After using search engine on line ,2 car insurances wouldn't insure me,being a lady under 80 with no claims ,no health problems was discriminated for being my late 70s. A A I had no trouble,went thro... Toon meer
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Lees wat reviewers zeggen
I was invited to write a review by AA. I wasn’t able to see my documents and Chat wasn’t helpful. I had a lovely reply advising me to delete cache, cookies and browsing history and try a different br... Toon meer
Bedrijf heeft geantwoord
The two telephone operators I spoke to were very helpful, patient and professional. They made sure I’d completed my policy thoroughly and correctly. In addition they added advice which I found very u... Toon meer
The person who helped me on the phone was excellent she had everything at her fingertips even found my no claims from the last time I was with AA (i have been on a company policy for a few years) AA... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
The AA provides services to motorists: breakdown cover, car insurance, life, travel insurance, route planning and motoring advice. We're the UK's number 1 motoring organisation.
Contactgegevens
Verenigd Koninkrijk
- theaa.com/insurance
4,6
Uitstekend
48K reviews
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Fantastic value for money and…
Fantastic value for money and especially pertinent considering you are a well established company
25 september 2026
Phone answered immediately by a very…
Phone answered immediately by a very helpful representative who explained everything in an intelligible way.
25 september 2026
Easy to follow website .
Easy to follow website .
Was a bit annoyed that in 10 mins the quoted gig went up on screen from £408 to £417 no explanation. However good quote
25 september 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Changing insurance process
Website easy to navigate made the process of renewing insurance pleasurable.
25 september 2026
Antwoord van The AA Insurance
We're over the moon that you found it straight forward, Jacqueline 💛.
Been with the AA since 1966 Always got…
Been with the AA since 1966 Always got good service with my car insurance Hope I get the same with my house insurance
24 september 2026
Great to speak to a human for advice.,
Great information and lovely to speak to someone rather than type into a machine, which can’t understand what I am asking. Price comparison was matched.,
25 september 2026
Insurance quote for house and contents
I was able to get an insurance quote easily on line and the transaction was easily completed. The cover was great and a reasonable price much less than that offered by my previous insurer.
25 september 2026
I rang on the phone for insurance for…
I rang on the phone for insurance for my car from go.compair a it easy to do with a person at the AA it was cheeper than 2 years ago I do shol around for good price and a good company to deal with like the AA
25 september 2026
I've only just signed the bloody…
I've only just signed the bloody contract so hassling me now only gets you 3 stars.
25 september 2026
Antwoord van The AA Insurance
Hi there, thanks for choosing us. We were just getting in touch to see how you found the process of taking out your cover with us 😊.
We appreciate your feedback and hope everything's going well with your policy.
Good price
Easy to use website , the price was very good.
I rang up the AA and spoke to customer service and they were very helpful.
23 september 2026
Good cover at a good price
Having been with one company for many years on receiving renewal this time made me realise it was time to look at alternatives. The AA offered all we want for much less so we accepted the quote.
12 september 2026
Antwoord van The AA Insurance
We're over the moon that we could offer a great price, Janice 💛.
The phone call was answered quickly and…
The phone call was answered quickly and a pleasant young man answered all my questions clearly, and sorted my payment. Nice and efficient all made nice and easy.
24 september 2026
I have my first insurance with AA
I have my first insurance with AA, when got the time to renew I chose another company. I’ve been requesting a document as I need to provide to my new insurance company. I’ve requested through the app but still didn’t get it, tried to contact by phone but no answer at all, tried to get through sales as I was having no success through other lines and I was giving out by a sales person because I as calling sales line. My insurance expires Saturday and my new insurance has been cancelled because of the document that I need to provide haven’t been sent out to them. We are talking now a month to get a simple document and I didn’t get any support at all. Very disappointed and stressed out as I might not gonna be able to drive if it’s not sorted by tomorrow and try to get this document to the new insurance.
10 september 2026
Review zonder uitnodiging
Antwoord van The AA Insurance
Hi Alex, if the document you're looking for is your No Claims Discount certificate, this would have been sent with your renewal documents around 4 weeks before your renewal date.
If you need a different document, or you'd like us to look into this for you, please give us a call or pop onto live chat.
We've been busier than usual recently, but we're answering calls as quickly as we can. It's best to stay on the line once you've called, as hanging up and redialling will place you back at the end of the queue.
📞 0330 053 0234
💬 www.theaa.com/help-support
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