Watsons Pantry Reviews 136

Really digusted at the service i recieved did not recieve my order of over 15 pound said left it at 7 in morning then 3 in the morning told me that i recieved it the 24th may when still only the 14th may asked for a refund still not recived it so please listen to this do not use them or you will be disapointed

Have no complaints whatsoever. The milk and eggs are always fresh, left exactly where I’ve asked them to be. Great service.

No milk delivered twice in a row, not even a substitute left, said would look into it, but never got back to me. Asked them to close my account, absolutely no response after two weeks. Never using them again

Great, always delivered on time, good quality products. Saves me forgetting to get milk twice a week!

I had high hopes but upon first delivery they missed out my milk, which was the main thing I wanted to use their services for. The process to report it was a headache in itself, they refunded me but then offered to send a free sample so I could taste it. Sounded fair enough and I still want a milk (and other bits) subscription so was looking forward to them rectifying the mistake but on the day they just sent an email they were unable to send it. ABSOLUTE JOKE OF A COMPANY. I will be going back to my local farm even though more expensive, I may actually get what I ordered.

Easy to order and amend delivered when expected reasonable prices.

Always delivered on time, no hassle.

Milk delivered early always there when I get up at 6.30. No issues with service or milk quality. No boaver either so all good for me. 👍

You can tell how good a company is when they act accordingly to rectify mistakes. The driver delivered my order to the wrong address, I highlighted the issue and the customer service team via messenger and email were on it and sorted the issue. I got my order albeit 2 days late and an apology voucher and email. So all good. After the initial teething problems Watsons Pantry came good hence the 4 stars.

So nice to have fresh milk delivered to our door, no more running out if milk at the last minute.

This is the milk from cows isn't artificial,

I’ve been using Watsons Pantry for about 3 months and I love having fresh milk and eggs delivered to my door. I never run out of milk any more! Good quality products too. Always arrives on the correct day and they even brought the delivery forward to Good Friday so I wouldn’t miss out on my Easter Monday delivery. Would highly recommend!

Milk and more under a different guise. Watsons Pantry is without doubt a complete scam. A company that does not deliver on its promise. So pleased i found out sooner rather than later and only got scammed for a relatively small sum of money. Does not answer messages on socials. Beware !

Professional, true to their word with the delivery of service. Juices are very tasty to the last drop. Would love for your company to restart distribution of bottled juice.

Consistent delivery great product no issues to report. Just thank you.

Fantastic service! I can’t believe the prices, everything is so affordable, and it’s all delivered for free. I couldn’t recommend this enough, it’s saved me so much time in the mornings and the product quality is great too. The milkman is fantastic as well. Super happy with everything!

Because they do not reply to emails to the customer service email address they provide. I thought I would leave a review here based on my first order. This is the email I sent- so you can see my problem. I will not be ordering from them again.

I was shocked to be given OATLY as a substitute this morning on my first order - rather than the fresh OATO milk I had ordered.
It kind of defeats the point in ordering this, I was told it was family run when I signed up at the door, but the transaction has also come out as Milk&More.
The Milk itself is not Watsons Pantry but Freshway?
I did not agree to substitutions and if I wanted OATLY milk I can just buy it in bulk, After all its long life milk.

I find the taste of milk very good. We receive our supply of milk and eggs regularly, and in a way that it is secured from the thieves.

Easy to order, easy to skip, easy to cancel. Good options to choose from and the menu keeps growing.

Worth ordering. Delivered regularly without extra charges