The AA Insurance Reviews 

The young Lady I spoke to was very very good she took me through all of the options she got me the best she could and because I had to go to the bank to sort the money out she rang me up 3 times and then spoke to Dee and sorted the money exchange over with her, my account was blocked by the bank and they un blocked it so this transaction could be done,please thank her for her time and patients. Alan.

The lady on the telephone was very helpful and clear in conversation

The online system for setting up a policy was easy to manage and to complete

My wife had an accident on the 22nd August. Called the AA to inform them what had happened and they said they will instruct a local bodyshop to collect the car. We hadn't heard anything for a few days so we called the AA to find that the guy we spoke to had'nt instructed the body shop to collect the car as he forgot!!!!. They collected the car 2 days later, and as im typing this on 25/09 we still haven't got the car back!!!! The car is at express bodyworks in Wolverhampton and apparently Ford keep sending them the wrong parts so we are no where near getting the car back as they dont know how to fix it. Even the owner of Express bodyworks is now ignoring my calls.Absolute joke!!!! Spoke to the AA and all they say is we will call the bodyshop, i even said move the car out of there and take it somewhere else as we are not happy, to be then told that all other repairers in our area are full!!, how very convenient!!!!!. People have said on this platform how easy it is to get insurance, which it is but trust me when you actually need these people they are no use at all!!!. They may be cheaper but they are by far the worst insurance company i have ever dealt with!!

I had a query following a quote on Confused .com so I called the AA office and was talked to a very helpful agent who sorted out the query and completed my purchase of the policy.

Spoke to a very friendly lady was very efficient and helpful.

Price for building and contents insurance very competitive,Carl ,who spoke to us on the telephone was very helpful,spoke clearly,and was very professional.Good experience all-round.

The assistant Paige was extremely helpful and polite

Good price for my car insurance so I switched to the AA saving myself well over a £100.
Had trouble uploading my no claims bonus proof but an assistant helped me sort it through the online chat

David was excellent clear and understanding phoned back to confirm job done

Great service

Easy to navigate, easy to read, very uncomplicated

The online quotation, followed by the completion of data, was straight forward and easy follow.

Everything was quick and easy sorted on the day thank you

Very easy to use system. Got a choice of what cover I would like.

Great value easy to set up insurance great company

Fantastic value for money and especially pertinent considering you are a well established company