We have received wonderful help from Michelle and Helen in getting all the information we need on the new welbourne development. Excited to continue working with them!
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Very helpful friendly agent even though I went there three times without appointment. Very impressed with the show house at Templegate development. The homes feel very cosy and warm all with s... Toon meer
I really enjoyed looking around the 2 bedroom houses in this development, they are well proportioned and the gardens with a separate garage are a real bonus. The PV are good but I would like the batt... Toon meer
Extremely helpful lady, gave me all the information about the site and showed me round the 3 bed show home, which is beautifully appointed but the size of the first floor sitting room is disappointin... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Thakeham, we don’t just build houses—we create communities. Our focus is on sustainable placemaking, ensuring every development enhances its surroundings and brings real benefits to local people. Quality is at the heart of everything we do, from the homes we build to the way we support communities. We go the extra mile, not just for our homeowners, but for everyone who lives and works nearby. We’re always striving for higher environmental standards, both in our developments and in how we work. As a socially responsible developer, we make a meaningful difference—whether it’s sponsoring local sports teams, supporting community projects, or offering apprenticeships that create opportunities for the next generation. We’ve partnered with Octopus Energy to deliver Zero Bills™, the world-first smart tariff. Helping you live in comfort with no energy bills for at least five years, guaranteed. By installing extra solar panels on the roof and a battery in your home, store energy for when you need it. Almost half our homes at Templegate in West Sussex are eligible for a Zero Bills tariff. Every Thakeham development is designed to leave a lasting legacy—one that brings people together, nurtures communities, and creates places we can all be proud of.
Contactgegevens
Summers Place, Stane Street, RH149GN, Billingshurst, Verenigd Koninkrijk
- 01403787323
- info@thakeham.com
- thakeham.com
4,5
Uitstekend
58 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Thakeham
Thank you for your lovely feedback. We're glad you enjoyed your visit to Woodgate and we'd love to welcome you back anytime!
Kind Regards,
Thakeham
We visited Welborne earlier and I just…
We visited Welborne earlier and I just wanted to say a big thank you to Beth and Charlie for a truly wonderful experience, we could have stayed all day!
10 mei 2025
Antwoord van Thakeham
Thank you for your kind feedback. We’re so glad to hear you had such a lovely experience at Welborne!
We’ll be sure to pass your comments on to Beth and Charlie, who will be thrilled to hear they made such a positive impression. We’d be delighted to welcome you back anytime!
Kind Regards,
Thakeham
A very welcoming reception
Shelly at the Thakeham office was extremely friendly, positive and professional. She really put me at ease. She gave me contact details for financial advice and has booked a viewing for me at a time to suit me.
18 mei 2025
Antwoord van Thakeham
Thank you for your wonderful feedback. We're so pleased to hear Shelley made you feel at ease and supported throughout your visit. She’ll be delighted to know she made a difference.
We're glad everything is moving forward, and we look forward to welcoming you for your viewing soon!
Kind Regards,
Thakeham
One of the nicest estates I have seen…
One of the nicest estates I have seen around. Nicely set out. Hannah and Andy in the show house are extremely friendly and approachable.
19 mei 2025
Antwoord van Thakeham
Thank you for such a lovely review! We’re thrilled to hear you think so highly of the development.
Hannah and Andy will be so pleased to hear your kind words. We hope to see you again soon!
Kind Regards,
Thakeham
excellent customer service
excellent customer service. The opportunity to see available properties and the knowledge of the tean
17 mei 2025
Antwoord van Thakeham
Thank you for your kind words! We're so pleased you experienced excellent customer service and found the team knowledgeable and helpful.
It’s great to hear the property options stood out too. We're here if you have any further questions.
Kind Regards,
Thakeham
Excellent presentation of your show…
Excellent presentation of your show home and very informative and friendly staff.
6 mei 2025
Antwoord van Thakeham
Thank you for your lovely feedback! We're so pleased you enjoyed the show home and felt well looked after by the team.
Kind Regards,
Thakeham
Very helpful and informed
6 mei 2025
Antwoord van Thakeham
Thank you for your kind review! We're so glad you found the team helpful and well-informed—it was a pleasure supporting you on your visits. We look forward to helping you find your new home at Woodgate.
Kind Regards,
Thakeham
Helpful during our visit but couldn’t…
Helpful during our visit but couldn’t get hold of anyone afterwards, via email or phone. We were interested in buying a home but no opportunity to proceed as we can’t get hold of anyone who works there…
28 april 2025
Antwoord van Thakeham
Thank you for your feedback, and we're truly sorry to hear you've had trouble reaching us since your visit. That’s not the experience we want anyone to have, especially when you're keen to move forward.
A member of the team will be in touch with you today to help pick things back up. We really appreciate your patience.
Kind Regards,
Thakeham
Very disappointed
We liked the development and the person who help us Saturday the 19th was very helpful.
We went to see it again Tuesday the 22nd. We couldn’t see the house we were interested because of some work being done in the site. We were very disappointed to confirm that the show house which it is very nice and the one we liked had completely different finishes, no underfloor heating downstairs, different oven in the kitchen, different countertops and so on. I think now days if you pay more than £800.000 you will expect to have the same finishes as the show house or at least similar.
