The Edinburgh Boiler Company Reviews 

2.856
•
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

Glasgow ( Edinburgh) Boiler Company are such a reliable and helpful company . Installed our 'Ideal' boiler back in 2020 ..Since then annual services have kept things running beautifully .. 'Hope' i... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I recently had a new boiler installed, and I cannot praise the engineers, Robert and Sean, enough. They were highly professional, punctual, and did a fantastic job from start to finish. They took grea... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We used EBC to install solar panels on a flat roof. This included a Duracell(Dura 16) storage battery. From initial contact / survey to installation everything was planned perfectly. On the day th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The engineer (Robert ) arrived approx. 9.20 a.m and immediately starting the task in hand I.e. replacing my old boiler and worked solidly until the job was completed, spent time highlighting the... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Gasinstallatieservice
  2. ook in
  3. Airconditioning aannemer
  4. Boiler leverancier
  5. Gasbedrijf
  6. Zonne-energie aannemer

Geschreven door het bedrijf

Diamond accredited installers with both Ideal Boilers and Worcester Bosch, as well as being WHICH Trusted Traders, we're a company you can rely on to get a new boiler, solar or heat pump installed the right way.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

3K reviews

5 sterren
4 sterren
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4,9

Alle reviews

(2.856)

348 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Exceptional Solar installation

Fantastic experience from start to finish. From meeting Rick and getting our initial quote right through to the brilliant team of installers, who fitted the whole system in one day! I would also mention the office staff who were all very helpful.
I had thought about a solar system for several years and contacted a few other installers. EBC being local as well as that "first impression" gave me confidence that they were the company to go with. Definitely the correct choice, every member of staff was professional and polite with an exceptional work ethic.
Very impressed with the whole system.

I would highly recommend the Edinburgh Boiler Company to anyone else thinking about a solar system.

1 juli 2026
Review zonder uitnodiging
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Antwoord van The Edinburgh Boiler Company

Thank you so much for your incredible review! We’re absolutely delighted to hear you had such a fantastic experience from start to finish.

It’s wonderful to know Rick made a great first impression and gave you the confidence to choose us for your solar installation. We’re also thrilled that our installation team delivered your entire system in just one day while maintaining the high standards of workmanship and professionalism we strive for. We’ll be sure to pass your kind words on to the office team too—they’ll be delighted to know their support made a difference.

As a local company, it means a great deal that you chose us after considering several installers. Your comments about our team’s professionalism, work ethic, and customer service are exactly what we aim to deliver on every project.

Thank you again for your recommendation and for placing your trust in The Edinburgh Boiler Company. We hope you enjoy the benefits of your new solar system for many years to come! ☀️🔋

Beoordeeld met 5 van de 5 sterren

The EBC did a terrific job installing…

The EBC did a terrific job installing my mum's new Central heating system. They arrived promptly at 7,30am with all the trades, installed a full system with 9 new radiators, new boiler, thermostat and controls, under-house venting and fans in both bathrooms and kitchen. And amazingly, they were out by 4pm having done a really smooth handover and taken all the refuse. I was beyond impressed by their professionalism and friendliness. They even left me one caramel wafer in the packet! Delighted and would recommend to anyone.

30 juni 2026
Review zonder uitnodiging
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Antwoord van The Edinburgh Boiler Company

Thank you so much for your fantastic review! We’re absolutely delighted to hear you were so impressed with the installation of your mum’s new central heating system.

Installing a complete system with new radiators, boiler, controls, ventilation, and extractor fans in a single day takes a real team effort, so it’s wonderful to hear everything ran so smoothly. We’re especially pleased that the team’s professionalism, friendliness, and attention to detail stood out, and that they left everything clean and tidy with a thorough handover before leaving.

We also had a smile at the mention of the caramel wafer, we're glad they left you one! 😊

Thank you again for your recommendation and for trusting The Edinburgh Boiler Company with such an important project. We truly appreciate your support!

Beoordeeld met 4 van de 5 sterren

Provided a Professional Service…

Provided a professional service from the outset and very happy with the end result

2 juli 2026
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Antwoord van The Edinburgh Boiler Company

Thank you for taking the time to leave us a review. We’re delighted to hear you found our service professional from the outset and that you’re happy with the end result.

Your feedback is greatly appreciated, and we’re pleased we could deliver a positive experience. Thank you again for choosing The Edinburgh Boiler Company!

