cheesegeek Reviews 556

TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

My experience didn't go 100% to plan, but the customer service was the best I've ever experienced and I think that's important to acknowledge. I ordered a gift selection as a birthday present for... Toon meer

Beoordeeld met 3 van de 5 sterren

The Jimi selection was excellent as usual but I also ordered some Eastwood cheese which came up as a suggested extra. It cost £10 and was a tiny slither (a bare 100g) of soft cheese which although ni... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The cheeses were varied in nature, and delicious. A slight hiccup in the delivery - DHL lost the package (you had one job, DHL ...), but Cheesegeek were wonderful - very responsive, and they fixed th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Highly recommended, 5⭐️ all round. A return Buyer to the CheeseGeek that specialises in wonderful cheeses & first rate customer care. On this occasion, their courier, DHL badly let them down on two... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Kaaswinkel

Geschreven door het bedrijf

The Modern Cheesemonger. Hand-picked, top-notch cheese delivered free, chilled, to your door.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

556 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 5 van de 5 sterren

Advent calendar

Always excellent cheeses and accompaniments and amazing customer service. The advent calendar is out of this world!

18 december 2025
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Antwoord van cheesegeek

Hi Chris,

Out of this world is exactly what we were aiming for! 🚀🧀

We’re so glad you loved the cheeses (and the advent calendar especially). Thank you for the lovely words and for being such a great customer!

Jen
Team cheesegeek 🤓

Beoordeeld met 5 van de 5 sterren

Excellent service

Great service, prompt delivery, goods exactly as described. I'm in New Zealand and ordered a delivery for a friend in the UK and it was all handled efficiently and smoothly, with great communication throughout and delivery tracking as well. I'll be using them again, for sure.

18 december 2025
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Antwoord van cheesegeek

Hi Scott,

Thank you so much for the recommendation! We’re really glad everything went seamlessly for your UK delivery, and that your friend enjoyed it.

Thanks for trusting us from all the way over in New Zealand - we’ll be here whenever you’re ready for round two!

Jen
Team cheesegeek 🤓

Beoordeeld met 5 van de 5 sterren

Another great selection of artisan…

Another great selection of artisan cheeses delivered on time to the door ready to eat

18 december 2025
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Antwoord van cheesegeek

Hi Steve,

Thanks so much for the kind words. We're really glad to hear the December cheese selection was a hit in your household! 💛

Jen
Team cheesegeek 🤓

Beoordeeld met 5 van de 5 sterren

Excellent

Excellent - trouble-free ordering and gift received on date as requested.

18 december 2025
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Antwoord van cheesegeek

Hi Julian,

We're so glad to hear you were happy with the ordering process - thank you so much for choosing cheesegeek for your gift, and for taking the time to leave a review!

We hope to see you again ✨

Jen
Team cheesegeek 🤓

Beoordeeld met 5 van de 5 sterren

Very happy to recommend

Top class and friendly service as usual. Rapid and secure delivery (by proper courier, not Evri or Yodel) and fantastic cheese. Very happy to be a repeat customer.

16 december 2025
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Antwoord van cheesegeek

Hello,

Aww, what a wonderful review - we're over the moon you are enjoying the cheese and service! Thank you so much for your support 🫶

Jen
Team cheesegeek 🤓

Beoordeeld met 5 van de 5 sterren

Premium cheese experience

Fast delivery, excellent cheese and all round great service.

18 december 2025
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Antwoord van cheesegeek

Hi Gary,

We love to hear this! Thank you so much for sharing your 5* experience, and for choosing cheesegeek! 💛

Jen
Team cheesegeek 🤓

Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service. They were able to add a gift message to an order after it was confirmed. Thank you.

17 december 2025
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Antwoord van cheesegeek

Hi Julie,

Thanks so much for the lovely 5* review! 🙌 Your support means a lot to our little team.

Jen
Team cheesegeek 🤓

Beoordeeld met 5 van de 5 sterren

Great cheese!

Great cheese - incredibly addictive!

17 december 2025
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Antwoord van cheesegeek

Hi DW,

Thanks so much for the cheese love! 💛

We’d like to formally apologise for getting you hooked on the yellow stuff - our boxes really should come with a warning, shouldn’t they?!

