Ordered a snaffle bit bracelet as a gift for my Daughter, the bracelet arrived really quickly, the packaging was great and the bracelet quality was beautiful, very happy customer, im sure I will be o... Toon meer
Bedrijf heeft geantwoord
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Amazing customer service I’ve ever had and such fast replies as well as delivery. Packaging is gorgeous and all of their items are so lovely. Highly recommend them .. my go to place for new jewellery... Toon meer
Bedrijf heeft geantwoord
Such a lovely white gold necklace with a Peridot stone looks so beautiful. Delivery was amazing I ordered Thursday night it was delivered Friday quicker than going to the shops. Highley recommended c... Toon meer
Bedrijf heeft geantwoord
Beautiful earrings, as described, very quick delivery and great customer service, lovely little touches, thank you note in the box and discount off next purchase, would recommend!
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
The Fine Jewellery Company specialises in beautifully crafted gold and silver jewellery, including natural diamond rings, earrings, necklaces, bracelets, lockets and chains. Our collections combine timeless styles with modern designs, offering elegant, wearable pieces created with quality and lasting value in mind. We are passionate about genuine materials, natural gemstones, excellent craftsmanship and providing a reliable customer experience from start to finish. Whether customers are searching for an everyday piece, a sentimental gift or something for a special occasion, we aim to offer jewellery that feels meaningful, personal and made to last. Alongside our jewellery collections, we are committed to honest customer service, clear communication and continual improvement in every part of the customer journey.
Contactgegevens
Verenigd Koninkrijk
- 03300102010
- info@thefinejewellerycompany.com
- thefinejewellerycompany.com
4,7
Uitstekend
3K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 66% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Really dissapointed with the service.
Really dissapointed with the service.
Having ordered a pair of earings, they arrived and were too small. The 30 day money back guarantee is limited to earrings unopened from the tiny plastic bag. I spoke with a customer service representative who told me that there was a sticker on the bag that said return void if opened although I do not recall it being on there. She then stated all orders are filmed. I do not recommend this company. The items are in brand new however the money back guarantee does not cover their return. Buyer beware exactly what you are buying and be very careful when it arrives to inspect in detail (while in the plastic - sealed with a staple, bag).
23 december 2025
Review zonder uitnodiging
Good selection to choose from
Good selection to choose from and an excellent service.
17 december 2025
White Gold Hooped Earrings
Purchased a pair of plain white gold hooped earrings which my wife loved - Thank you
10 december 2025
The choice of jewellery.
The choice of jewellery made was, unfortunately disappointing as the picture on the website did not correspond to the actual jewels.
However, the package arrived in very good time, the people I spoke to were helpful and kind and there was no quibble when I spoke of my disappointment. A refund was paid in good time, with no problem.
Altogether I can recommend the Company for it's promptness and good service, if not for the clarity of it's website!
6 december 2025
Excellent service
17 december 2025
The site was easy to use delivery was…
The site was easy to use delivery was quick and the earrings are exactly what I wanted.
17 december 2025
Very prompt delivery 👌
8 december 2025
Hi so Shona was fantastic
Hi so Shona was fantastic! I was thinking of two different size of hoop earrings , i asked a lot of questions, she gave me advice so i picked one size, if my wife doesn’t like the size, then i know the other size through Shona! She knows her stuff, completely professional and friendly. She is an asset to the company! Thanks Shona.
5 december 2025
GREAT SERVICE and PRODUCT
12 december 2025
Great customer service …
I have been buying my jewellery from the company since 2019, all the pieces I have are of a high quality, and just recently one of my gold hoops the earpeace broke that I’ve had for 4and half years and the company offered me the same pair for half price, they were £395, so I paid £197.50, I don’t know any other jewellers that would offer this, 5 stars
11 december 2025
Prompt delivery and service
Birthday gift for my niece and she loved the earrings. Great service with prompt delivery.
11 december 2025
Very fast delivery and good quality…
Very fast delivery and good quality piece of jewellery.
6 december 2025
Very good quick delivery item exactly…
Very good quick delivery item exactly as described will definitely youse again
6 december 2025
Excellent customer service regarding my…
Excellent customer service regarding my order
5 december 2025
Confidence
Used this company before . Can’t fault them.You pays your money,you get your goods.
28 november 2025
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