Beoordeeld met 5 van de 5 sterren

New combi boiler installation

Excellent service as usual from this company. Our 25 year old boiler sprung a substantial leak on Saturday morning and Sean came out quickly to have a look. Not unexpectedly, we needed a new boiler! We received a quote that afternoon, which we accepted and then waited until Monday to find out when we could expect installation. We were thrilled to find out that the boiler was actually going to be installed that day as Sean had juggled things around a bit to fit us in since we had no hot water. He duly arrived and fitted the boiler with care, expertise, efficiency and professionalism. A really nice guy who impressed us with his friendliness and his consideration for us. We're very pleased with the whole experience and the boiler was a really nice Worcester 4000 at a good price.
This company is a godsend and we'll keep recommending them when we can!

29 juni 2026
Review zonder uitnodiging
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Antwoord van The Edinburgh Boiler Company

Thank you so much for your fantastic review! We’re delighted to hear you found the whole process quick, straightforward, and competitively priced.

We know replacing a boiler is a significant investment, so it’s great to hear our knowledgeable installer helped make the experience as easy and stress-free as possible. We’re also pleased you’re happy with the extended warranty for that extra peace of mind.

Thank you again for choosing The Edinburgh Boiler Company, we truly appreciate your support! 😊

Beoordeeld met 5 van de 5 sterren

New combi boiler

Quick process, very reasonable cost and knowledgeable installer made what is quite a significant purchase and install into something much easier! Extra 2 years on the warranty as well is great😊

19 juni 2026
Review zonder uitnodiging
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Antwoord van The Edinburgh Boiler Company

Thank you so much for your fantastic review! We’re delighted to hear you found the whole process quick, straightforward, and competitively priced.

We know replacing a boiler is a significant investment, so it’s great to hear our knowledgeable installer helped make the experience as easy and stress-free as possible. We’re also pleased you’re happy with the extended warranty for that extra peace of mind.

Thank you again for choosing The Edinburgh Boiler Company, we truly appreciate your support! 😊

Beoordeeld met 5 van de 5 sterren

It was a really good experience,I…

It was a really good experience,I received a phone call letting me know what time the engineer would be arriving and what his name was.

18 juni 2026
Review zonder uitnodiging
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Antwoord van The Edinburgh Boiler Company

Thank you so much for your kind review! We’re delighted to hear you had a really good experience with us.

Keeping our customers informed is an important part of the service we provide, so we’re pleased the advance call with your engineer’s arrival time and details gave you peace of mind.

Thank you again for choosing The Edinburgh Boiler Company, we really appreciate your support!

Beoordeeld met 5 van de 5 sterren

Exceptional service from start to…

Exceptional service from start to finish. This is our second boiler with Edinburgh Boiler Company in the last 10 months due to house moves, and once again they’ve been excellent to deal with.

The surveyor was brilliant — he took the time to understand what would work best for our home and recommended the solution he genuinely thought was right, rather than simply pushing the most expensive option.

Joey, who installed our last boiler, was fantastic. Friendly, respectful of our home, and clearly very knowledgeable. The installation was carried out to a really high standard.

The aftercare has also been excellent, and the joiner did an absolute 10/10 job tidying up and finishing the areas where the old boiler and water tank had been removed.

Really impressed again and wouldn’t hesitate to recommend Edinburgh Boiler Company.

24 juni 2026
Review zonder uitnodiging
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Antwoord van The Edinburgh Boiler Company

Thank you so much for your incredible review and, most importantly, for choosing The Edinburgh Boiler Company for a second time. There’s no greater compliment than returning to us after a house move.

We’re delighted to hear you had another exceptional experience from start to finish. It’s fantastic to know our surveyor took the time to recommend the solution that was genuinely right for your home, and that Joey once again delivered an installation to the high standard we pride ourselves on.

We’re also really pleased our aftercare and joinery team made such a positive impression. Finishing the job properly and leaving your home looking its best is just as important to us as the installation itself.

Thank you again for your continued trust and your wonderful recommendation. We truly appreciate your support and wish you many years of comfort with your new heating system!

Beoordeeld met 5 van de 5 sterren

We've just had solar panels and batteries installed by The Edinburgh Boiler Company

We've just had solar panels with batteries installed on our house by the Edinburgh Boiler Company. Rick the surveyor was extremely polite and knowledgeable regarding the inns and outs of solar, and accommodated my preferred equipment manufacturer into what was a very competitive quote.
The installation team arrived on the expected day, along with the scaffolders, and did a terrific job of installing all the equipment with minimal visual impact from the necessary cable runs. Everything was successfully commissioned and the house, garage and garden left clean and tidy.
Everyone was polite and helpful, and really cared about doing a professional job. I definitely recommend this company if you're thinking of upgrading to solar panels 👍

15 juni 2026
Review zonder uitnodiging
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Antwoord van The Edinburgh Boiler Company

Thank you so much for your fantastic review! We’re delighted to hear you had such a positive experience with your solar and battery installation.

