I regularly buy both white and red wine from Laithwaites. When I want to order, I always call my wine guide; Angie Thomas. She is really friendly, knowledgeable and can often provide special discoun... Toon meer
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Lees wat reviewers zeggen
Laithwaites is a great company to deal with and what makes them great is Lauren Elliott, Senior Personal Wine Guide, who is always on hand to let us know about wines we might enjoy, she understands ou... Toon meer
Mark Hampton is an excellent agent for Laithwaites. He contacts me as required, never pesters and takes a break from contact when asked. However, he has an excellent way of knowing exactly what I like... Toon meer
Great service from my advisor Sam Jeans over many years. Sam explains all offers in detail but no 'heavy' selling' and concentrates on the wines that he knows I will like with heads up on deals. Laith... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
At Laithwaites, wine isn’t just what we do – it’s who we are. For over 50 years, we’ve been a family-run wine merchant, partnering with like-minded, family-owned wineries across the globe. We’re winemakers ourselves too, with our own cellars in Australia, France and the UK – where we craft award-winning English Sparkling Wine. Every year, we taste over 40,000 wines and pick just the top 800 or so to share with our customers. We were early champions of now-iconic styles like Marlborough Sauvignon and rich southern Italian reds, always on the lookout for what’s next. Add to that our legendary service, no-quibble guarantee, and 300,000 happy customers – and you’ve every reason to give Laithwaites a try.
100% guarantee
If you aren't happy with a bottle, don't pay for it
We confidently guarantee every bottle we sell: if a wine fails to satisfy, for whatever reason, we'll arrange to collect it and refund you or replace the wine. We understand it can be tricky to order wine just by a description; which is why we have our 100% guarantee. If you aren't happy with a bottle don't pay for it, just contact us to let us know.
Contactgegevens
Verenigd Koninkrijk
- 03330148198
- customerservice@laithwaites.co.uk
- www.laithwaites.co.uk
4,7
Uitstekend
114K reviews
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Matthew Armitage went out of his way to…
Matthew Armitage went out of his way to help with my order and sort out a convenient delivery time.
20 mei 2026
Review zonder uitnodiging
I have been a customer of Laithwaites…
I have been a customer of Laithwaites for many years and have had quite superb service from them. This is due to the personal wine adviser ,James Town, with whom I deal at all times. James has a commanding knowledge of wine and as he became familiar with my tastes is now invaluable in helping me extend my knowledge and range of wines to enjoy. It is always a pleasure to hear from him and I have no hesitation in recommending James and.Laithwaites to anyone who enjoys their wine.
20 mei 2026
Review zonder uitnodiging
Very knowledgeable and excellent customer service.
Very knowledgeable and attentive and will always try to find the best wines available to suit our tastes and our budget.
20 mei 2026
Review zonder uitnodiging
Black Stump Rose
I I phoned your office as I wished to purchase a wine I had previously ordered and couldn't locate it on your website. Anna couldn't find it either. I tried searching again, dropping the name "Hardy's" and found what I was looking for, ordered it and it was delivered promptly. No idea why that happened but I tried the wine and it was as before. Black Stump Rose.
16 mei 2026
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Not next day with Yodel
Wine excellent as always, unfortunately arrived 3 days late after paying for next day delivery I’ve had previous negative experience with Yodel as they have tended to leave the wine on the doorstep saying it’s a safe place, Laithwaites customer service informed me I should have informed them about previous issues..
16 mei 2026
Antwoord van Laithwaites
Hi Mr Bryden,
I really appreciate your feedback regarding the delivery delay and your past experiences. I'm a truly sorry to hear about the issues with your recent order and the previous delivery concerns.
I've now raised this issue with the courier to have this fed back to the relevant department to avoid any further problems in the future.
Please do let our customer service team know if there are any other issues.
Kind Regards
Chris
Wonderful service, advice and delivery from Llaithwaites
I have purchased wines from Laithwaites for quite some long time. I have always the service excellent and the goods I have purchased delightful.
I am not a great expert and have been glad of the guidance and advice from Phil Heimann, who always points me in the right direction. I and my friends have always enjoyed my purchases thanks to Phil.
The Service and speed of delivery have always been excellent from order to delivery. Many thanks and keep up the good work.
12 mei 2026
The wines
The wines, the deliveries,your literature and finally your experts in particular Joe Harding.
12 mei 2026
Thoroughly recommend…
Have been with the company for several years now and the quality of service and selection of wines has always been excellent. Would thoroughly recommend.
11 mei 2026
My experience was not great. It was NORMAL
My experience was not great, it was delivered within 3 working days also within the times stated by the delivery company. In my opinion that is NORMAL
11 mei 2026
Great service and value from Laithwaites
Great service from my advisor Sam Jeans over many years. Sam explains all offers in detail but no 'heavy' selling' and concentrates on the wines that he knows I will like with heads up on deals. Laithwaites delivery service is exceptionally reliable and the wines never fail to please. Despite prices going up at all retail outlets, Laithwaites remains great value and quality for price.
20 mei 2026
Review zonder uitnodiging
George Earley gives geat service
George Earley has been my wine advisor for about eight years and has constantly given great service.
George knows my favourite wines which I buy on a regular basis and also suggests others which maybe suitable for my taste
20 mei 2026
Review zonder uitnodiging
The wines we get are the best on the…
The wines we get are the best on the market and the prices are great
20 mei 2026
Review zonder uitnodiging
Sam is a star
Sam is a star. I could not ask for a better service.
4 mei 2026
Review zonder uitnodiging
As usual good wines
As usual good wines. Problem was with delivery. Once again left on doorstop, no attempt to ring the bell.
15 mei 2026
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