The Electrical Group Reviews 56

The Electrical Group handled the installation of our solar panel and battery installations expertly. We had a huge issue with the battery, which eventually needed to be replaced. Craig has been immensely helpful in this process and he has travelled almost daily to our home to try to sort out the issue. After the battery change, we had no further issues. Lately, Craig has been helpful in setting up the appropriate charging times for the battery as we moved to a new energy supplier.

Craig and the TEG team did a great job of our solar installation in December 2022. From the initial quote Craig was friendly and knowledgable and happy to go through the detail and answer any questions - I work in IT and am very tech savvy, and it was obvious from day one that Craig knows his stuff and wants the job done properly.

From handling the G99 apllication and paperwork, and the installation, all went well and the system has been performing excellently since.

TEG's after sales service is also excellent - we are in a new build house had issues with our roof, which turned out to be a fault with the builders and nothing to do with the solar install, but the support received from Craig and the TEG team was fantastic - helping where needed to support the builders, removing panels so that the builders could do their investigation work and very patient getting it resolved and the panels back in place.

I would 100% recommend TEG for your solar install - you know it will be done right and you will be looked after.

We had infrared panels installed in June 2021. Since then the price of electricity has rocketed and our plan to heat our home solely with the panels has had to be put on hold. The panels provide excellent heating, particularly in the smaller rooms where only occasional heating is required and in this scenario they work very well. In the larger living rooms they would work fine but at a cost. We have therefore retained our log burner to heat these rooms and because we have our own wood this is the most cost effective solution. The panels would certainly do the job and if you have to pay for the wood or another source of fuel they might make financial sense especially if you were to install a solar system. This brings me neatly to my second point. Craig has recently installed a solar system for us. We hope this will make us self sufficient for power for at least 6 months of the year and help with the costs in the remaining 6. Time will tell and of course is dependent on weather and electricity prices. As expected the install was carried out very well and to a high standard and so far the system is performing excellently.

Recently had a solar and battery system fitted by Craig at the electrical group. Met him a couple of times before to go through all my questions, he has been helpful from the start. A couple of issues with the battery were sorted by Craig. After care has been great. Highly recommended.

Fantastic. If anyone is looking for a solar battery I highly recommend Craig and the team at The Electrical Group. The process to order the battery and book a slot was simple and straight forward. Nothing has been to much trouble for Craig. For the couple of instances I needed to ask post questions Craig has been on hand.

Overall excellent experience. Thank you.

From start to finish our experience with the installation of our solar panels eith TEG was one of confidence in the company, professionalism and expertise from Craig and his team. Craig kept us informed and explained every procedure fully and expertly. The after care service has been second to none with Craig contacting us to see if we were happy with everything.
We have no hesitation in recommending Craig and TEG.

Would thoroughly recommend The Electrical Group to advise, supply and fit your solar system. Recommended to me by a friend and I have already recommended their services to several of my friends. Friendly, patient, always at the end of the phone or text and aftercare is fab too. A very high standard of workmanship on the installation. We had issues with faulty parts, totally not TEG’s fault and all has been sorted without hassle, 5*!

Outstanding service from start to finish, great communication, knowledge and end product. Craig was spot on with everything, minimal disruption through out and my system works flawlessly. Would highly recommend The Electrical Group

Fantastic service, open helpful, local and a great price

After gathering at least half a dozen quotes for solar PV and battery systems with wide ranging advice on what would work best, Craig gave me the confidence that TEG would be my best choice. Absolutely delighted with the installation. Craig cares about doing the best he can with an attention to detail rarely seen. We've been reaping the PV rewards since August and since having the battery installed around 6 weeks ago, it's saving us a fortune every day.

Solar Panels, Battery and EV charger Installation. Professional, courteous, reliable.
Craig was very responsive to our requirements. He's provided a system that does what we wanted.
He's a dedicated, hardworking professional.
Would definitely recommend him (and TEG) to anyone looking for a solar installation.
The complete installation took a while but that was down to supply availability of battery and EV charger.

I genuinely couldn't be happier that I chose Craig to fit my solar and battery storage.

From the first meeting I felt way more confident that with any of the other companies I spoke to (and there were a lot!).

This wasn't the cheapest quote, but the workmanship is excellent and communication spot on so definitely happy with our choice. The system is working perfectly so far and I'm confident Craig is on hand for any issues.

All work carried out by the Electrical Group was to a high standard and very fairly priced. The Electrical Group provided excellent service and I definitely recommend them for any electrical work. Craig is very knowledgeable, efficient, professional and offers a very friendly service.

My experience of the installation, communication and response to queries has been reliable and very professional. Craig went out of his way to help when needed. I am very pleased with the infra red heating system and hot water tank which is easy to control and efficient. I would definitely recommend this company and the products they install.

TEG fitted and commissioned a set of solar panels, a Solar Edge management system and a battery. It’s not been an easy time for supplies -— at one stage there was a new story from Craig’s suppliers about where in the world the battery was, and in what way it was held up. Throughout any difficulties Craig was engaged, committed and supportive. From corralling scaffolders to implementing profiles for the Solar Edge , to finessing the communications from Western Power so that we could get our exported generation paid for Craig was exemplary.
We have recommended TEG to neighbours considering Solar.

The team returned to install solar panels to help us reduce our electric bills following the installation of our hot tub and rising fuel prices. Again, what a fantastic company. Highly knowledgeable & extremely professional. It was a pleasure to have them back.

Wow Craig is amazing. Hope the electrical group appreciate him.

Good fast replacement of defective inverter. Choice of installations well explain in person. All was helpful and friendly.

Hi Thank you to The Electrical Group for installing my Smart infrared panel heaters. The engineer arrived on time and was very polite and his work was top class and explained how to operate the panels making it very simple to understand.

Thank You
Andy

Good discussion before my order, including options which made things easier and cheaper.
Work scheduled quickly. Started and finished on time. Minimal disruption (I was working from home).
All seems ok.