It’s great to know Rick was able to provide knowledgeable, impartial advice and tailor the system to your preferred equipment while still offering a competitive quotation. We believe every installation should be designed around the customer's needs, so it’s wonderful to hear that stood out.

We’re also pleased the installation team, along with the scaffolders, delivered such a professional installation while taking care to minimise the visual impact of the cable runs and leaving your home, garage, and garden clean and tidy afterwards.

Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience. Thank you again for choosing The Edinburgh Boiler Company, and we hope you enjoy the benefits of your new solar and battery system for many years to come! ☀️🔋

Beoordeeld met 4 van de 5 sterren

New boiler installation

Purchased a new boiler and had it installed. There were some delays in the process before everything was complete, but EBC were courteous and professional throughout.

24 juni 2026
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Antwoord van The Edinburgh Boiler Company

Thank you for taking the time to leave us a review. We’re pleased to hear you found our team courteous and professional throughout your boiler installation.

We do apologise for the delays you experienced before everything was fully completed. While we always strive to deliver a smooth and efficient service, we appreciate your patience and understanding when things don’t go entirely to plan.

We’re glad we were able to get everything completed for you, and we hope you enjoy many years of reliable heating from your new boiler. Thank you again for choosing The Edinburgh Boiler Company!

Beoordeeld met 5 van de 5 sterren

Quick from quote to fitting

Quick from quote to fitting, very tidy work engineers were very informative

23 juni 2026
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Antwoord van The Edinburgh Boiler Company

Thank you so much for your kind review! We’re delighted to hear you were pleased with the quick turnaround from quotation to installation.

It’s great to know the engineers carried out a tidy installation and took the time to explain everything clearly along the way. We really appreciate your feedback.

Thank you again for choosing The Edinburgh Boiler Company!

Beoordeeld met 5 van de 5 sterren

The Edinburgh Boiler co / solar panels

The Edinburgh Boiler co from initial contact /survey and installation went as planned
Kept fully informed at all times
Competitive prices
Great customer services
Installation Team all played their part
Very professional team and great customer service
I would recommend them to anyone that asks me

17 juni 2026
Review zonder uitnodiging
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Antwoord van The Edinburgh Boiler Company

Thank you so much for your fantastic review! We’re delighted to hear your solar installation went exactly as planned from the initial enquiry and survey right through to the completed installation.

It’s great to know you felt well informed throughout the process and that our competitive pricing, customer service, and professionalism all met your expectations. We’ll be sure to pass your kind words on to the installation team, they’ll really appreciate the recognition.

Your recommendation means a great deal to us. Thank you again for choosing The Edinburgh Boiler Company, and we hope you enjoy the benefits of your new solar system for many years to come! ☀️🔋

Beoordeeld met 5 van de 5 sterren

Quality work from a local company.

From site survey to installation The Edin Boiler Co were a joy to interact with. Clearly knowledgeable about all aspects of PV with home battery they were able to provide pros and cons for various systems using words that left me feeling comfortable in the decision I made.

The installation from scaffolding to commission went perfectly by people who were local, keen to do work to a high standard and importantly did a comprehensive clean up prior to leaving.

If you are looking for a local firm to do a solar installation I highly recommend  Rick and his team at The Edinburgh Boiler Company.

15 juni 2026
Review zonder uitnodiging
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Antwoord van The Edinburgh Boiler Company

Thank you so much for your fantastic review! We’re delighted to hear you had such a positive experience from the initial site survey right through to the completed installation of your solar PV and battery system.

It’s great to know Rick and the team took the time to explain the different options clearly, helping you make an informed decision with confidence. We believe every customer should fully understand the pros and cons of their system, so it’s wonderful to hear that stood out.

We’re also pleased the installation went smoothly from scaffolding through to commissioning, and that the team’s professionalism, high standards, and attention to leaving everything clean and tidy made a lasting impression.

