Absolutely fantastic company. Searched and researched for ages for a travel buggy for going on holiday before settling on lejoux. Beautiful buggy, very simple to use, smooth and easy to fold down. Com... Toon meer
Bedrijf heeft geantwoord
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I was really impressed with this stroller, especially for the price. It looks much nicer than I expected — the colour is really tasteful and feels quite stylish. It’s lightweight, folds down super sma... Toon meer
You know the saying buy cheap buy twice- this is exactly what has happened to me. Avoid this company and purchase from a reputable brand with good customer service. I have one of the prams, it is 9... Toon meer
Speedy delivery. Seems good value. Purchased for grandparents use. Easy to assemble. Easy to collapse. Seems quite sturdy, haven't used as yet. Is bigger, and seems heavier, than hoped. Handle doesn't... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Thelejouxstroller.com
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FAQ
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Contactgegevens
Bullrush Mills Business Park, wf17 8hf, Batley, Verenigd Koninkrijk
- 020 3886 1121
- admin@thelejouxstroller.com
- thelejouxstroller.com
3,8
Goed
586 reviews
Heeft 41% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Antwoord van Thelejouxstroller.com
Dear Lesley,
Thank you for your positive feedback! We're delighted to hear that you were pleased with our service and the prompt next-day delivery.
Best regards,
The Lejoux Team
great product👍
very great experience with this stroller.
its very comfortable for travel for baby’s.
i like it very much.
the service of this compney is very very good.
5 juli 2024
Antwoord van Thelejouxstroller.com
Dear Amara,
Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with our stroller and found it comfortable for travel with your baby. We're also pleased that you are happy with our service.
Best regards,
The Lejoux Team
Stroller much better than I first…
Stroller much better than I first thought 100% made the right purchase absolutely delighted with my purchase I highly recommend this as a great value for money and quality is excellent.
4 juli 2024
Antwoord van Thelejouxstroller.com
Dear Karen,
Thank you so much for your positive feedback! We're delighted to hear that the stroller exceeded your expectations and that you are pleased with the quality and value for money. Your recommendation means a lot to us.
Best regards,
The Lejoux Team
Dispatched quickly
Dispatched quickly
But I would not buy this stroller again it’s quite flimsy around the seating area
The wheels and frame are sturdy but it does need some extra support as the seat bounces around a lot
4 juli 2024
Antwoord van Thelejouxstroller.com
Dear Sarah,
Thank you for your feedback. We're pleased to hear that the stroller was dispatched quickly. We apologize for any inconvenience caused by the flimsiness around the seating area. Your comments about the need for extra support are valuable, and we will take them into consideration for future improvements.
Best regards,
The Lejoux Team
Partner loves her new stroller
Partner loves her new stroller. Ideal, lightweight and very agile. Only issue is the carry bag for the stroller rips when you use it as a back pack but no major issue. Recommend 👍🏻
8 juli 2024
Review zonder uitnodiging
Antwoord van Thelejouxstroller.com
Dear Danny,
Thank you for sharing your feedback! We're thrilled to hear that your partner loves her new stroller and finds it ideal, lightweight, and very agile. We apologize for the issue with the carry bag ripping when used as a backpack and appreciate your understanding. Your recommendation means a lot to us.
Best regards,
The Lejoux Team
Fabulous stroller
Our stroller arrived in great condition as described. Really smooth to push and perfect for our holiday.
5 juli 2024
Review zonder uitnodiging
Antwoord van Thelejouxstroller.com
Dear Katie,
Thank you for your wonderful feedback! We're thrilled to hear that your stroller arrived in great condition and that it's smooth to push. We're glad it was perfect for your holiday.
Best regards,
The Lejoux Team
Lovley light weight pram
Lovley light weight pram. Use this as opposed to my daughters £800 pram as it’s so versatile.
2 juli 2024
Antwoord van Thelejouxstroller.com
Dear Lynn,
Thank you for your positive feedback! We're delighted to hear that you find our pram lovely and lightweight. It's great to know that you prefer using it over more expensive alternatives because of its versatility.
Best regards,
The Lejoux Team
Great potential but cheap flimsy product and straps that come loose all the time
I had high hopes for the Lejoux, it really is a great idea in terms of being compact and light weight. However it is very cheap quality and flimsy, the straps are terrible and always come loose so my baby sits on a slant every time and cannot be securely strapped in. It’s almost impossible to adjust the seat recline and incline whilst the baby is in the seat, making it very difficult to use if you’re on your own with the baby. Overall disappointing.
