Ordered a mix of 6 bottles yesterday and they have been delivered this afternoon. Individually packed. It is clear that they have been hand picked as the order note had a smiley face on it - as I men... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Five stars for service. Minus five stars to Royal Mail for not delivering our wine. Tom sent another bottle via Special Delivery, which was appreciated. It missed our target date but we will try the w... Toon meer
I purchased Sobour - Bourbonesque, 100% Alcohol-Free Whiskey Alternative and Glen Dochus - Island Blend, 100% Alcohol-Free Whisky Alternative, 700ml Both of these drinks are completely undrinkable. I... Toon meer
Let's be honest. If you are told to stop drinking alcohol you think you are never going to find something that will be a reasonable substitute. BUT, my husband is now drinking the Glen Dochus West C... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Suppliers of Alcohol Free and Low Alcohol - Beers, Ciders, Wine's & Spirits. Perfect for if your driving, pregnant or absteining from alcohol.
Contactgegevens
SS15 5YF, basildon, Verenigd Koninkrijk
- sales@thealcoholfreeco.co.uk
- thealcoholfreeco.co.uk
4,2
Goed
336 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 33% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van The Alcohol Free Co Ltd
Thank you for your feedback. We're sorry to hear that this particular product didn’t meet your expectations in terms of taste and aroma. We know preferences can vary widely, especially with alcohol-free alternatives, and we're always happy to suggest other options that might be more to your liking. We appreciate you giving it a try and thank you for ordering from The Alcohol Free Co.
Ginsin it's amazing
Ginsin it's amazing, I first discovered this on holiday in Cyprus as I'd recently given up alcohol.
It was wonderful to feel like you an adult and can still enjoy a drink without the after effects of alcohol.
The price is reasonable and delivery and packaging excellent.
Thanku
28 mei 2023
Great service and reliable
Easy to order, swift delivery and goods well protected in transit.
28 mei 2023
Have now bought on numerous occasions
Have now bought on numerous occasions, delivery is always fast & efficient. Very satisfied
28 mei 2023
Quick delivery and good selection
28 mei 2023
As a life long whiskey drinker I am so…
As a life long whiskey drinker I am so surprised to find a non alcohol drink that actually resembles the taste of whiskey 🥃, marvellous 👏👏
25 mei 2023
Excellent service
Excellent service - I emailed to see if the product would arrive in time and received a quick reply. I ordered it that day and it arrived as planned in very secure packaging. Would definitely buy again from here. I can’t easily buy this product elsewhere so was pleased to be able to get it.
23 mei 2023
Awful but my fault entirely
My fault entirely. I thought I might find something that tastes a whole lot better than the stuff I bought. It really is an acquired taste. Undrinkable, for me.
8 mei 2023
Review zonder uitnodiging
Excellent service
Excellent service
I have never used this company before and I had a little query. Tom was so helpful and answered all my questions. He even went the extra mile of upgrading my order to ensure I received my package in good time, did I mention this was at no extra cost! Excellent communication throughout.
The Rum, Coconut flavour, G&T, Mojiito etc were all a hit. I blinked and they were all gone!
2 mei 2023
Great value and fantastic drinks
1 mei 2023
Order not yet received
I am giving 1 star as I haven't even received my order yet. Can't believe it takes so long to put 5 small cans in a box and post.
30 april 2023
Antwoord van The Alcohol Free Co Ltd
thank you for the review, as you can see from your tracking that was emailed to you we dispatched the item a week ago, im not sure what the hold up was there end, i expect it was something to do with the two bank holidays and extra volume going through the network with less working days, but i can see its scheduled to be with you tomorrow between 11:09am - 3:09pm - if you need another copy of the tracking link sending over please let me know.
Great Customer Service
Initial despatch was prompt however couriers damaged the the box in transit & returned it to sender without notifying me. When contacted Alcohol Free as package had not turned up, they traced it identified the problem & sent replacement by next day delivery so that it arrived in time even though that was Coronation Saturday. It was with me by 10.30am. That is excellent customer service. Thank you
5 mei 2023
Good range of products
Good range of products, easy website.
Good experience, delivery was a little slow. My purchase was 2 boxes. One arrived really quickly the other sat in the delivery depot for a few days more.
26 maart 2023
The go to place for alcohol free drinks
This place is full off alcohol free drinks with a great selection and good prices
28 maart 2023
Great company
Great company. Good range of items, quick delivery, excellent customer service.
26 maart 2023
Pimento - my favourite treat. …
I really like Pimento dry ginger with the chilli kick to it. I've just received my fourth box and I ould recommend this drink to anyone.
26 maart 2023
Company great. Whiskey terrible!
The company supplying the product were great. But the alcohol free ‘whiskey’ I bought was possibly the most disguised thing I’ve ever tasted. A cross between a flat dandelion and burdock meets, oh I don’t know, something truly awful 😬
29 maart 2023
Review zonder uitnodiging
Very satisfied
Easy to use website, quick to reply to queries. Packaged well and informative about delivery. Will use again.
22 maart 2023
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.