Thecakedaddy Ltd Reviews 

190
•
TrustScore 4 uit 5

4,0

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Absolutely amazing Minecraft birthday cake! Delivered perfectly on time and looked even better than expected! Excellent service and quality. Highly recommend and will definitely order again! 🎂💚

Beoordeeld met 5 van de 5 sterren

Ordered a custom Roblox cake for my son Tristan’s 6th birthday and The Cake Daddy absolutely smashed it. The design was exactly what he’d pictured – bright colours, crisp details, even little ed... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Second time, returning customers to this company for our special day. The cake was spectacular- better than the inspiringly amazing cake we'd seen on TikTok when we were looking for ideas. We had chec... Toon meer

Beoordeeld met 1 van de 5 sterren

DO NOT ORDER from cake daddy - placed an order on 8th June for my sons 13th birthday to be delivered on 16th June - did not arrive. Tried ringing numerous times end up speaking to someone in a call c... Toon meer

Bedrijfsgegevens

  1. Bakkerij

Geschreven door het bedrijf

Freshly baked customised cakes. We offer Free next day delivery if order is placed before 1pm.


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

190 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 26% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,0

Alle reviews

(190)

65 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

My son loves it i would be ordering …

My son loves it i would be ordering again it came on time its was gd i liked the cake

27 juni 2025
Review zonder uitnodiging
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Antwoord van Thecakedaddy Ltd

Thank you for your feedback. We are more than delighted to hear about your experience with us. Looking forward to serving you soon!

Beoordeeld met 5 van de 5 sterren

Great company and delicious cake!

We ordered a Fortnite cake for my son — it arrived on time, securely packaged with ice packs (which was brilliant given the heat). It looked fantastic and tasted even better! Highly recommended - Thank you

14 juni 2025
Review zonder uitnodiging
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Antwoord van Thecakedaddy Ltd

Thank you for your kind words and for taking the time to share your experience! We’re thrilled to hear that you had a positive experience with us — your feedback truly means a lot.

Beoordeeld met 5 van de 5 sterren

Arrived beautifully

Arrived beautifully, arrived when it was supposed to. Will use these guys again - thank you.

13 juni 2025
Review zonder uitnodiging
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Antwoord van Thecakedaddy Ltd

Thank you for your kind words and for taking the time to share your experience! We’re thrilled to hear that you had a positive experience with us — your feedback truly means a lot.

Beoordeeld met 1 van de 5 sterren

First and last time using this company

Ordered a Spider-Man cake for my son’s 5th birthday, was meant to have his name on it, arrived on Friday 23rd May and is nothing what was pictured on their site. Piping work for the webbing was fallen off, his name was completely missing all that was stuck on was an M not even a case of the letters falling off as they weren’t in the box. The cake itself was very dry when we cut into it and ate it the next day. Was offered a 10% refund on the 23rd May and then 20% refund on the 29th May still yet to see any money back, even though was told it would take 3 working days to process. Definitely wouldn’t recommend, was my first and last time using this company.

23 mei 2025
Review zonder uitnodiging
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Antwoord van Thecakedaddy Ltd

Hi Kayleigh,

We’re very sorry to hear about your recent experience and truly regret the disappointment caused with your son’s birthday cake. This is not the standard we strive to deliver, and we sincerely apologise for the missing name, the piping issue, and the overall quality falling short.

We also apologise for the delay in processing your refund. Please rest assured the refund has now been completed, and we appreciate your patience.

Your feedback has been taken seriously and shared with our team to prevent such issues in the future. We’re genuinely sorry we didn’t meet your expectations on this special occasion.

Beoordeeld met 5 van de 5 sterren

Very good

I did feel a bit apprehensive as the order process seemed a bit impersonal. I sent a photograph of the cake I wanted and paid as directed. The communication was via what’s app. However, on the day /time agreed my cake arrived and it was perfect! Every detail was as per the picture ( a Victoria Secret cake). It was for my Grandaughters birthday. It was a huge success!thank you Cake Daddy. You did a great job!

24 mei 2025
Review zonder uitnodiging
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Antwoord van Thecakedaddy Ltd

Thank you for your kind words and for taking the time to share your experience! We’re thrilled to hear that you had a positive experience with us — your feedback truly means a lot.

Beoordeeld met 5 van de 5 sterren

Thankyou for an amazing cake.

Needed a last minute cake for my daughter's 6th birthday and was very apprehensive about ordering from an online bakery but the cake arrived in fabulous condition. It was packaged very well (too well in fact - it took me ages to open the box 🤣) and actually looked like the online photo. There was more than enough to go around (almost 30 children) with plenty of leftovers. It tasted as good as it looked too. Thank you ☺️

14 mei 2025
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Antwoord van Thecakedaddy Ltd

Thank you for your kind words and for taking the time to share your experience! We’re thrilled to hear that you had a positive experience with us — your feedback truly means a lot.

Beoordeeld met 5 van de 5 sterren

Excellent all around

Excellent all around. Fast delivery, packaged perfectly, really well protected. Cake looks amazing, brilliant

17 mei 2025
Review zonder uitnodiging
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Antwoord van Thecakedaddy Ltd

Thank you for your feedback. We are more than delighted to hear about your experience with us. Looking forward to serving you soon!

