Tempest Hosting Reviews 

Dedicated, professional and patient

I had a really good experience with tempest hosting LLC , I recently moved from a old company to a new kinda unsure how this new company would be in the process of this move I needed help with a via rental product that this company has provided me. I wasn’t sure how really move around there firewall. the team just did it for me with no questions asked funny and amazing experience with the staff here at tempest LLC hosting.

The service was pretty good. I found it a bit annoying that devices are restricted to a maximum of 20 filters per device. The hardware worked as described and intended. My only real complaint is the pricing of the hardware is overpriced and in the microcloud underpowered for 10 Gigabit networking. Even with the backing of path.net, I don't think this is the best value in terms of the hardware they provide compared to other providers that will provide similar devices with rudimentary protection. That being said I have to compliment their support team. Their support teams and billing teams are very understanding, and they do what they can to solve your problems quickly and seem pretty knowledgeable. I've had worse support experiences with other providers but tempest's support team seemed to be more coordinated and open.

The anti DDoS protection they offer is very good. However, acquiring a machine on request is not recommended at all if you do not want to wait months to receive your new server.

We have literally been waiting since February 2022 for the delivery of a new server in the new pop in Madrid. Today, path (tempest's parent company) already offers services with other providers in the same datacenter.

However, we are in September, it has been 7 months since we placed the order and we still have to wait another couple of months.

If you have an important project and you urgently need a good server, forget about buying one in advance. Better wait for them to release something in stock to get a server that might suit your requirements.

Of course, once you have your server you will not have many problems and they usually solve it quickly.

My business depends on a good hosting company. The last 3 years we have tried several very good companies available yet Tempest beats them all. Things I noticed since we migrated all our servers to them:

- Insane network and IP infrastructure
- Very fast support
- Best control panels ever
- Good communication

But, most important of all, I was able to attract more customers since my services are so stable and that is a BIG win for us.

Don't think about it, it's a no-brainer. Tempest is the hosting company you need.

Tempest Hosting provides top-of-the-line hardware backed by a state-of-the-art network from Path. I have no doubt that when I place an order with Tempest that I am receiving the best of the best in the industry. Their support team is friendly and quick on their feet to assist their customers.

We have been using Tempest lately for our small server and since we made the switch we have not had any downtime. Our ping times are extraordinary for our players. We have actually seen an explosion in growth since the switch. There was some trouble getting our hands on a server which I am told is improving since the Covid/Crypto shortages. I ended up canceling my other host and don't have any plans to use anyone but Tempest moving forward. I have had servers with OVH, GSK, NFO, etc. So far Tempest's DDoS protection and network far exceed what those other companies currently offer.
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2025 Update.
They turned our server off without warning and damaged our business overnight.

Best Server Host. Tested many and now landed here. Top performance. Support also takes care of everything and responds quickly. Who wants to have a server with many players without lags should look here.

Legitimately the best hosting you can get. Their DDoS protection, support and services are absolutely the next level and only help elevate your business to it. Pricing is UNREAL compared to any other hosting companies. We have gone through 4 other hosts and they all had FAR less for way more. We have grown 3x our starting size and have insane room to expand. Thank you Tempest/Path teams!!!

Hello, i've ordered a server from Tempest since the first day, all my players were having connection issues, like disconnecting, ping that were normal but sometimes ping goes like to 3000 and then goes back to normal but make a freeze.

I've made a lot of tickets that were transferred to services that never answered or fixed my problems.

With that I asked for a refund they only told me that they can do Account credit refund, which is not possible for me because i want to go out of their services with bad networking and bad network and filter support.

In addition of that they told me that i didn't give them that much info about my problems, but I gave them like 3 differents players MTRs with high packet loss in it, i gave them 5 pcap with different configuration that they asked me and still tell me that I haven't give much information...

They made me lose a lot of players, and don't want an amicable settlement.

EDIT: They also banned me from their discord with no reason or even with no notice

Response to their message: I've already do all things that you said to me on your tickets, it's clearly an issues on your end I moved to another host and get no problems, on your services even with filters disabled on my servers I was having problems. Now you're deleting all my tickets one by one and not responding, because you know that issue is on your end, and i have all proof that it's on your end.