22 april 2025
Antwoord van Thakeham
Thank you for taking the time to share your thoughts. We're really pleased to hear you liked the development and that your initial visit went well. However, we’re sorry to learn that your second visit left you feeling disappointed, especially around the differences between the show home and the property you were considering.
To clarify, the specification of our homes do differ dependant of house size. We’d really appreciate the opportunity to talk it through in more detail. One of our sales team will be in touch shortly to discuss the options available.
Thank you again for your feedback—it’s incredibly valuable to us.
Kind Regards,
Thakeham
Antwoord van Thakeham
Thank you for your kind words! We're so pleased to hear Shelley was such a great guide—she’ll be thrilled to know her support made a difference.
We're here if you have any more questions along the way!
Kind Regards,
Thakeham
Fantastic customer service and very…
Fantastic customer service and very accommodating.
Thank you Shelley 🫶🏻
16 april 2025
Antwoord van Thakeham
Thank you so much for your kind words! We’re so pleased to hear you had a great experience and felt well looked after. Shelley will be absolutely thrilled to know she made such a positive impression—she truly goes above and beyond. We hope to welcome you back again soon!
Kind Regards,
Thakeham
Antwoord van Thakeham
Thank you for your wonderful feedback! We're so pleased to hear you experienced exceptional hospitality and service during your visit. It means a great deal to us, as we always aim to make everyone feel genuinely welcome. We’d love to see you again soon—let us know if there’s anything else we can help with!
Kind Regards,
Thakeham
Thank you to Clive for his tour
Thank you to Clive for his tour - lots of information told in an interesting way. Really enjoyed our afternoon!
14 april 2025
Antwoord van Thakeham
Thank you so much for your lovely feedback! We're delighted to hear you enjoyed your afternoon with us. We'll keep you updated with future phases and we hope to welcome you back again soon!
Kind Regards,
Thakeham
Very helpful sales assistant
11 april 2025
Antwoord van Thakeham
Thank you so much for your kind words! We're delighted to hear you enjoyed your visit and that our team made you feel welcome.
We take great pride in creating homes that people love and appreciate, and it's wonderful to know that came across during your time with us. If you have any further questions or would like to visit Manorwood again, we’d be more than happy to see you!
Kind Regards,
Thakeham
Very enjoyable visit
Very enjoyable visit, Nick was a pleasure to meet, was very helpful and not in any way pushy which was so refreshing.
We were pleasantly surprised by the well thought out plans for the development and the quality and design of the properties.
31 maart 2025
Antwoord van Thakeham
Thank you so much for your kind words! We’re so pleased to hear you enjoyed your visit and that Nick made such a positive impression—he’ll be thrilled to know you found the experience helpful and refreshingly pressure-free.
It’s wonderful to hear the development plans and quality of the homes stood out to you. A lot of thought goes into creating places that feel both considered and welcoming, so your feedback means a great deal. We’d be delighted to welcome you back to Welborne anytime!
Kind Regards,
Thakeham
Informative
Thakeham were welcoming and very informative, the staff genuinely made an attempt to get to know our needs and wants and tried to find a property that would work for us.
26 maart 2025
Antwoord van Thakeham
Thank you for taking the time to leave such kind feedback. We’re so pleased to hear you felt genuinely welcomed and supported during your visit to Welborne. Understanding what matters most to each person is incredibly important to us, so it’s great to know our team were able to explore options tailored to your needs.
We’d be delighted to help further as you continue your search—please don’t hesitate to get in touch if there’s anything more we can do.
Kind Regards,
Thakeham
First impressions
Friendliness and professionalism of the sales team.
Quality of the product - neo-Georgian architecture, build quality, including windows, doors and internal fittings (kitchen appliances, carpets, banisters, cupboard space etc)
Good size rooms.
Impressive water source central heating system.
Competitive price.
23 maart 2025
Antwoord van Thakeham
Thank you for your kind feedback! We're so pleased you felt well looked after by the sales team and that the quality and design of our homes at Welborne made a strong impression. It's great to hear you appreciated the spacious layouts, sustainable features, and overall value.
We’d be glad to help further if you have any questions as you continue your search.
Kind Regards,
Thakeham
Karen was very helpful
Karen was very helpful, even if we just dropped in to the showhome without an appointment; she dropped everything to help us and show us around.
17 maart 2025
Antwoord van Thakeham
Thank you for your lovely feedback. We’re so glad Karen was able to help and make time for you, even without an appointment.
It was a pleasure welcoming you to the showhome, and we’re keeping you updated on our upcoming 2 and 3 bedroom homes as they become available.
Kind Regards,
Thakeham
Didn’t ask us any questions
Didn’t ask us any questions, assumed what we wanted and when we wanted to move
17 maart 2025
Antwoord van Thakeham
Thank you for taking the time to share your feedback. We're genuinely sorry to hear that your experience fell short of expectations. Providing a thoughtful and personalised service is something we care deeply about, so it’s disappointing to learn we may have missed the mark.
We’ve made a few attempts to get in touch, as we’d really welcome the chance to better understand your needs and how we might support you moving forward. If you're open to a further conversation, we’d be grateful for the opportunity to help you find your new home.
Wishing you all the best with your property search.
Kind Regards,
Thakeham
Excellent client service
27 februari 2025
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.