Tencha Reviews 

The order was delivered in a box with nice tissue paper inside and presented well also it arriving in good time after placing the order.

The quality of goods were all very good and have earned points which is good for my next order. :)

Great
Love the tea.

The delivery was not on time and I recommend they use a different delivery partner.

It's so nice to finally find a reliable source for tea, especially one able to ship within the UK. Finding good matcha and houjicha for sale in the uk is like looking for a needle in a haystack, but finally I can recommend a reliable source for flavourful high quality teas that can also ship from the UK opposed to importing via less reliable means from Japan etc.

I'm so very happy with my purchase, and will be very glad to order more in the near future when some of the other items I've been eyeing up come back into stock. :)

Great company, great teas

Great experience, I ordered to a wrong address but it was very quickly corrected with an email! And the products were amazing, top quality Matcha!

Really nice toasty flavoured hojicha. I have been using this to make hojicha latte, as it's a bit lower in caffeine than matcha. I really enjoy the flavour of this, I will buy it again.

Fantastic customer service, great teas and lovely teaware. Would totally recommend.

Delicious hojicha and genimatcha!!

Second order from this incredible company. Exceptional quality Japanese teas, unavailable anywhere else in the UK. Everything beautifully packaged and presented. A taste not just of Japanese tea but also Japanese hospitality and customer service.

Amazing customer service as usual. There was an issue with the parcel tracking not updating and Charlie chased it up and kept me up to date. Lots of weirdness happened with Royal Mail returning to sender (twice!), which was sorted and I did get my tea. The tea was delicious so it was worth the wait. I can't fault the customer service from Tencha!

I always get the freshest, highest quality of teas. Friendly service, super quick delivery and beautiful packaging. :)

I wanted to find a supplier of Japanese tea who actually appeared to be engaged actively in the whole process from planting to cup and I found Tencha. Their hugely informative website is fantastic and the range of high quality tea and associated wares is extensive. I look forward to each new season and addition. The high quality packaging and personal touches really make you feel like your ‘buying-in’ not just to a brand but a rarefied and exciting world of fine tea, produced by fine people. I could not be happier with them.

Lovely products and great care with packaging and quick delivery. I will purchase from again and recommened this company.

This was a present for my Dil birthday,she was very pleased with it ,said it was lovely no bitter taste .the ordering on my part was easy and very efficient, was kept informed all the way through.

Quick service. Item came well packaged.

Thank you for Tencha, the cup is really nice and beautiful.

Great delivery time, cute packaging and very quality product. Will definitely ordering more from you Xx

Lovely and fast service, Friendly price, Delivered in a blink to US., Professional Pack, Item arrived safely.

Great communication quality products always do helpful

Ordered a kyusu and sencha tea from Tencha. Arrived promptly, in good condition and well packaged. Absolutely lovely bit of teaware and delicious tea. Would definitely order again.