Hosting LLC anymore due to a ban on another chatting platform called Discord.
I won't name this support member since I am not here to attack anyone personally.
However, I don't think it's fair to be unable to buy a server because of a ban from Tempest Hosting's Discord server.

EDIT: Those are false allegations.
I did not and will not attack Tempest's network.
If you have any questions for me, you can contact me via email.

EDIT (June 15, 2023):

In addition to what I already stated, I want to CLEARLY state what happened.

I joined the Tempest Hosting Discord server when a reseller of Tempest/Path DDoS Protection got suspended (100UP).
When I noticed what had happened to the API, I joined the Discord server to try and ask how a company with very advanced DDoS Protection from Layer 3-7 can have 503 HTTP errors on their own official website.
After that, I got banned and was called "a DDoSer", which is clearly wrong since I was just asking a question.

3 juni 2022
Beoordeeld met 5 van de 5 sterren

Top Quality, Dedicated Support, Highly Recommended

Top of the range, quality services, with fast & dedicated support to ensure you are happy with your service. High up-times & quick resolutions for any issues. With top quality networking & plans of expanding further than they're currently at, a company that's highly reliable & highly recommended to go with.

29 mei 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Tempest is professional, helpful and overall a great hosting company.

I discovered Tempest through a mission on replacing my prior host who wasn't suitable to my needs.

Kyan found my plight through a Rust Administration Discord post and private messaged me to get me set up on Tempest ASAP. They were very friendly and the whole process was completely pain free. They set me up with an amazing deal I absolutely could not pass up on. I am a little new to game server hosting and had a few questions that they answered quickly and satisfactorily.

There are a few instances after setup where I needed help and they provided. I also received a considerable amount of help and input from Bushhy over Discord which is unmatched customer service compared to my last host. They have been a wonderful resource and a friendly conversationalist so I wanted to give credit where credit is due.

I am grateful that Tempest has given me such excellent service and will absolutely recommend them to any friends seeking hosting services.

Thank you Tempest!

15 mei 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Five stars

My community has been using different services for years to host FiveM & TeamSpeak servers. We tried manage solutions, dedicated hardware, anything we could get our hands on. Our services were constantly targeted by DDoS attacks and people trying to take our network offline. We were also plagued by false promises by companies who would ignore us after our server was hit offline. Then we found Tempest, ever since switching their specific filters have protected all of our services from large attacks that would usually take down machines on other hosts. What's special about them is the fact that they have specific filters. They filter traffic specifically for the application / game you're running. Which is much more effective than what I've found at other hosts.

The average response time for them to respond to a ticket is in most cases under 5 minutes. They are always hiring new staff to make the experience better for their clients. They've perfectly bridged the gap between being a large company and caring about each individual client.

One thing that amazes my about this network is the fact that they care about each individual attack. On the rare scenario that an attack leaks traffic, that attack is patched within hours, where as other providers don't do anything about it. We've had hundreds of attacks up to 100Gbps hit our servers and nothing has happened. Their network has seen attacks of up to 1.6Tbps filtered without effect on the client, that's just amazing to me.

Personally, I don't think I'll ever go back to another provider. This has been such a great experience for me, the staff care about the network and it's customers. I've only ever had one issue with my machine and it was solved in 10 minutes.

For me, I would never use another service again. That's my take!

26 april 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Five Stars

I have been running Rust game servers for several years. I have been with many different hosts. I moved community to Tempest about 4 months ago. Support has been very responsive and helpful. The network is powerful with minimal network issues as seen with many of the other hosts. I am very happy and my players are happy! Delivery times for custom machines are long, So are everyone elses.

25 april 2022
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Inaccurate Delivery Times, Awful Support, Incompetent System Engineers

Inaccurate Delivery Times, Awful Support, Incompetent System Engineers

The only reason I give them 2 stars is because of their Path.net DDoS protection. That's the only positive aspect I've experienced from Tempest.

