The Knights Vault Reviews 

Wonderfully kind people here. Very pleased with my purchase.

Sword itself came exactly as described.

My issue was with the ridiculously long wait time for this product. Originally ordered on December 1st with the knowledge that this wouldn’t be here in time for Xmas, I was fine to wait until the estimated Jan/Feb date. I waited months with very little communication from the team here, only ever giving myself updates when I prompted them to. They asked if I wanted to proceed with my order or pick something as from their stock, I waited as they still wanted me to pay an additional £80 for a different product! Finally arrived last week (8th of May I believe) with no sort of compensation for an over 5 month long wait time.

Like I say the product was exactly how it appeared, but not worth waiting nearly half a year…

Delivery took a while, but they did email me to ask if I was okay with this. The product arrived in good condition, and has made its recipient a very happy person

Fantastic customer service, emailed with updates on lead time. Product is well made and packaged well.

When we ordered the item, we got a email saying its out of stock would we like our money back or wait till it came back in stock. You are great at keeping us informed. The item was well packaged. You are brilliant thank you will be definitely buying more items from you.

Great customer service, fast shipping! I received the package and was well received. The Scottish Dirk was great quality, very satisfied with this purchase!

Customer service was quick in answering questions. The sword came in a timely manner. This is my first sword, but certainly not the last.

£9.99 for delivery yet nearly 14 days for item to arrive

Amazing product, great quality

Ordered the deluxe Andùril from the knights vault as an engagement gift for my fiancé. It arrived swiftly and securely packaged, and with a lovely note from the team.

Absolutely recommend.

I bought Galadriel's dagger, and I'm over the moon about how beautiful and well made it is. I first visited their little shop in Edinburgh, and needless to say, I could not help myself. NEXT up a proper big sword for me. Totally recommend!!!

Placed an order prior to Christmas for Ragner Sword. Company kept in touch and done everything they could as the order was on back order.

After a year of the sword being handled and used in many pictures I thought it would be the perfect time to review it. The quality of the swords is impeccable, making the price well worth it. The staff is absolutely amazing because when the sword arrived, the plaque that it came with had misaligned holes so when I had mentioned it, they were so nice about it and sent me another one for free. I definitely want to get the Ragnar Lothbrok sword next to add to my collection :)

i visited the local shop in edinburgh sarah newton the store manager was extremely helpful and equally passionate about the job . the delviery time was great and the quality of the product phenominal

Have ordered 3 items from home in the US and bought 3 items from the shop when we visited scotland numerous times love all items and like the quality and I see another item to get this year during our visit.

Phenomenal as always

Great service, great quality arrived very quickly and in perfect condition.

The sword was purchased as a Christmas present for my son . However when it became known that they would not be able to fulfil before Xmas Sarah e mailed us in good time to let us know and offer full refund. However we elected to wait until the product was back in stock and was kept updated on any progress regularly and received the order today and has not disappointed. The communication and goodwill from the shop was much appreciated.

Great customer service, quick and kind. Got an upgrade because of a long waiting period. Amazing product, very happy!

The order was carried out, dispatched and arrived in very short order, much quicker than anticipated but I'm not complaining. Excellent service for my first order.