Your recommendation means a great deal to us, especially as a local business. Thank you again for choosing The Edinburgh Boiler Company, we hope you enjoy the benefits of your new solar system for many years to come! ☀️🔋

Beoordeeld met 5 van de 5 sterren

Excellent team fitted our new boiler…

Excellent team fitted our new boiler and pipework. Let us know what they were doing and explained in detail operation and set up.
Very pleased with the end result

11 juni 2026
Review zonder uitnodiging
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Antwoord van The Edinburgh Boiler Company

Thank you so much for your wonderful review! We’re delighted to hear you’re so pleased with your new boiler and pipework.

It’s great to know the team kept you informed throughout the installation and took the time to explain the operation and setup of your new system in detail before leaving.

We truly appreciate your kind words. Thank you again for choosing The Edinburgh Boiler Company!

Beoordeeld met 5 van de 5 sterren

We discovered that we had no hot water…

We discovered that we had no hot water this morning so I phoned Edinburgh Boiler Co. (they service our boiler ) and within a couple of hours an engineer turned up and carried out the replacement of a valve. We were due to have the boiler serviced tomorrow but the engineer did at the same time which was very helpful.
A great company!!

15 juni 2026
Review zonder uitnodiging
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Antwoord van The Edinburgh Boiler Company

Thank you so much for your wonderful review! We’re delighted to hear our team was able to respond so quickly and get your hot water restored within just a few hours.

It’s great to know the engineer was able to replace the faulty valve and carry out your annual boiler service during the same visit, saving you the inconvenience of a second appointment.

We really appreciate your kind words and your continued trust in us to look after your boiler. Thank you again for choosing The Edinburgh Boiler Company!

Beoordeeld met 5 van de 5 sterren

Great and efficient service

Great and efficient service. Engineer was very thorough and helpful. I would definitely recommend this company as the prices are also highly competitive

12 juni 2026
Review zonder uitnodiging
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Antwoord van The Edinburgh Boiler Company

Thank you so much for your kind review! We’re delighted to hear you received great, efficient service and that our engineer was thorough and helpful throughout.

It’s also fantastic to know you found our pricing competitive. We always aim to provide outstanding value alongside high-quality workmanship and customer service.

Your recommendation means a lot to us. Thank you again for choosing The Edinburgh Boiler Company!

Beoordeeld met 4 van de 5 sterren

Efficient but some issues at the end.

Efficient but some issues at the end.

Had an engineer out next day to give us a quote, which was provided swiftly and good value compared to other quotes we received. Finance was also very simple to set up. Work commenced 2 weeks later and was 90% finished in 1.5 days by a friendly and competent engineer Joey. Some issues at the end with having to call the office to get the joiner and builder back to finish some holes and put cabinets back, it was not communicated to me initially that this was not part of the 2-day installation estimate. Overall I'm happy with the new boiler though.

15 juni 2026
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Antwoord van The Edinburgh Boiler Company

Thank you for taking the time to leave such a balanced review. We’re delighted to hear you were happy with the speed of the quotation, the competitive pricing, our finance process, and the quality of Joey’s installation. We’ll be sure to pass your kind words on to him.

We’re sorry the final stages of the project didn’t meet the same standard due to the communication around the joinery and building works. We appreciate how frustrating it must have been to have to chase this up, and we agree that the expectations around the installation timeline should have been made clearer from the outset.

Your feedback is invaluable and will help us improve our communication on future projects. We’re pleased everything was completed and, most importantly, that you’re happy with your new boiler.

Thank you again for choosing The Edinburgh Boiler Company, we really appreciate your recommendation and support.

Beoordeeld met 5 van de 5 sterren

Just had a new combi boiler installed

Just had a new combi boiler installed. The work was completed in a day and the old boiler was collected for recycle.
We required a joiner to fill in a hole around the flue and to fix the cupboard door, they came within 2 days. Pleasant workers, very happy with the service provided. Thanks

12 juni 2026
Review zonder uitnodiging
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Antwoord van The Edinburgh Boiler Company

Thank you so much for your wonderful review! We’re delighted to hear you’re happy with your new combi boiler and the service you received.

It’s great to know the installation was completed efficiently in a single day, the old boiler was recycled, and our joinery team were able to return promptly to complete the finishing touches.

We’re especially pleased to hear our team were friendly and professional throughout. Thank you again for choosing The Edinburgh Boiler Company, we really appreciate your support!

