I have contacted TCN regarding A. not being able to see my card, gifted to my, my daughter was able to fix it, she had the wrong phone number (I never heard from them anyway and this was in February)... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Excellent Service Every Time! I’ve used TCN so many times and it has never disappointed. The delivery is always super fast, I usually receive my gift cards within just a couple of minutes! It’s c... Toon meer
Bedrijf heeft geantwoord
Great gift idea and the whole process was simple. Not sure why they review the purchase before you recieve the digital card, as I thought online purchases of digital gift cards would have processed in... Toon meer
Bedrijf heeft geantwoord
I’m happy using this service to send gift money to my loved ones, it’s secure, easy, efficient & thoroughly thought out to send the message & gift. As I have most of my family living in different cou... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Based in Melbourne, Australia, The Card Network was founded with one purpose, to inspire the way people gift. We design gift cards for gifting, and we design systems to make it easier for gifts to be given. Why? Because we know it is more than a gift card. It could be a thank you, happy birthday, I love you or even a welcome to the world! Either way, it's so much more than a gift card. It is a chance to provide happiness and gratitude, and there is nothing better than that.
Contactgegevens
Australië
- thecardnetwork.com.au
3,7
Gemiddeld
420 reviews
Heeft 70% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Always issues with using these cards.
Always issues with using these cards.
3 februari 2025
Review zonder uitnodiging
Scam - Avoid
This service is a complete scam. Avoid at all costs. I have had a terrible customer service experience like many other reviews (mixed among the fake 5* Google reviews these guys obviously pay for - one of which compliments their food and menu!)
These cards do not work and any attempt to get a refund is met with "email us and we will respond" - which they don't.
Legit case for a complaint to the ACCC.
11 februari 2025
Review zonder uitnodiging
Great service and perfect for gifts!!
8 februari 2025
Review zonder uitnodiging
Antwoord van The Card Network
Hi Ellie,
Thank you for your wonderful review! We're so glad you love our services and find our gift cards to be the perfect gift solution!
We appreciate your support and look forward to helping you again soon.
Warm regards,
The Card Network
Best gift card company ever
Best gift card company ever. They are always reliable and easy to use. I can't recommend them enough.
30 januari 2025
Review zonder uitnodiging
Antwoord van The Card Network
Hi Lynette,
Thank you for your wonderful review! We're so happy to hear that you find us reliable and easy to use. Your recommendation means a lot to us, and we appreciate your support!
Best regards,
The Card Network
Easy to using ever !
28 januari 2025
Review zonder uitnodiging
Antwoord van The Card Network
Hi Muhammad,
Thank you for your review! We're so happy to hear that you found our services easy to use.
Looking forward to helping you with any future gift-giving needs!
Regards,
The Card Network
Awesome variety!
Awesome variety!
Easy to use website, also to send and receive was hassle free! Easy to redeem! All round great service!
3 februari 2025
Review zonder uitnodiging
Antwoord van The Card Network
Hi Rachel,
Thank you for your awesome review! We're so glad to hear that you had a smooth experience with our website and found everything easy to use.
We appreciate your kind words and are happy you had a great experience all around!
Best regards,
The Card Network
Could not fault The Card Network
Could not fault The Card Network. Needed to find a last minute present for a friend and work colleague, and was easy to purchase a Gift Card and have it sent to the recipient within 1-2 hours of it paid.
I DO NOT recommend finding a present last minute but I DO recommend The Card Network should you need fast reliable Gift Cards for any occasion.
4 februari 2025
Review zonder uitnodiging
Antwoord van The Card Network
Hi Andrew,
Thank you for your great review! We're so happy to hear that you had a smooth experience purchasing and sending the gift card quickly. We appreciate your recommendation and your feedback!
If there's anything we can do to earn that extra star, we’d love to hear from you!
Warm regards,
The Card Network
Excellent customer service and…
Excellent customer service and resolution management as when I had an issue with a card purchased with an error, I had been sent another card within few minutes that I was able to make payment from.specially weekends
20 september 2024
Review zonder uitnodiging
Antwoord van The Card Network
Hi there,
Thank you for your fantastic review! We're so glad to hear that our Customer Service Team was able to resolve your issue quickly and efficiently, especially over the weekend.
We truly appreciate your feedback and support!
Regards,
The Card Network
The processing of my digital visa gift…
The processing of my digital visa gift card was quick and easy. The website and application are easy to navigate & straightforward. Exchange rate was good as well.
3 februari 2025
Review zonder uitnodiging
Antwoord van The Card Network
Hi Noel,
Thank you for your great review! We're thrilled to hear that the process was quick and easy for you, and that you found our website and app straightforward to navigate.
We appreciate your feedback and look forward to helping you again soon!
