The Hoof Boot Shop Reviews 

109
•
TrustScore 3 uit 5

2,9

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Terrible service and support- avoid. Knowing that hoof boots are notoriously difficult to fit right I paid £60 plus travel for an approved fitter to come out, this is thought would ensure i got t... Toon meer

Beoordeeld met 1 van de 5 sterren

I should have really re-considered placing my order in the first place as my initial communication was not answered in a timely manner. However, I did place my order for 2 sets of hoof boots which arr... Toon meer

Beoordeeld met 5 van de 5 sterren

Extremely quick easy purchase. Ordered at 3.45 pm with standard delivery (5-10 working days) My scoots arrived less than 24 hours later and fit my horse perfectly. Would definitely recommend and use i... Toon meer

Beoordeeld met 1 van de 5 sterren

Terrible experience using this company and the fitter. Came out tried a few on , said size 3 fit … they did in fact not . I went on 3 hacks and every time I had to get off twice to turn the boots roun... Toon meer

Bedrijfsgegevens

  1. Paardrijwinkel

Geschreven door het bedrijf

We sell a wide range of Hoof Boots, Pads and Accessories for all of your equine needs. From Equine Fusion to Scoot Boots, we're here to help you find the best Hoof Boots for you and your horse. We offer Online Fittings and Fitting Appointments, supported with our UK network of approved Hoof Boot Fitting Partners. Are you a Hoofcare professional? Open a Trade Account with us and generate an extra income by starting your own Hoof Boot Fitting Service! You can purchase Fit Kits, order Hoof Boots at trade prices, attend our Workshops and advertise your Fitting Service on our website for FREE.


Contactgegevens

2,9

Gemiddeld

TrustScore 3 uit 5

109 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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2,9

Alle reviews

(109)

9 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Great experience with this company

Great experience with this company, I had Gemma come out to show me what hoof boots she had and we tried on a few different types to see which fit best and suited what we(me and horse) would be doing. Ordering online was easy to do knowing which size I needed. Delivery was also quick.
I was back in touch with Gemma recently to ask for advice which was helpful.
I would definitely recommend using the hoof boot company

8 oktober 2022
Beoordeeld met 5 van de 5 sterren

Rachel is always cheery positive and…

Rachel is always cheery positive and very helpful.
She obviously has a passion for what she does, but also undersrands the challenges of taking a horse barefoot,having got her own.
Her aftercare and follow up is also excellent.

7 oktober 2022
Beoordeeld met 5 van de 5 sterren

Rachael was brilliant and really…

Rachael was brilliant and really accommodating when coming to see my horse for a fitting, and then really helpful with ordering the right boots. Always answers questions quickly and nothing is too much of a bother. Would definitely recommend!

27 september 2022
Beoordeeld met 5 van de 5 sterren

Great

Easy to order
Fast delivery
Great communication
Can’t ask for better service
Thanks

8 oktober 2022
Beoordeeld met 5 van de 5 sterren

Hoof Boot Fitting

Had a boot fitting appointment which I suggest you do so worth the money. You do not have the hassle of sending boots back etc., Rachael was fantastic and tried on several makes of boots to try to fit my odd hoof measurement mare. We landed on Flex Boots for my energetic girl.

20 augustus 2022
Beoordeeld met 5 van de 5 sterren

Amazing service

We have just had a virtual boot fitting for our pony from The Hoof Boot Shop and it was amazing. Every stage of the process from making my first contact to receiving, fitting and using the boots has been made very easy and I have been helped at every stage. Communication is spot on. The sending of photos/videos and measurements of the hooves allowed advice to be provided on what boots to purchase. After receiving the boots, more photos/videos of the boots on lead to more questions and feedback. The result is a perfect fitting set of boots. Responses to questions are quick and very helpful. I received the boots very promptly too. Thank you, you've been amazing. I would thoroughly recommend The Hoof Boot Shop

19 april 2022
Beoordeeld met 2 van de 5 sterren

Very disappointing

Very disappointing.

Flex Boots are expensive but not great at all besides I am waiting for my property to be returned.

12 april 2022
Logo The Hoof Boot Shop

Antwoord van The Hoof Boot Shop

Hi Peer, we are very disappointed to hear you have not had a good experience with the boots. We were delighted to hear the boots were a success for your horse in December 2021 when purchased and have had no further correspondence since regarding the boots after purchasing them 4 months ago. We would of course been able to help you with any problems that may have occurred in that time.

Regarding The Hoof Boot Shop not returning your property, which is the 3d prints of your horses feet. We had no correspondence for 4 months and discussed the return on the 28th March 22, received postage on the 4th April 22 and receiving the goods can take 7-10 days. We can confirm your property will be returned to you as we have no use for your horses 3d prints here in the office.

Please let us know if we can be of any further help.

Kind regards
THBS

Beoordeeld met 5 van de 5 sterren

Wonderful boots

Great looking, brilliant boots, much lighter and not chunky as many others. Customer service is amazing, Rachael has gone the extra mile to help me out. I’d give above 5* if there was an option.

23 februari 2022

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