Cordialy,

I canceled a server, and my account was banned, and the money for the server was not refunded

UPDATE
The issue of the False ban has been kindly solved by the CEO of path, left a bad taste but overall he was helpful and prompt. network is good overall.
i would recommend you consider them, just know of any potential rare side effects

I was worried about figuring out how to get my Rust server up and running with a server panel that I've never used before, but the staff was awesome and helped me with every question I had! Definitely recommending Tempest to all my friends.

Tempest Hosting is the best for any dedicated or game server needs they have the best network and hardware I have been with a lot of other companys and this one the best with support and everything

Tempest the best hosting company in the world. when I was with GSK i was dossed for 3 months I went to path and now no issues having the best server experience for my business than ever before would recommend

Very fast and accommodating. Would highly recommend. A+++

Ended up getting under Tempest by accident and turned out to be a great experience with customer service, hardware and software. Highly recommend!

Great hosting company, they really take care of you and the DDOS protection is superb, would highly recommend. I switched to this company last year and have not looked back.

I am not here to ruin tempest's name or anything like that. I know they're a great company and offer awesome hosting. I would actually recommend them to host with if you're looking to start. However, my experience was just a little different. It may actually help Tempest grow better in their support department based on my case. I was initially approached by GrandDaddySmoke about Garry's Mod hosting options and gave a test server for free. We have a very stable Garry's Mod hosting company already but I was very interested in Rust Hosting and gave it a spin. I had an employee working directly with the server who I would say isn't entirely experienced and was learning the concept of Rust Servers so they made a mistake with the server setup but we did not know it at the time. We just thought there was an issue out of control. We made contact with Tempest Technical support on Sunday, June 19th, 2022 (05:18). By the end of the same day of the ticket, we were asked to provide login credentials by Derek Meinhardt. I respond to the ticket the next morning asking "We provide our game panel password over tickets?" as it genuinely concerned me since a lot of people can see that ticket. I was informed shortly after by Peter Potvin that he was unsure what Derek meant and informed that the server did not appear to boot because of one of the plugins. We were instructed to remove all and re-add them one by one. Which the employee then proceeded to perform and it did not end up fixing the issue. Trevor Fannin responded shortly after my response informing me that they would look into the server. Not too much longer afterward I was informed that the server was online and running then two minutes afterward I was then informed it was a potential issue with the IP routing and that they would take a look into it. Around an hour and a half later I was informed that IP routing was actually perfectly fine and that there was an issue with startup, Trevor even went the length of removing the server plugins and re-adding them themself which I greatly appreciate going above and beyond to find my issue. Trevor informed me that was also not the issue and continued the investigation. The last reply was on June 20th (22:54). On June 27th I ask about the progress and credit for the downtime. ~30 minutes later I was informed by Kyan Gomes that they would move this to their Game Server Team. On June 30th I ask again for another progress update. 6 minutes later I was informed there was no update at that moment. July 3rd I reply informing them that I was no longer interested in the service and asked for a refund to the original form of payment. It was then moved to customer relations. On July 4th Connor Furbush informed us that there was a configuration error on our end and fully explained what the issue was. Very helpful reply and I appreciate that. No refund was going to be issued because it was our fault. I am not upset about the refund not being issued since yes it was our issue. But how the situation was handled just seems strange to me. It got almost immediately resolved as I requested a refund. Also got a technical answer from a Senior Customer Success member. Very impressive knowledge but I expected this result during the System Engineering and Software Engineering ticket transfers.

So overall as I mentioned Tempest is an amazing company, the support responds quickly and their technical staff is always available. I just experienced something different than what normally occurs. To mention the error was on our end entirely from what we were informed of and I appreciate Connor Furbush for informing us of that issue. I have since requested a full deletion of my account and data from Tempest Hosting, LLC. I am still awaiting a reply on that from Customer Relations.

Update - 7/8/2022
Amy responded to my ticket July 7th, 2022 (22:12), last reply was on July 4th, 2022 (19:13) which was by Kyan Gomes. Amy seemed to have agreed regarding the solution being solved faster. I was offered a refund and given one after my response. This refund was given even though as mentioned above, it was our fault so that is greatly appreciated. Regarding my request for account deletion that was not "feasible at this moment" however I was offered the closure of my account and termination of my services associated. The final note from Amy was them mentioning if there was anything else they could do for me and perhaps a couple of months of rust hosting for free. I appreciated the offer but declined since we had already made our switch. In my response aswell I included some advise(I am not a professional when it comes to hosting) as a common game hosting user. I currently await the full termination of services.

Forgot to update the review. I got the refund and everything worked out!