TheaterSeat.com Reviews 

Anna was awesome. I was nervous about paying so much without being able to physically sit in these chairs but she talked me off the ledge and I'm really happy with my purchase. Very easy to work with and happy with the way everything turned out.

Clara was the friendliest, most courteous and helpful sales rep I have dealt with in a long time. Her product knowledge is exemplary. She went above and beyond to get me the item I requested, and because of her tenacity, I will receive the sofa I ordered much faster than I expected. I will recommend her to anyone I know looking for a similar product. She definitely earned a 5 star review.

Love our seats. Ben did a great job helping us find exactly what we wanted. Wouldn't change a thing, great product, great service.

Stopped in the Cibolo, TX location and Ben was very helpful with finding several chair options. Called back a week later and placed order. Chair was very comfortable. Can't wait for it to arrive and install

Anna is an asset to your company. She was professional, helpful, and never pressured me into anything. I had many questions due to the fact that I am buying something without trying it out. I hope the product is as good as your service. I was leaning to not purchasing the insurance, but when she explained if I have a mechanical failure or rip or stain, etc., it would be covered for 5 years. It made sense to add the insurance after hearing that. If everything works out, I may buy another one. Thanks Anna!

I bought a Seatcraft Anthem Loveseat from TheaterSeat.com, and Anna was helping me the whole process. She sat the sofas I was interested in for me, and gave me her honest opinion. She was very very helpful, kind, informative and professional. I got my loveseat today, and I love everything. I would love to buy another one here in the future. Thank you Anna. You are the best!

I had the privilege of working with Clara to order our theater chairs this week, and she made the process extremely easy. She was easily accessible and responded very quickly to any questions.

What stoood out to me about the customer service I received from Clara was her ability to determine my needs and provide me with customized solutions that made me very satisfied.

I would definitely buy from TheaterSeat.com again, and I will be asking to speak with Clara directly.

Went to the Cibolo, TX showroom and Alec was such a pleasure to work with! He was knowledgeable and after a few questions, knew exactly what I was looking for. Still finalizing which seats to go with, but definitely purchasing from TheaterSeat due to the exceptional customer support provided by Alec!

Great service by Alec, fully explained various theatre seats in detail and helped me with my choice of theatre seats I purchased. Very professional and friendly.

I am fortunate enough to live relatively near the Texas showroom and spent 3 wonderful hours trying all of the various models in person. Alec was knowledgable about all of their seating and was able to steer me in the right direction when it came time to finally choose. I purchased six chairs for my new theater room and couldn't be happier. Thank you so much.

Customer service is amazing. Anna Hernandez demonstrated patience with questions, thorough product knowledge, courteous and professional.

Anna. Was superb, out of what I wanted but she sent email with other options. Spoke very clear for me. Spoke slow enough,, at my age sometimes that is the most important thing. Anna, thank you for your patience

Anna from Theaterseat.com was awesome! She knew exactly how to help me and was very pleasant to work with! Highly recommend this company for theater seating purchases!!

Anna R. did a great job helping me out as a first time buyer. She was very clear, understood what I was asking, and repeated every aspect of my order to ensure it was correct. Great customer service.

Great experience from start to finish. Alec A. took the time to show us the various options that fit our budget. When I picked up the chairs, the warehouse operators were courteous and helpful. Small worn area in the leather when the seats arrived from a metal bracket that rubbed during shipping. John J. put in an order to ship out a new back within hours of sending them a picture. Highly recommend this company.

It was a pleasant buying experience at theaterseat.com. After being on the phone with a few different companies, I finally called theaterseat.com and spoke with Anna Hernandez. She was able to answer all my questions and completed the order. I can't wait for the theater seats to arrive.

Kudos to Clara Hinojosa for her excellent service in assisting me in purchasing theater seats for my entertainment room. I'm awaiting the arrival of my seats to complete my entertainment center. I look forward to years of watching movies, sports , comedy and world events in these new seats. Thank you for this excellent product.
Leonard Johnson

Summary: We purchased 5 seats from Theaterseat.com in 2015. We had an awful experience with the quality of the product and Customer Service. I am not one to write poor reviews (I'd much rather sing the praises of great products/services) but our experience was so awful...

Shortly after posting my review Lynn Meza, a new Customer Service Manager at Theaterseat.com, replied to the post. She invited me to contact her regarding our experience. I called her today, and we had a very good conversation. The Theaterseat.com we dealt with no longer exists. The company was sold to another but has retained the name. She assured me that no customer would ever experience what we did, and that's GREAT!

I'll leave this post up for a little while so that anyone that read my previous (very poor) review may see that it is no longer relevant...Then I'll delete it. I truly wish all the best for the 'new and improved' Theaterseat.com...And a 'Thank You' to Lynn for caring enough to read and respond to my review (on a SUNDAY!)

I dealt with Anna Hernandez it the purchase of my theater seating. She was very helpful in the selection of our chairs. I would definitely deal with her again. A credit to your company. If she didn't know the answer she found out for us. Good job!!

This is the best company, 4seating. The product is very high quality, the staff is friendly and helpfull, the delivery is excellent. I used the white glove service and they were on time and professional. Special thanks goes out to Richard for his hard work and helpfulness. We are very pleased with 4seating.
Thank you so much,
Dave and Nancy