Their Nibs Reviews 

I was quite disappointed with the quality of the fabric, especially given that this is the most expensive pair of pyjamas I have ever bought at £58! The fabric is very thin and coarse. I was hoping for a soft luxurious feel to match the luxurious look but the fabric feels rough to the touch and thin enough that I can clearly see my hand through it.

Positives were that delivery was very fast (2 days) and the order came with a free lightweight dream journal which was a cute touch. If the fabric had have been better quality I would have been really happy with the overall experience.

I received my pyjamas, lovely mushroom print design, fit was perfect. I did notice however when I put them on for the first time that they had a white stain on the shirt of the pyjamas, approx 6 inches wide, maybe bigger. It looked like bleach? They were meant to be brand new? If it had been a small mark I could of looked past it, but they are not cheap pyjamas and I think I was within my right to ask for a replacement or a refund. This is the first time I've ever contacted a company and made a complaint about a product I've brought. I reached out to them politely via email, no response, I gave them adequate time to email me back but they didn't. So I messaged them on their Facebook account, no reply, so I sent two more messages. I have not had one single reply via Facebook or email. If they do not respond to this review I will be reaching out to Trading Standards

My husband bought me a present for my birthday. Absolutely looked great & wore couple of times. Once in the wash (I did follow the instructions) it shrunk and was so difficult to iron. Once ironed I wore the PJ’s and at night I couldn’t not sleep at all because of the thread and the elastic they used. It was so uncomfortable and itchy on my skin.

I was gifted two sets of these PJs and they are beautiful. Really pleased with them. Unfortunately they both had a really bad factory/stale smell to them when taking them out of the packaging. Both sets were gifted from 2 different people so I know the smell must have been from the garments manufacturer. After a quick cycle in the washing machine, all was ok. Just not what you would expect from quite pricey PJs.

I have 2 pairs of PJs — one soft cotton, the other one satiny. I can honestly say that they are the best investment I have ever made! They are perfect to climb into at the end of a long day, and so delicious to lounge around in at the weekend. I went on a girls weekend recently and my mates were very envious! They are constantly bringing out gorgeous, new prints and designs too. Can’t wait for a summer shorty pair ;-)
Pa they make amazing gifts too xx

I must say it's super disappointing that you need to pay for postage when returning. I spent £8 last week for postage there and back. My advice is to get £75 worth of stuff (or whatever the amount is for free postage) so at least if it won't fit you, you don't spend loads on post. I know it's £8 but most places have free return. Won't be buying again unfortunately!

Had an issue which was resolved

What can I say! Absolutely fabulous pyjamas beautiful fabric and cut. Just had a hospital stay and everyone commented on the beautiful pyjamas

Ordered a set of satin pyjamas for my parntners 30th birthday. Unfortunately they did arrive with a manufacturing defect. I contacted them and they dealt with it amazingly. Told me to keep the original ones, sent new ones (after being double checked before dispatch), and issued a partial refund. Second pair are perfect. They are a very nice comfy material. Would definitely buy more in future.

I ordered the Satin Outsize scalloped pyjamas and am delighted with their quality and design. Comfortable and glamorous they are just what I was looking for and at a good price.
Customer service is great - I was able to exchange the size ( they are generously sized ) for a smaller size in a matter of days. Highly recommended. I’ll be ordering more!

I was a first-time customer and an unintentionally tricky one. I ordered pyjamas to cheer up a friend and discovered they were the wrong size just outside the 30 day returns period. Their Nibs customer service is impressively responsive and, when I explained the circumstances, they agreed to an exchange. They kept in touch during the complex business of retrieving and returning the parcel and dispatched a replacement. When Royal Mail delivered this to the wrong address they offered to send another if I couldn't track it down. Luckily it didn't come to that. They have definitely won a loyal customer.

If I could give 10 stars I would! Firstly, the beautiful story behind the brand and the amazing designs drew me to Their Nibs. I received a gift of the Oversized Peacock Short Pyjama set …which are just fabulous- colour and style. Unfortunately I had an issue with the pyjamas which were replaced - seamlessly, very quickly and with no doubt about my reason for return. The long story short is that the customer service I’ve received has been above and beyond expectations. Things can occasionally go wrong during manufacture but it’s how it’s dealt with that matters. I couldn’t have asked for more and I’ve already got my eye on my next purchase!

First, and most importantly, the pjs are excellent quality. I ordered a size L which was too big and the exchange process was very smooth.
Royal Mail then lost the new pair and although this was no fault of Their Nibs, they arranged for a new pair to be sent to me with no fuss. Now I pretty much live in these pjs and will be ordering another pair. Just goes to show it pays to shop small :)

I bought the long nightdress in white wisteria and loved it so much I got the one in blue foxglove. Oh what a disappointment! The blue colour is nothing like the deep ocean blue shown on the first image on the website and more like an air force blue - horrible. And what’s happened to the beautifully soft lawn cotton lining that’s on the wisteria nightdress - there isn’t any on the blue foxglove one, it’s just hard-wearing cotton (which may soften when washed to give it the benefit of the doubt). I was looking to buy the White Hummingbird one but I’m a bit reluctant if it’s of the same lower quality. So very disappointed.

I'm hooked on these pyjamas! Beautiful prints. Excellent quality. Soft cotton. Fun to wear. Very comfy. I'm 5 ft 2 inches and the Small fits perfectly-- just the right length. The first two pairs are a couple of years old now and are holding up very well; just ordered two more for summer.

Almost there with the nightie. I get why there’s a undercloth to make it less see through but I would prefer it without. Material is very nice. Size L for some reason is too large for me, which is unusual, but it’s better than being too small.
Got PJs for my mum’s birthday. Lovely pattern and feel good but will see how it goes.
Overall I would recommend the company, products and service.

Discovered this brand on social media and decided to purchase the Swallow shorty pjs in pure cotton. They arrived quickly and were a super quality. Don’t be put off by the crispness they become buttery soft after the first wear. Lots of compliments and will be buying a few more pairs.

Incredibly easy to communicate with even when I ordered the wrong size. They quickly responded & arranged a return. The items themselves are very high-quality. A pleasure to deal with & we'll be ordering again asap

The pyjamas were massively too big. I’m unable to return them due to their refund policy. Basically my husband opened the package , took off the label, and put them on my pillow ready for the night time. So, now I can’t return them. I’m stuck with pyjamas that make me look and feel like a clown. Not happy at all.

Wow!!! Just an amazing team , I ordered pj’s for a present , sent back last Friday from Northern Ireland to change size , arrived yesterday. Could recommend buying anything from here. Best customer service I’ve had ever . Heather