Thank you AA for helping an elderly friend of mine today who suffered a pot hole tyre blow out. She found the automated answering system a bit of a challenge but the operators were patient and helpf... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
We chose AA through Confused dot com but spoke to the AA lady at the call centre because the AA website wouldn't let us do it online. She was extremely thorough and it turned out there were items w... Toon meer
The experience was ok but there are so many attachments like rules and regulations what's covered what's not covered and reading everything was a pain. It might be easier to pay the yearly total and n... Toon meer
Bedrijf heeft geantwoord
This actually the best score of any for actually finding and buying a policy. At least the price did not increase between the 'buy now' and payment screens like several other companies did. I was look... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
The AA provides services to motorists: breakdown cover, car insurance, life, travel insurance, route planning and motoring advice. We're the UK's number 1 motoring organisation.
Contactgegevens
Verenigd Koninkrijk
- theaa.com/insurance
4,6
Uitstekend
44K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Straight forward process no messing no…
Straight forward process no messing no time wasting . You don’t have hundreds of questions to fill in like other insurers would recommend to everyone .
5 juli 2026
We chose AA through Confused dot com…
We chose AA through Confused dot com but spoke to the AA lady at the call centre because the AA website wouldn't let us do it online.
She was extremely thorough and it turned out there were items we hadn't filled in from the website.
She also went through the personal possessions with us and explained it fully
Ok so we had to wait 30 minutes to get though, but the time she spent going through the policy said that was the reason.
3 juli 2026
Getting good insurance is a complete…
Getting good insurance is a complete nightmare, the variety of quote price is priceless! The AA quotes were very reasonable and had a three tier cover offered! I chose the Platinum for the best option for me! AA was a name I knew was a big reason for my choice!
5 juli 2026
I recently moved my Home Insurance to…
I recently moved my Home Insurance to AA and so far so good.
The policy terms are excellent and the premiums are much cheaper, than those being offered by my previous insurer.
The customer service has been good, as I made a small mistake in my original application and called to update my file. The member of staff was very helpful in terms of making the changes to the policy and there was no impact to my premiums.
It is very early days but im very pleased.
Keep up the great work.
5 juli 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Antwoord van The AA Insurance
Wonderful we got you sorted 😁.
They were over £200 cheaper than my…
They were over £200 cheaper than my current policy. The cover for contents was much better. The person I dealt with was efficient and had a good sense of humour.
4 juli 2026
Very helpful and easy to set up the car…
Very helpful and easy to set up the car insurance
5 juli 2026
Very easy to setup insurance
Very easy to setup insurance and also cheaper than my renewal quote and all the compare websites I checked.
4 juli 2026
Excellent services
Helpful customer services, knowledgeable and patient. Excellent service.
3 juli 2026
Seamless process.
4 juli 2026
It was easy to do
4 juli 2026
Easy procedure to acquire my policy…
Easy procedure to acquire my policy etc, the chat facility was also quick and informative, all in all very satisfactory.
4 juli 2026
Antwoord van The AA Insurance
Love to hear it 💛.
Easy enough to sign up
Easy enough to sign up.
Although luckily I did go back and check everything that had been auto filled when I went through money supermarket as it hadn't taken into account some info I had changed on the MS website.
So all I'd say is to double check. It auto filled about 4 pages but it wasn't clear that this had happened - it's only because I knew I hadn't seen some info that I realised there were several auto filled pages. I had to specifically find all the pages and edit what I needed to.
2 juli 2026
I'm currently with the AA with my car…
I'm currently with the AA with my car insurance but tried today to sign my wife up and was totally confused.
Did a comparison quote so protected no claims and courtesy car and had a great price but once directed everything was extra??? We really don't understand
4 juli 2026
Review zonder uitnodiging
Antwoord van The AA Insurance
We are sorry to hear about the confusion you experienced when trying to get a quote for your wife. We understand how frustrating it can be when initial quotes differ from the final price. We appreciate you bringing this to our attention and we hope you're okay.
Very helpful staff on the phone
Very helpful staff on the phone, price was reasonable, website interface was straightforward too. Thank you!
24 juni 2026
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.