The Flooring Guys Reviews 

Easy to navigate website, great customer service and quality product.
I was kept up to date with details of my delivery. The rug was well packaged and delivered in perfect condition.
I also saved $300 even after paying delivery compared to Freedom for exactly the same item. It was my first experience with The Flooring Guys and I always check Trustpilot for reviews they didn't disappoint. Very happy with my purchase and service received.

Easy to navigate website, found the rug we like out of numerous others & ordered it. Regular email received on the progress of our order, right through to delivery. Thanks to the Team for your amazing customer service.

Great product, great price and great service.
Answered all my questions and offered advice as well.
Have no hesitation recommending them.

I recently had an exceptional experience with Nadia from the Slacks Creek store. From the moment I reached out, I was greeted with warmth and professionalism. Nadia provided her time and gave me clear advice. She went above and beyond. This level of service is rare and truly appreciated. I highly recommend The Flooring Guys for their outstanding customer service and price!

Couldn’t have asked for a better experience. My order arrived when it said it would, my order is absolutely perfect and everything I had hoped for. I had never ordered from the Flooring guys before, but safe to say I wasn’t disappointed. Definitely my new go to for rugs! Thank you, can’t wait order more stuff :)

Prompt & efficient service, and first class tracking on the delivery.

All rugs are stored and shipped from interstate with $59 fee applied at the final stages of checkout.
This is dispute advertising shop locations in each state
Took 2 weeks to get my $150 rig, and paid $59 for the privilege. Certainly not happy.

Nadia at the Slacks Creek store was very helpful when we were purchasing flooring for our kitchen. She knew the products and could advise accordingly, was genuinely interested in our needs, and provided outstanding service. Delivery time frame was as promised.

Highly Highly recommend The Flooring Guys! I am incredibly happy with the end result of my floorboards. The experience end to end was exceptional and affordable! Thank you!!

The Flooring Guys are very professional and knowledgeable. They help me choose the most suitable flooring for my home. Then they arrange the installation quickly. It only took three days to get the job done. The installation was seamless, and the results exceeded my expectations. My floors look perfect. I am very happy I chose the flooring guys and highly recommend The Flooring Guys for anyone looking for reliable and fantastic flooring services. Thank you for making my home even more cozy and beautiful 🤩

Love my rug. Delivery was prompt.

The flooring guys are efficient and professional, I am so surprised they installed my dining and living space in one day!

Tom and his team did great job for us. Very professional!!

The Flooring Guys did an exceptional job at my place. They made the whole process from start to finish a breeze. The team was professional, punctual, and knowledgeable, helping me select the perfect flooring for my home. The installation was quick and seamless, and the results exceeded my expectations. My floors look amazing, and the quality is top-notch. I highly recommend The Flooring Guys for anyone looking for reliable and high-quality flooring services. Thank you for making my home even more beautiful!

I was looking for a layout on my houses floor. The guy named Tom helped me out to find the floor layout I had in my mind and that would suit the entire design of the house. Also the quality of the job was the highest and really fast too. I am really happy with my results and recommend working with Tom!!

I really recommend this company if you are going to purchase flooring. Tom, who sold us the flooring, was a very respectful and easygoing manager. They also handled the flooring installation, and the job was done efficiently. The quality of the flooring and the installation was excellent. Thanks!

Dispatch and delivery was much faster than I was expecting. High quality product and beautiful rug for a very reasonable price. Will be the first place I look for future purchases

Great rugs and excellent customer service with very fast delivery.

The rug STINKS OF MOULD. THIS IS A HEALTH HAZARD. When I opened the plastic packaging I nearly vomited from the putrid stench. I immediately demanded a refund. There is no way this disgusting item can possibly be allowed into any home - have to store it as far away from the house as possible. The stench still gives me a headache. To add insult to injury, their return policy says the customer has to return the item. There's no way you can put this stinking piece of garbage in your car. The Flooring Guys did not even deliver my entire order. MORE THAN ONE WEEK after purchase only ONE of TWO RUGS I ordered was delivered - still waiting for the other item. After 4 days waiting, I rang the numbers provided, 0415 377 670 and 0405 697 278, both answered by 'Vincent' who argued that it is not his problem. Disgusting. I do NOT RECOMMEND buying from this company. Recommend reporting The Flooring Guys to ACCC.

I obtained an online quote from the Flooring Guys for approx $5,600 ($55 /sq mtr) of Hybrid Planks.
DIY Floorboards quoted me $53.50 for the same product.
When I asked the Flooring Guys to match or beat the competitors price ( per their own website ) they failed to return phone calls and after I rang several times they just refused to match DIY.
In my opinion False Advertising and the ACCC will need to be aware of such.