As usual, cracking wines delivered at reasonable prices. No worries if one doesn’t hit the mark (although haven’t found any yet) you can return without any fuss. Delivery is fast and reliable. If t... Toon meer
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Lees wat reviewers zeggen
Would have given normal 5 stars but didn't because of misleading delivery info. You told me it had been delivered, spent a fruitless time checking with neighbours and searching around the property... Toon meer
The wine is reliably good and reliably delivered. Even when, during the biggest dowpour of the year, the box got wet and disintegrated and three bottles were smashed, the kind people at Laithwaites ag... Toon meer
I have been a customer for many years enjoying in particular your excellent Portuguese wines. The Troila is our favourite for all occasions. I have always been impressed by your customer service. I... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
At Laithwaites, wine isn’t just what we do – it’s who we are. For over 50 years, we’ve been a family-run wine merchant, partnering with like-minded, family-owned wineries across the globe. We’re winemakers ourselves too, with our own cellars in Australia, France and the UK – where we craft award-winning English Sparkling Wine. Every year, we taste over 40,000 wines and pick just the top 800 or so to share with our customers. We were early champions of now-iconic styles like Marlborough Sauvignon and rich southern Italian reds, always on the lookout for what’s next. Add to that our legendary service, no-quibble guarantee, and 300,000 happy customers – and you’ve every reason to give Laithwaites a try.
100% guarantee
If you aren't happy with a bottle, don't pay for it
We confidently guarantee every bottle we sell: if a wine fails to satisfy, for whatever reason, we'll arrange to collect it and refund you or replace the wine. We understand it can be tricky to order wine just by a description; which is why we have our 100% guarantee. If you aren't happy with a bottle don't pay for it, just contact us to let us know.
Contactgegevens
Verenigd Koninkrijk
- 03330148198
- customerservice@laithwaites.co.uk
- www.laithwaites.co.uk
4,7
Uitstekend
116K reviews
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They deliver on every level, a 1st rate company
Been a customer for many years and have consistently had great wine.
Easy to change a subscription order and to order extra.
Once, a regular/ subscription box was delivered which I didn't want and there was no problem arranging for it to be returned.
Laithwaites are a 1st class company in my opinion.
15 juni 2026
i’ve been a member of Laithwaites Wine…
i’ve been a member of Laithwaites Wine Club for quite a while now . The staff are friendly and courteous , the wine is excellent and the price is sensible . A good reliable company to deal with .
19 augustus 2026
Keep me informed of offers
Keep me informed of offers. Easy to deal with and excellent delivery service. All good
14 augustus 2026
I had ordered a variety of wines and…
I had ordered a variety of wines and unusually two of them were not to our taste.
On contacting Laithwaites matter was dealt with very promptly and to our complete satisfaction.
We can ask for no more, and we will happily continue to order from them
15 augustus 2026
Great Wines
Easy to order. Delivery was slightly delayed but was kept advised. Red wines ordered were Cabalie and Black Stump which are excellent and the offer was good value for money with free delivery.
19 augustus 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Wine is find but poor delivery.
Wine is find but poor delivery.
Driver ignored instructions to leave behind bins, porch door left unlocked but wine was left on open display directly outside the porch door and I had to contact a neighbour to retrieve it before it could be stolen by anyone passing by.
19 augustus 2026
Antwoord van Laithwaites
I am really sorry for the issues with your recent delivery and we have raised a formal complaint with the carriers to ensure it's fed back to the driver. As a further apology from us, please check your emails shortly as we have sent you something which we hope you can use next time. Thanks, Vicki
Excellent quality wines with excellent…
Excellent quality wines with excellent service, Great to see delivery now not with Yodel, great communication from in-post.
19 augustus 2026
Good company and good wine and my wine…
Good company and good wine and my wine gentleman is very good his work is excellent thank you kai
13 augustus 2026
Continue to provide great service!
As usual, cracking wines delivered at reasonable prices. No worries if one doesn’t hit the mark (although haven’t found any yet) you can return without any fuss. Delivery is fast and reliable.
If there had been problems I probably would have stopped using Laithwaites years ago.
Great service, great wines, fair prices, and last delivery was no exception!
15 augustus 2026
Wines excellent
Wines excellent, service good. The only issue is they use awful delivery agents
19 augustus 2026
Excellent service
Great selection, friendly & helpful staff, excellent delivery service, hence 5 *!
19 augustus 2026
Arrived during time slot
19 augustus 2026
Building a relationship with my advisor.
15 augustus 2026
The 2 bottles I have tried are really…
The 2 bottles I have tried are really good.
Frappato Terre .
Von Reben Reisling
15 augustus 2026
A new advisor has reinvigorated my interest
A new advisor - Stuart Burbridge has revitalised my interest in Laithwaites. He known what I like. He doesn't 'pester' me. It feels as if he's on my side!
Since he's been on board I've tried a lot of different wines and generally bought what he reccomends for me. He responds immediately to my enquiries.
15 augustus 2026
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