Thecraze Reviews 

I received the item I orderered for on 27 October 2025, today. ie 4 February 2026. The customer care is terrible. There is no phone number and there will be no reply to emails. So much so one feels the website is a scam and one has been cheated. Looks like many customers are sailing in the same boat and have not received their orders. Craze.in should be pulled down or shut for not being accountable. Whatever the issue, there should be transparency, proper communication and no inconvenience to the customer. Craze like any professional ecommerce firm should have a dedicated customer care helpline/ phone number. The glocom senior management are respected individuals (from their linkedin profiles) and this is how the company/ firm is run. It is quite appalling.

I booked an item from them on 22.12.25.
Delivery time was given between 01.01.26 and 12.01.26.
I write 3 emails to them including obe today, but never received any feedback ir reply.
I am sure that i had been scammed.
I hope that this mail will stop some people from gettinf scammed by these people.

Theifs I ordered on the 16th December still never received my order do not trust this website they sent me on email after I complained saying that I will receive my order on the 16th January and not fruther reply. Do not trust this company at all.

I think this is a scam brand....I have not yet received my orders from them after a delay of almost 2 months and they are not even responding on the customer support mail id. I need a refund urgently

This website was created by scammers. They take money and don't deliver.

Frauds at the highest order
Im launching a complaint on cyber crime

This site is a SCAM. Please don't purchase anything from here. I have not received my order, and it's now over 5 months. They have stopped responding to my email. They don't have a telephone number to reach out to.

I purchased a product from thecraze on 8 Jan 2026. No tracking code, no updates even after 5–6 days. Checked Google Shopping & Trustpilot—many users report the same. This website looks like a complete scam. Please don’t buy anything from them. 🚨

FAKE WEBSITE

Full fraud company BEWARE , they will not deliver item, then will not respond to mails either !!!

Totally Fraud company. I had ordered a square tent tarp on 25.10.2025. Till date no information..
Beware of this Fraudester...

I purchased the eagle kite on Craze.in online website
Haven't received the order since 2 months .
Cannot contact through website
It's Fake

Fraud fraud

I have not received my order( LED board A3 size), even after 6 months. After the first 2 months somebody replied to my email asking for clarification on the size of the board, A3 or A4, after which no other communication and no package received ever since. Order placed in august. Now It’s january.

Hi, I am from mumbai. I read all below review post I ordered the product. I was very scared that my money might be lost now. Have ordered fidget toy ring for my kid.

However, would like to confirm that crazy has delivered my order post 2 months. I am very happy with the quality and it's just awesome.

So yes, it's genuine site and do deliver the orders
Date : 31st dec 2025

Craze has taken money for 2 orders and have stopped responding. They have cheated me and are not even refunding the money.

I missed some points in my previous review that when i got zero update on my order, i put another item to my kart to make them belive that i would perchase more item from their website in future/other days & then got logged out from the website. After more than three weeks they contacted me via email- reminding me to buy the item which i had put in my kart, i replied via that same email & asked about my first order, update on shipping, sent pic of my order with order no. and wrote that if i get my first order delivered then i would buy another item (which was in my kart). Maybe this trick worked for me (i really dont know). Try this trick.

Totally fraud . They did not deliver my product . I am waiting from October . And now December. So many times sent messages in Gmail. Don’t have any contact no. And i was trying to message on Instagram but there also don’t have messages option . We can’t message there .