We’re so glad to hear you’re enjoying the delivery and that our cheese has earned a permanent spot in your snack rotation. That’s exactly the kind of problem we like to cause 😉

Thanks again for taking the time to leave a review!

Jen
Team cheesegeek

Beoordeeld met 5 van de 5 sterren

Cheese Geek is the best!

Cheese Geek is a massive hit in our household. Amazing cheese, lovely nibbles, and we get their advent calendar every year because it’s THE best!

22 december 2025
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Antwoord van cheesegeek

Hi Suze & Balazs,

Your review has absolutely made our day - thank you so much! We’re over the moon to hear that we’ve brought some cheesy joy to your home and family. 💛

We completely get the Advent excitement (it is pretty special!), and it means so much to us that you choose to come back year after year. We’re genuinely honoured to be part of that tradition 🥹

Thanks for being part of the cheese gang!

Jen
Team cheesegeek 🤓

Beoordeeld met 5 van de 5 sterren

Message not included in the shipment

Bought cheese gifts as Christmas presents for friends. None of them received the Christmas message I included with the order, consequently they had no idea why/who from they arrived. Difficult to find/add little extras such as crackers/chutneys to the order. Only small choice of cheese gifts compared with the past. Cheeses said to be nice. No company contact telephone/email to enable a small change to order (due to mistake made actually because of opaque and clunky ordering process).

15 december 2025
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Antwoord van cheesegeek

Hi Jolanta,

Thank you for taking the time to share such detailed feedback -we’re really sorry that parts of your Christmas gift experience fell short!

We’re particularly disappointed that the gift messages didn’t arrive with the orders. We know how important that personal touch is, and we completely understand how frustrating that must have been for both you and your friends. We’ve followed this up internally and have sent you a separate email with more details and a small gesture to apologise.

We’re also sorry to hear that the ordering process as a whole didn't feel clear or smooth. Your comments are really helpful, and we’ve shared them with our team as we continue to improve the website and gifting experience.

We’re glad to hear the cheeses themselves were enjoyed, but we appreciate that the overall experience matters just as much. Thank you again for your honest feedback.

If you ever need support in the future, our team is always happy to help via email at hello@thecheesegeek.com.

Best wishes,
Jen
Team cheesegeek

Beoordeeld met 5 van de 5 sterren

Great cheese!

Great service, great delivery and great cheese!

2 december 2025
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Antwoord van cheesegeek

Hi Paul,

Aw, thank you so much for your kind review! We are so happy to hear things have been "grate" all around - it means a lot to us.

Jen
Team cheesegeek 🤓

Beoordeeld met 5 van de 5 sterren

Cheeses loved by recipients

We’ve sent two lots of cheeses to friends this year who reported back their delight at the taste and quality.

15 december 2025
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Antwoord van cheesegeek

Hi Mr Monkman,

Thanks so much for your lovely review. Knowing our cheese gifts brought your friends such joy really means a lot to us, and we're so happy they enjoyed the taste and quality.

Thanks again for choosing us to share the cheese love! 💛

Jen
Team cheesegeek 🤓

Beoordeeld met 3 van de 5 sterren

Disappointed

Although advertised as a Christmas gift, and that it would be in date for Christmas,the best BB date was 23.12.25.
Also was described as a hamper, but was not packaged as I would have thought a hamper to be. Cheeses were packed loose in a postage box, with no presentation box. Quite disappointed

15 december 2025
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Antwoord van cheesegeek

Hi Sally,

Thanks so much for taking the time to share your feedback.

We're incredibly disappointed to hear your order didn't meet your expectations - and we'd love to make things right before Christmas. I have dropped you a separate email with the details.

Thanks again for leaving a review - we're grateful for your honest feedback, and truly sorry we didn't hit the mark this time.

Jen
Team cheesegeek

Beoordeeld met 1 van de 5 sterren

Poor delivery

15 december 2025
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Antwoord van cheesegeek

Hello,

We’re very sorry that your delivery experience fell short and that you felt let down. We completely understand how frustrating the delay was, and we don’t take that lightly.

While we kept you updated and arranged a fresh replacement box to be sent free of charge as soon as possible, we know this still meant waiting longer than you should have had to. Please accept our sincere apologies - this isn’t the standard we aim for, and your feedback is truly appreciated.