Kind regards,
The Card Network
Antwoord van The Card Network
Hi Amelia,
Thank you for your review! We're so glad to hear you found the process convenient and quick. We appreciate your feedback!
Regards,
The Card Network
Positive review
Used this website over 5 times now to purchase gift cards. Always fast and never had a problem activating the gift cards. Also like that the website has Apple Pay.
17 januari 2025
Review zonder uitnodiging
Antwoord van The Card Network
Hi Amelia,
Thank you for your positive review! We're thrilled to hear that you've had a seamless experience purchasing and activating your gift cards. It's great to know you enjoy the convenience of Apple Pay too.
We truly appreciate your continued support!
Best regards,
The Card Network
Thank you for being such a great compay…
Thank you for being such a great compay to deal with.
I will always choose Visa pre paid cards from now on because these cards protect me from accessing certain gambling sites.
A lot of my pay gets sent to your company to provide a card to use instead of having money in my account.
I've noticed that prepaid Mastercard does work on Skrill which is generally used to transfer money to gambling webistes. Money gets shuffled from paysafe to Skrill then into my bank account
These are reasons why I will always use Visa card.gift cards
5 februari 2025
Review zonder uitnodiging
Antwoord van The Card Network
Hi Richard,
Thank you for your thoughtful and detailed review! We're glad to hear that our Visa gift cards are helping you manage your finances and provide an extra layer of security.
We truly appreciate your trust in us, and we're happy to be a part of your solution. If you ever need further assistance, don't hesitate to reach out!
Kind regards,
The Card Network
Very happy customer!
Every year, we hold a company-wide conference, and I remember how we used to dash around buying Visa gift cards to award our sales champions on the day of the event. A few years ago, we transitioned to TCN, which not only simplified this task, but the winners also appreciated the convenience of receiving their Visa cards and adding them directly to their Apple/Andriod Wallets. Thank you!!
26 januari 2025
Review zonder uitnodiging
Antwoord van The Card Network
Hi Michelle,
Thank you for your wonderful review! We're thrilled to hear that TCN has made your company-wide conference awards process so much easier. It's great to know that your sales champions appreciate the convenience of digital gift cards as well.
We truly appreciate your support and look forward to continuing to serve you!
Warm regards,
The Card Network
Never had a problem
Never had a problem. Quick and easy. Use for gifts or purchasing on-line, either way great results. Love ‘em and so do my workers
31 januari 2025
Review zonder uitnodiging
Antwoord van The Card Network
Hi Jon,
Thank you for your great review! We're so pleased to hear that you've had a smooth experience using our gift cards. It's fantastic to know that both you and your workers love them!
Best regards,
The Card Network
Very easy to buy and use for digital…
Very easy to buy and use for digital just add to Apple wallet
1 februari 2025
Review zonder uitnodiging
Antwoord van The Card Network
Hi Sue,
Thanks for your feedback! We're glad to hear you found the purchasing and usage process easy, especially with adding your gift card to your Apple Wallet.
Enjoy your gift card!
Regards,
The Card Network
Antwoord van The Card Network
Hi Katherine,
Thank you for your review! We're glad to hear that the process was easy and that you enjoyed being able to send the gift card to your friend.
We noticed you gave us 4 stars, and we’d love to know how we can improve to earn that extra star from you. Your feedback is always appreciated!
Best regards,
The Card Network
Service provided was exactly as…
Service provided was exactly as described. My friend was easily able yo sue the gift card
3 februari 2025
Review zonder uitnodiging
Antwoord van The Card Network
Hi David,
Thanks for your 5-star review! We're glad to hear that your gift card worked seamlessly for your friend and met your expectations.
We look forward to serving you again soon!
Best regards,
The Card Network
Very good gift card
5 februari 2025
Review zonder uitnodiging
Antwoord van The Card Network
Hi Lee,
Thank you for your review! We're delighted to hear that you’re happy with your gift card. We appreciate your support!
Warm regards,
The Card Network
Quick service and received cards as…
Quick service and received cards as soon as paid for.
5 februari 2025
Review zonder uitnodiging
Antwoord van The Card Network
Hi Rapheal,
Thank you for your review! We're glad to hear you received your gift cards quickly and had a smooth experience.
We look forward to helping you again soon!
Regards,
The Card Network
Digitally card was delivered…
Digitally card was delivered immediately & no issues. Thank you!
5 februari 2025
Review zonder uitnodiging
Antwoord van The Card Network
Hi Joe,
Thank you for your great review! We're happy to hear that your digital card was delivered promptly and everything went smoothly.
We appreciate your feedback, and it there's anything we can do to earn that extra star, please don't hesitate to let us know!
Kind regards,
The Card Network
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