Ordered a snaffle bit bracelet as a gift for my Daughter, the bracelet arrived really quickly, the packaging was great and the bracelet quality was beautiful, very happy customer, im sure I will be o... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Amazing customer service I’ve ever had and such fast replies as well as delivery. Packaging is gorgeous and all of their items are so lovely. Highly recommend them .. my go to place for new jewellery... Toon meer
Bedrijf heeft geantwoord
Such a lovely white gold necklace with a Peridot stone looks so beautiful. Delivery was amazing I ordered Thursday night it was delivered Friday quicker than going to the shops. Highley recommended c... Toon meer
Bedrijf heeft geantwoord
Beautiful earrings, as described, very quick delivery and great customer service, lovely little touches, thank you note in the box and discount off next purchase, would recommend!
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
The Fine Jewellery Company specialises in beautifully crafted gold and silver jewellery, including natural diamond rings, earrings, necklaces, bracelets, lockets and chains. Our collections combine timeless styles with modern designs, offering elegant, wearable pieces created with quality and lasting value in mind. We are passionate about genuine materials, natural gemstones, excellent craftsmanship and providing a reliable customer experience from start to finish. Whether customers are searching for an everyday piece, a sentimental gift or something for a special occasion, we aim to offer jewellery that feels meaningful, personal and made to last. Alongside our jewellery collections, we are committed to honest customer service, clear communication and continual improvement in every part of the customer journey.
Contactgegevens
Verenigd Koninkrijk
- 03300102010
- info@thefinejewellerycompany.com
- thefinejewellerycompany.com
4,7
Uitstekend
3K reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 66% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very nice little earings.
Very nice little earings.
In fact, I'm just about to order another pair! Good quick delivery and good communication. Recommended.
27 januari 2026
So easy to purchase lovely jewelry
Was very easy to order online. The ring was the correct size and looked exactly like the picture. Came shipped in a gift box the next day. Very pleased with it! Will likely make a future purchase.
29 januari 2026
Slow refund
Pearl earrings returned and refunded.
Pearl bracelet returned as very difficult clasp and not worth the money £148.50
Awaiting refund on card
27 januari 2026
What an amazing service
What an amazing service
Secure free delivery and my ring is beautiful. So pleased with it
23 januari 2026
Amazing customer service and perfect…
Amazing customer service and perfect white gold chain. A very happy customer!
23 december 2025
I bought a gold bracelet from this…
I bought a gold bracelet from this company, and the service was absolutely outstanding. I’ll definitely buy from them again—thank you, highly recommend!
29 december 2025
Review zonder uitnodiging
Lovely jewellery and quick delivery
Lovely jewellery and quick delivery
Great service overall
27 december 2025
Quick and easy return process
Unfortunately the earings I ordered didn't suit but the returns process was quick and easy
26 december 2025
The purchase of my gift was very…
The purchase of my gift was very straight forward and without issue. I was told the ear rings would be despatched for 24 hour special delivery via Royal Mail. I received zero confirmation from The Fine Jewellery Company of my item being packaged/dispatched. This did worry me as .my purchase was not insignificant (£2k)
Royal Mail notified me the following morning to confirm the expected delivery.
When my package was delivered, the presentation of it was totally underwhelming. They where merely placed in a jiffy bag. The ear rings are beautiful but came with no verification of the product. Though I do not doubt the quality of them. There was no gift bag or anything at all to make me feel like a special or valued customer.
This has left me underwhelmed with my overall experience.
24 december 2025
Ordering was simple
Ordering was simple. Updates were few and far between. I did contact them for an update and received a response (despite giving my order number) to, basically, logn in and look for myself (obviously not in those words).
Now, I get that, however, iI couldn't see a delivery date, its was nearly £300 necklace and I wanted to ensure someone would be here.
I did received an update after it was delivered to state "we can see its been delivered now"
Customer service is lacking in my experience.
Necklace was lovely, nicely packaged in a sweet box.
30 december 2025
Fast delivery and no hassle with the…
Fast delivery and no hassle with the order I placed
30 december 2025
Good customer service
I actually phoned the company with a question about a product. Very helpful lady who gave great advice re: what was best option to order. Delivery after placing the order was prompt and item well packaged.
27 december 2025
Lovely cross
Lovely cross, well mavchined. Price was very reasonable. Delivered well in time for my wife's birthday.
12 december 2025
Great gold earrings
Great gold earrings. Fast delivery. Trustworthy. Will use this company again, much better value for jewelry
17 december 2025
Great company used a few times now…
Great company used a few times now quick delivery and competitive prices will use again 5 ⭐⭐⭐⭐⭐
16 december 2025
Stunning Jewellery for a great price
The jewellery is stunning. Super quick delivery. Great price for the jewellery as well!
23 december 2025
Great buisness
Great buisness. Very polite and quick service, i had made a mistake and the problem was solved quickly and kindly. Would reccommend totally.
15 december 2025
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