Beoordeeld met 4 van de 5 sterren

Had to call up a couple times regarding…

Had to call up a couple times regarding delivery asked for it to be delivered to my workplace but had still not arrived at the end of the day… sent specific info regarding delivery had no response from my emails pre- delivery to check they had received info. The cake was nice, although when I got it the macaroons on the doir cake looked disheveled , one had fallen out of its position and a small piece had broken off the other..!! Overall the cake did look nice but should have at £100 plus delivery for the smallest one

14 mei 2025
Beoordeeld met 5 van de 5 sterren

Excellent

I must say excellent in all ways very helpful
Design and Art Work excellent
Whatever i asked for was done
No problem for anything asked for i would definitely recommend
Carry on with the good work good luck
Georgina

15 mei 2025
Review zonder uitnodiging
Logo Thecakedaddy Ltd

Antwoord van Thecakedaddy Ltd

Thank you for your feedback. We are more than delighted to hear about your experience with us. Looking forward to serving you soon!

Beoordeeld met 1 van de 5 sterren

Dry, cracked and broken.

For starters the design wasn't as advised it was similar so this wasn't a major issue. The drips on the cake were very short and 2 drips had cracks through them. The edible decorations were loose in the box and broken off the sticks provided also the cake sponge itself was extremely dry. I'm sure this cake would have been amazing if fresh.
I was very embarrassed to have a party guest parent tell me to report this to the supplier.

2 mei 2025
Logo Thecakedaddy Ltd

Antwoord van Thecakedaddy Ltd

We sincerely apologize for the inconvenience you experienced with our delivery service. Your feedback is invaluable to us and we deeply regret that we did not meet your expectations in this instance.

Upon learning of the issue, we promptly reached out to offer a resolution aimed at addressing your concerns. However, we understand that you chose not to accept our proposed solution.

We respect your decision and appreciate you bringing this matter to our attention. While we strive to resolve all customer issues amicably, we acknowledge that this situation could have been handled more effectively.

Your experience highlights areas where we can improve, and we are committed to learning from this to better serve our customers in the future.


If you have any further concerns or would like to discuss this matter in more detail, please do not hesitate to contact us at info@thecakedaddy.com

Beoordeeld met 5 van de 5 sterren

Loved these birthday biscuits!

Thank you to the Cake Daddy for a great service and lovely product.

26 april 2025
Logo Thecakedaddy Ltd

Antwoord van Thecakedaddy Ltd

Thank you for your feedback. Looking forward to serving you soon!

Beoordeeld met 1 van de 5 sterren

DO NOT RECOMMEND

Absolutely appalling experience with this company. Ordered a cake for my son's 8th birthday, which looked great when it arrived - perfect presentation. However, when we cut into it, the texture was a complete disaster - mushy and completely inedible. The cake was not fit for consumption and we couldn't even bear to try a slice. To make matters worse, the customer service team was incredibly difficult to deal with. We had to contact them multiple times before they finally agreed to issue a refund. The whole process was frustrating and felt like a hassle. Considering the cake's appearance was fine when it arrived, we had high hopes, but the quality was severely lacking. Wouldn't recommend this company to anyone.

4 april 2025
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Antwoord van Thecakedaddy Ltd

We’re very sorry to hear about your experience and sincerely apologize that the cake did not meet expectations on such an important day. While we’re glad to know the presentation was as requested, we deeply regret that the texture and overall quality were disappointing.

We also want to clarify that a full refund was issued within two days of receiving your email in April. We understand how frustrating this situation must have been and appreciate your patience while it was resolved.

Your feedback has been taken seriously and is helping us make improvements. Thank you for bringing this to our attention.

Beoordeeld met 5 van de 5 sterren

Best service everr…

Amazing service i completely forgot to order my sons cake got in touch with The cake daddy and within 12 hours i had the cake of our dreams. My son was absolutely thrilled and it was soft and delicious on the inside. Recommending these guys to friends and family please try them

1 mei 2025
Review zonder uitnodiging
Logo Thecakedaddy Ltd

Antwoord van Thecakedaddy Ltd

Thank you for your feedback. We are more than delighted to hear about your experience with us. Looking forward to serving you soon!

Beoordeeld met 2 van de 5 sterren

Cake was damaged on arrival

Cake was damaged on arrival, emailed company regarding my disappointment but got no reply at all. Disappointed and won't be using this company again.

26 april 2025
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Antwoord van Thecakedaddy Ltd

We're very sorry to hear about your experience, unfortunately the cake bumped during transit—this is not the service we strive for. As a token of our apology, we’ve issued you a refund. We appreciate your feedback and will use it to improve.

Beoordeeld met 5 van de 5 sterren

Exceptional product and services.

The Cake Daddy provided a wedding cake on my son's wedding that exceeded expectations; both the tasting and the final product were exceptional. It was the best wedding cake I have ever experienced - way beyond what I hoped for. I highly recommend their product and services.
Thanks to "The Cake Daddy Ltd"👌

12 april 2025
Review zonder uitnodiging
Logo Thecakedaddy Ltd

Antwoord van Thecakedaddy Ltd

Thank you for your feedback. We are more than delighted to hear about your experience with us. Looking forward to serving you soon!

Beoordeeld met 5 van de 5 sterren

Baby shower cake .. delicious

The cake was delicious and served the desired number of people..
packaging and delivery spot on thank you will definitely use again

4 april 2025
Logo Thecakedaddy Ltd

Antwoord van Thecakedaddy Ltd

Thank you for your feedback. We are more than delighted to hear about your experience with us. Looking forward to serving you soon!

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