Jen
Team cheesegeek

Beoordeeld met 4 van de 5 sterren

Late arrival

Well, the cheese is great, but it arrived a day late for the main party.

17 december 2025
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Antwoord van cheesegeek

Hi Richard,

Thank you so much for your kind words about the cheese - we’re really glad it was enjoyed. That said, we’re truly sorry for the disruption to your plans and that the delivery arrived a day late for your main celebration. We completely understand how disappointing that must have been, especially when you were planning to enjoy it with loved ones.

Whilst we do everything within our control to ensure cheeseboxes arrive on the selected delivery date, there are rare occasions when the courier doesn’t deliver exactly on schedule - but that doesn’t make the frustration any less, and we’re very sorry that this let you down.

Thank you for taking the time to share your feedback, and wishing you a "grate" festive season ahead!

Jen
Team cheesegeek

Beoordeeld met 5 van de 5 sterren

I recently ordered the Cheesegeek…

I recently ordered the Cheesegeek cheese advent calendar as a treat. It was pricey but well worth the money - so much delicious cheese, brilliant delivery and lots of great extras. Will definitely order again next year.

27 november 2025
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Antwoord van cheesegeek

Hi Eleanor,

Thank you so much for your review - it’s absolutely made our day! 🧀✨

We’re thrilled to hear you felt the Advent was worthy of five stars. It’s definitely a treat, so it means a lot to know you felt it was great value for money. We put a huge amount of care into sourcing the highest-quality artisan cheeses from brilliant small producers, so your kind words really do mean the world to us.

We’re so glad you enjoyed the cheeses, delivery, and all the little extras - and we can’t wait to welcome you back next year for even more festive fromage fun 🎄🧀

Thanks again for cheesing with us!

Jen
Team cheesegeek 🤓

Beoordeeld met 5 van de 5 sterren

The advent calendar was amazing

The advent calendar was amazing! Bought it for my husband but obviously got to share it!! Deliveries were perfect and the cheese was simply delicious! Can’t recommend enough for any cheese lover!

27 november 2025
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Antwoord van cheesegeek

Hi Nikki,

Thank you so much! 🧀💛

We love that it was technically for your husband but very sensibly shared 😉 We’re so pleased to hear the deliveries arrived perfectly and that you enjoyed all that delicious cheese - that’s exactly what we hope for.

Thank you for the glowing recommendation, and we hope to welcome you back again soon for more cheese-filled joy!

Jen
Team cheesegeek 🤓

Beoordeeld met 5 van de 5 sterren

2nd year of the cheese advent calendar

2nd year of the cheese advent calendar. It's awesome. Great service and product.

27 november 2025
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Antwoord van cheesegeek

Hi Alex,

Aww, thanks for the lovely review - we're chuffed to hear you chose to come back again for more cheesy December delights... and we're even happier that you felt it was an experience worth five stars! 🌟

Thanks so much again for taking the time to share your feedback. It means a lot!

Jen
Team cheesegeek 🤓

Beoordeeld met 5 van de 5 sterren

Tasting different cheeses you wouldn't normally buy

The selection of cheeses and charcuterie was epic. Really enjoyed getting to try different products that I probably wouldn't pick up if I was in a store (we're all creatures of habit right?). Packaging was solid and everything arrived in perfect condition.

8 december 2025
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Antwoord van cheesegeek

Hi Chris,

Thanks so much for such a lovely review - we’re thrilled you enjoyed the selection!

Handpicking our seasonal boxes with exactly this in mind is at the heart of what we do. We love introducing our curd nerds to incredible artisan products they might not otherwise discover, and sharing the passion, skill, and creativity of the talented producers behind them.

If it feels like a bit of a cheese adventure landing on your doorstep, then we’ve done our job. Thanks again for trusting us to shake up your usual picks - we’re so glad everything arrived safely and hit the mark!

Jen
Team cheesegeek 🤓

Beoordeeld met 5 van de 5 sterren

A great advent calendar

A great advent calendar. Good size cheeses & fabulous quality.

27 november 2025
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Antwoord van cheesegeek

Hi Angie,

So glad you loved the advent calendar! Great cheese, proper portions, and a little daily joy is exactly what we aim for - thanks for adventuring through it with us, and for your wonderful review. ✨

We hope to see you again!

Jen
Team cheesegeek 🤓

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