Beoordeeld met 5 van de 5 sterren

A first class company from quote to…

A first class company from quote to completion. They simply did what they said they would which is so rare these days. All the crew were turned out smartly in company uniforms and a pleasure to deal with. My neighbours even commented positively. I have no hesitation in giving them 5 stars. A highly professional organisation and would recommend them for their approach at all levels-Jack

12 juni 2026
Review zonder uitnodiging
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Antwoord van The Edinburgh Boiler Company

Thank you so much for your fantastic review, Jack! We’re absolutely delighted to hear you had a first-class experience from quotation right through to completion.

One of our core values is simply doing what we say we’ll do, so it’s especially rewarding to hear that this stood out to you. We’re also pleased our team’s professionalism, presentation, and workmanship made such a positive impression, not only on you but even on your neighbours!

Your recommendation and five-star rating mean a great deal to everyone at The Edinburgh Boiler Company. Thank you again for your kind words and for choosing us!

Beoordeeld met 5 van de 5 sterren

Had our new combi boiler installed by…

Had our new combi boiler installed by Martin - lead Engineer! All work carried out efficiently even with a few problems with the site of the boiler! Would recommend Edinburgh Boiler Company. Martin explained everything to me regarding the installation.

31 mei 2026
Review zonder uitnodiging
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Antwoord van The Edinburgh Boiler Company

Thank you so much for your fantastic review! We’re delighted to hear you’re happy with your new combi boiler and the service you received from Martin.

It’s great to know that, despite a few challenges with the boiler location, the installation was completed efficiently and professionally. We’re also pleased Martin took the time to explain everything clearly and ensure you were comfortable with your new system before leaving.

Thank you again for your recommendation and for choosing The Edinburgh Boiler Company, we truly appreciate your support!

Beoordeeld met 5 van de 5 sterren

Solar PV Installation - exemplary service

I came back to Edinburgh Boiler Co as a repeat customer. Back in February, they installed a new gas boiler for me after mine failed at the coldest time of the year. That job was professional from beginning to end.

So when I wanted solar PV, I decided to give them a try. I had already had four or five other quotes, some of which were very good, so EBC had a lot to live up to. However, when their Solar PV surveyor visited my come to do the survey, I knew straight away that they were up to the job. The surveyor was polite, friendly and very professional, explaining everything very clearly.

Then the Proposal arrived a couple of days later - it was by far the highest standard of proposal I had seen. We negotiated a little on the specification and the price and I decided to go ahead.

We then moved into the planning phase and EBC put a really competent project manager on the case. She took care of everything, ensuring the project stayed on track. She registered all the required paperwork, arranged the scaffolders, the roofers and the solar PV electrical team. What's more, she kept me fully informed at all times - fantastic.

Then came the time for the installation. The scaffold team arrived promptly on Monday morning and had the scaffold erected without fuss within 3 hours. The roofers and electricians arrived at 8 am the next day, led by a very competent lead electrician who acted as the on-site project manager, guiding all team members to ensure the job was done properly. The roofers did a great job, fixing the solar PV mounting rails and the actual panels, ensuring the roof remained leak proof. They even replaced a few slipped slates for me. By 4.30 pm that day, the system was up and running and producing all my electrical power. Now my electricity bill has dropped to one sixth of what it was before.

So, I'm very pleased with the job EBC did for me. I think the key factors in the success are professionalism, good knowledge of solar technology and above all, the use of project managers during planning and when the installation was done. On the basis of this experience, I can't recommend EBC highly enough.

Thank you very much EBC !

2 juni 2026
Review zonder uitnodiging
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Antwoord van The Edinburgh Boiler Company

Thank you so much for your incredible review and for choosing The Edinburgh Boiler Company again. There is no greater compliment than a returning customer placing their trust in us for another major home improvement project.

We’re delighted to hear your experience with our Solar PV team lived up to the high standards you experienced when we installed your boiler. From the initial survey and detailed proposal through to project management and installation, it’s fantastic to know every stage met your expectations.

Your comments about the professionalism of the surveyor, the quality of the proposal, and the communication from Anna are particularly appreciated. Solar installations involve many moving parts, and keeping customers informed every step of the way is something we place great importance on.

We’re also pleased to hear the installation team delivered such a smooth and efficient installation. From the scaffolders and roofers to the electricians on site, everyone takes pride in delivering a high-quality finish while treating customers' homes with care and respect.

Most importantly, it’s fantastic to hear your system is already making such a significant difference to your electricity costs. Knowing you're now seeing the benefits of your investment makes all the hard work worthwhile.

Thank you again for your detailed feedback, your continued trust, and your recommendation. It means a great deal to the entire team at The Edinburgh Boiler Company. Enjoy your solar savings! ☀️🔋

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