Firstly, the support. I waited for a response on my ticket for over 36 days. It was a simple request for a BGP announcement. Tempest has a major lack of competent staff members, which leads to crazy long wait times. I'm not the only customer waiting months for support, I've heard numerous Tempest.net horror stories. I ended up giving up on waiting for my support ticket to be completed and they refunded me, at least it was a simple process to get refunded.

Delivery times have been a major issue for Tempest, there is a huge lack of in-stock servers means you can be waiting a few months to year for a custom server order delivery especially in certain locations.

Tempest has a major issue with hiring, instead of hiring like an actual company would, they resort to hiring in-experienced systems engineers that lack any formal education on completing day-to-day operations a network or system engineer would usually complete. I believe this to be the reason of these numerous horror stories you'll hear coming from Tempest. Zigi is the only staff member to my knowledge that's able to complete tasks with networking such as BGP, that is laughable for a million dollar company like Path / Tempest.
Compared to similar hosting companies that can get this task done in 1 day, Tempest takes 36 times longer.

EDIT: Tempest has resolved the problem and announced my IP range and added 3 months of free service to my dedicated servers.

23 april 2022
Logo Tempest Hosting

Antwoord van Tempest Hosting

Hey Edwin,

I'm genuinely sorry about this case, and I want to make it right. I understand that bringing your IP addresses over to Tempest was a critical business task for you, and I sincerely regret that we were unable to do this for you in a timely manner. I responded to your ticket and hope you will work with us to solve this unfortunate situation.

Sincerely,
Amy Hartman
Chief Operating Officer

Beoordeeld met 2 van de 5 sterren

My negative experience with Tempest.net as a hosting provider.

I ordered a 12900KS machine and waited over 2 and a half months for it to be delivered. When it finally arrived, there were several issues. First, there was no IPMI access and on top of that they installed the wrong operating system. Then there was also the machine name, which for some reason was called "VITAL-PENDING-LONDON-1". These minor issues alone took several days to be resolved. After the operating system issues were fixed, the machine seemed to run smoothly for a while.
However, I experienced daily network drops.
After 6 weeks of using the server, I woke up to it being offline. So, I contacted support and after a few weird questions from them for example: “Is this very urgent?”, they called up the remote techs and the server was back in an hour or two. Eventually, the server began going offline once or even twice a day. Upon investigation, Tempest discovered that the crashes were caused by faulty power supplies and said they would replace them. However, I never received any information on how long the replacements would take, despite multiple attempts to get an update. I eventually had to move to another provider due to the 12th gen still not being fixed after almost 2 months. In total, I spent 10 weeks waiting for the machine, used it for 6 weeks without issues, and then it was pretty much unusable for 7 weeks, so after that I moved providers. They also turned the CPU speeds from 5.4GHz down to 5.2GHz without telling me anything.

I also had a negative experience with a second machine that I ordered from Tempest. On 04/24/2022 I placed an order for a 12900K machine that was supposed to be delivered within the same week. I reached out on the 29th for updates and was told that the team should reach out soon. On the 15th of May, I finally received it, much later than promised but I wasn’t too bothered. When I ran a benchmark on it, the results were identical to a Ryzen 5900x. After talking to SEVERAL staff members, we were finally (after about 4 attempts) able to get a good score on the benchmark.

I didn't list all my issues and problems, but these should be the main ones.

I have also had some good experiences on lower end machines, I had a 5900X, a 5800X,a micro cloud server and 2 shared servers all of which didn't have issues.

Overall, I would not recommend Tempest as a hosting provider due to their long delivery times, various issues with the machines, and poor communication and support.

23 april 2022
Beoordeeld met 5 van de 5 sterren

A welcome change from "Big Internet"

Like many others, I came across Tempest Hosting when looking for an alternative to OVH. I was tired of receiving poor support and little transparency on issues.
I am very happy to report that since migrating to Tempest I have personally benefited from their fantastic support on multiple occasions, and I couldn't be happier with my dedicated server and the overall network performance.

3 maart 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great for game servers and other applications

After using Tempest for my hosting company and for my personal rust servers, I've had a great support experience and have been able to expand into many locations that I would other not be able to. Would recommend!

2 maart 2022
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer