TheaterSeat.com Reviews 

Anna Hernandez was very helpful and friendly.

Quick, comfortable and quality! Great customer service, very knowledgeable, & we love our chairs. Shipping was a cinch with their white glove service & were delivered sooner than anticipated. Definitely recommend if you are looking for quality seats with great customer service & support. Thanks Alec!

Good customer service - Clara Hinojosa was helpful in working out the logistics of an order I wanted to place but needed to delay for a few weeks. She was also helpful in ensuring that I received the appropriate sales discounts.

Anna Hernandez
Seating Specialist

Made my night. She was awesome and very knowledgeable. I was so uncertain what I wanted to purchase, but she explained everything to me and she was VERY PATIENT WITH ME... she was off the chart with her customer service. The chairs that I ordered is for our family room. Once our rec room is completed I will definetly place another order to complete our movie theatre room. My order then will be at least 12 chairs/ 3 rows of 4 chairs. Thank you. I love your company.
Anna, you are amazing
Thanks again
Wanda Newton

I love my chairs and the customer service when I spoke with Anna. The lighted cup holders were backordered which wasn't a problem, but the estimated date in stock changed a couple times and I still don't have them. However, Anna reassured me today that they are now in stock and on their way! I have had the Genesis seats since February and so far so good! The leather is exceptional and they were easy to put together. Would definitely order from again!

Awesome pricing and knowledgeable staff!! Anna took good care of my questions and placing my order!! Highly recommend!!

The team at TheaterSeat.com are top rated.
They answered all of my questions and concerns about my seating selection with confidence and accuracy.
Alex and Richard were very pleasant to work with.
They were not only knowledgeable about the product but also kind,courteous, and professional.
I will defiantly buy from them again.

Thank you Alec for your assistance. Excellent service, great options, and very knowledgeable!

This was the funest part of the new home. It shipped as told which we ordered way early thinking we would get much later then told so we had to store. Now it's in place it's the wow factor of a home full of surprises. Great service and great quality thanks.

I literally never sit down and actually write reviews - lazy I guess, which is apropos. However I called Alex to ask some questions about my order, which I made online - he helped me understand what I'd ordered, applied discounts that I didn't know about, and walked me through exactly how the chair worked, would be delivered, how the warranty worked, what to expect - and on top of that let me forward him my online order so he could process it FASTER than before. So in the end I got a way better experience than expected, money off, and my chairs will be here faster (and they're better than I expected too).

Alex genuinely cared and walked me through everything thoughtfully. A+

Clarissa made my experience with 4seating very pleasurable. I felt Clarissa was
attentive to our concern when we received notification that our original order was not available until May. Clarissa was professional, she offered help with choosing in stock merchandise according to the color and specifications of our choice. She made the exchange process an easy transaction. Thanks to Clarissa we are enjoying our theater room presently.

I had an excellent experience with the customer support of 4Seating.com. One of the delivered seats was broken. After contacting John Jasso of support, he arranged for a new one to be delivered in a few days. He was very responsive; a quality that is sometimes lacking in the world of web retail.

Dario showed excellent customer service and did not pressure us into buying the seats. He was very knowledgeable and gave us a great deal on our theater seats. Dario is the man!!

Received my Seatcraft Sonoma seats and had a couple of questions. John was able to answer them immediately and quickly forwarded both a document to help my remaining installation issue and placed a package in the mail with the necessary items. I received a shipping confirmation almost immediately. Great service! Thanks.

This company, specifically John Jasso, has been excellent to work with! The level of support and turnaround to my requests between the time I ordered my theater seating through a few small warranty fixes required, I've received nothing but prompt and world class service!

I really appreciate how Alec provided such great customer service! He made this experience a good one.

Alec was so amazing and helpful!! Made this experience great for me and my friends. I highly recommend any of my friends or family for this.

Thank you Alec for being so helpful! I appreciate the options you provided and your patience.

Anna helped us over the phone with all of our questions. We haven't received our chairs yet but we were so impressed by the customer services we received, I'm sure they will be awesome!

Anna Hernandez was wonderful, she was very patient with me while I decided what I wanted, and gave me many options to choose from. I thought I knew what I wanted when I called, but after talking to her I ended up buying a more expensive piece that I am sure I will be more happy with. Great asset for your company. THANKS ANNA>