Teslahubs Reviews 

DO NOT INTERACT WITH THIS COMPANY

I ordered a CarPlay adapter. Upon receipt, it did not work. After 4-5 email exchanges where they kept having me jump through hoops, including sending pictures and videos and “updating” the unit, it remained nonfunctional.

They refused to refund my money and refused to provide me return information. When I protested the purchase with AmEx, they challenged it because I hadn’t returned the item - even though they wouldn’t give me return information.

This is a scam. Please spare yourself the pain of engaging with them

Absolute Crap! Cheapest China plastic for big amount of Money!
No way to return this garbage! For me this is fraud!

Teslahub claims to provide a full sound kit for the Tesla Model X. The pictures show seals for the rear doors and says its for the complete vehicle. After two months of fighting, they now confirmed that they don't send the rear pieces because of the difficulty of the rear doors. This was despite their customer service saying they were sending the missing pieces. Instead, they sent another front set as "a courtesy". They will not refund so I have filed dispute as well as a report with the BBB

A real scam! I waited almost a month for the delivery and they arrived not for the highland model but for the pre-restyling version despite having sent them an email informing them of my “highland” version...plus all the gaskets do not have the 3M stickers as advertised in all their videos! Stay away

Die bestellte Box lässt sich überhaupt nicht installieren. Support nicht vorhanden. Retour (nach wenigen Tagen!) nicht möglich. Stattdessen wird dem Kunden unterstellt, dass er keine Ahnung hat und nicht fähig ist das Gerät zu benutzen.

This outfit even falsifies reviews. Their site reads trustoilot 327 reviews 5 stars.
Outrageous. They have charged me for an item, and all I have received is a confirmation that the item is being picked up by the carrier. Almost two weeks have gone by, and the status hasn't change. Follow up inquiries result in polished email stating that it's on it's way. NOT!!!

Horrible service. Sent wrong product. Won’t make it right. Stay away from this company

Do not order from Teslahub. Unethical. If you have an issue with the product they will continually give you the runaround. They never answer a question, but only bounce questions back at you. Their whole goa in customer service is delay. Theor website clearly says you have 14 days guarantee return policy. They do not honor it. The "customer service" is nothing more than delay and hide the ball. I tried for 3 days to get a return address so I could return the item. Rather than give me the address, they just keep asking questions. And they are trying to keep my money. I intend to instruct my credit card company to not pay them. I can't stress enough... Do not do business with Teslahubs. If you have an issue, you will surely regret it.

Absolutely horrible company. Bought a Tesla storage drawer which took a month to get, and then it was not what I ordered. Numerous emails, pictures, etc, for two weeks now and no closer to sending the wrong product back for a refund.

Do not by, service is 0,0.
I bought a Tesla CarPlay, it is not working at all, Teslahubs cannot solve the problem and they do not refund .

big thanks to buddy john for the awesome service! ordered a rare display screen and had a ton of questions, so i reached out to john. he got back to me faster than i could grab a tim’s coffee and had all the answers i needed… me, probably the kind of customer who’s a bit of a pain, but john handled it like a total pro. highly recommend!!

Ordered the noise reduction kit in Dec 2024. Received it and it was for a Model 3 not a Y, as I had ordered. Trunk wouldn't close properly, frunk doesn't sit flush now. Total garbage, asked for a return/replacement. They asked for photos and video, which I sent in Dec.

Now, nearly 3 months later they finally replied and said they would send a proper replacement, even though I asked for a refund. We'll see if it ever shows up. The one I bought on Amazon for my previous Model Y was great, but no longer available.

One more thing, it took weeks to arrive, from China.

Do not buy from this company, they are scammers. You’ve been warned!!

I cancelled an order before they sent it out and instead of a refund they insist on giving me a store credit. I don't understand why they cant just give me back my money when they never sent out anything. I asked several times but they insist on store credit instead of paying me back. Its been close to 2 months now!

I recently got CarPlay from teslahubs. The installation was super easy, took me about 10 minutes, I use it every day now. The customer service was also fantastic, they helped me to get the right one for model.
Definitely one of the best things for my car
Thanks guys

I bought the Uber turbine Rim Guards for my Model 3 with 20 uberturbines. It took very long for the product to arrive and it turned out that they sent me the wrong product! 20 inch induction…
I’m trying to get a refund since weeks, but they intentionally play on time and try to mislead you with their poor customer support! Can’t recommend!!!!!

They sent half the products that were advertised. Then told me remaining items were being sent, then they supposedly got stolen. So waited longer for another package, which is when I was told, the items were not listed properly online so I won’t be receiving anything else, and the previously “stolen” package was mysteriously returned to them so…..who got made a fool? Requested a refund and since then they stopped replying to my emails.

J'ai acheté une Tesla Model 3 d'occasion au hub de Maurepas le 26/12/2024. Le vendeur m'indique une date de livraison au 03/01/2025 avec peut-être une bonne surprise : une livraison plus rapide. Le 31/12/2024, j'appelle ma delivery advisor pour savoir où en était mon dossier. Elle m'annonce une livraison au 06/01/2025 car, avec les congés de fin d'année, c'est compliqué. Ensuite, aucune nouvelle ! Je rappelle le service commercial le 04/01/2025 car je ne sais pas si je peux aller chercher ma voiture le 06/01. Réponse : tout est bon pour nous. Nous allons nous renseigner pour savoir où est exactement la voiture et nous vous rappelons. Aucun retour de leur part au 05/01. C'est désolant de la part d'une entreprise qui se veut prémium en terme de service. J'en suis à regretter mon achat.

Purchased Rim Guards and they are GARBAGE. They don’t fit. No instructions. The company makes refunds impossible.

The soundproofing system is a waste of money. I’ve measured with a decibel reader BEFORE and AFTER. It was exactly the same noise level!
Just stay away from this false good idea!