3 juli 2024
Review zonder uitnodiging
Antwoord van Thelejouxstroller.com
Dear Karla,
Thank you for your honest feedback. We're sorry to hear that your experience with the Lejoux stroller did not meet your expectations. We understand how important it is for a stroller to be both reliable and safe.
Your comments regarding the quality, straps, and seat adjustment are being taken very seriously. We are committed to improving our products and will address these issues with our design and manufacturing teams.
Please reach out to our customer service team so we can assist you further and work to resolve these concerns. Your satisfaction is important to us.
Best regards,
The Lejoux Team
Awful dangerous product
First impressions were great. The pram does have some good features such as the ability to fold up small and be pulled like a suitcase once folded. Upon use, my opinion has changed. The pram is completely dangerous and a hazard for any baby. The straps become loose after every single use. If you pull on them slightly or if my toddler leans forward they loosen. So if the pram was to tip over then my baby would fall out. The seat has no support so baby slips down all the time. The break has also now broke! We are in the middle of our holiday and are now left without a stroller to use. Absolutely awful quality
30 juni 2024
Review zonder uitnodiging
Antwoord van Thelejouxstroller.com
Dear Kim,
We are deeply sorry to hear about your experience with our product. Your feedback is invaluable to us, and we take safety concerns very seriously.
We apologize for the issues you've encountered with the straps, seat support, and brake. This is certainly not the standard we aim for. Please contact our customer service team as soon as possible, so we can assist you in resolving this matter and ensure your child's safety.
Thank you for bringing this to our attention, and we apologize for any inconvenience caused.
Best regards,
The Lejoux Team
Quick answer and solution for me
26 juni 2024
Antwoord van Thelejouxstroller.com
Dear Elizabeth,
Thank you for your feedback! We're glad to hear that you received a quick answer and solution. Providing prompt and effective customer service is a priority for us.
Best regards,
The Lejoux Team
I was kept up to date of delivery and…
I was kept up to date of delivery and delivery was quick. I am very pleased with the buggy and is as good as it says It is very compact to fit in the car and so easy to put up and down. I also love the fact it has a sunshade with it 👍
7 juni 2024
Antwoord van Thelejouxstroller.com
Dear Michele,
Thank you for your positive feedback! We're delighted to hear that you are pleased with your buggy and found it to be as good as described. It's great to know that you appreciate its compact design, ease of use, and the included sunshade.
We hope the buggy continues to meet your needs and makes your travels more convenient.
Best regards,
The Lejoux Team
Not great for everyday use
It’s terrible in bad weather- the rain cover is very poor quality- ripped after 1st use. The slightest bit of mud around the wheels and it makes it impossible to push unless washed out properly. (I’ve walked tilting the pushchair on the 2 back wheels because the front wheels lock up) My child hates sitting in it because he always slips down, the straps don’t seem to support him well enough to sit upright. Design is great how it folds down so small and can pull it along like a suitcase but other than that I’ve found it very disappointing…
18 juni 2024
Review zonder uitnodiging
Antwoord van Thelejouxstroller.com
Dear DW,
We are sorry to hear about your experience with our product. We strive to provide high-quality items and apologize for the issues you encountered.
Your feedback regarding the rain cover, wheel performance in bad weather, and the seat straps is valuable, and we will look into these concerns. We want to ensure your satisfaction, so please contact our customer service team to discuss possible solutions, such as replacements or further assistance.
Best regards,
The Lejoux Team
Travel stroller
Brought this to use for the grandchildren. Comes with accessories as standard. Compact to store away when not in use. This is excellent
3 juni 2024
Antwoord van Thelejouxstroller.com
Dear Clare,
Thank you for your wonderful feedback! We're thrilled to hear that our travel stroller meets your needs and is convenient for use with your grandchildren. We're glad you find it compact and appreciate the included accessories.
Best regards,
The Lejoux Team
Antwoord van Thelejouxstroller.com
Dear Pauline,
Thank you for your feedback. We are delighted to hear that you find our product easy to use, especially as it accommodates your needs. Ensuring our products are accessible and user-friendly for everyone is very important to us.
Best regards,
The Lejoux Team
I am really happy with the quick…
I am really happy with the quick delivery / service. I am very satisfied with the quality.
I ordered the stroller on Friday afternoon and received next before 12 afternoon.
31 mei 2024
Antwoord van Thelejouxstroller.com
Dear Diler,
Thank you for sharing your positive experience! We're thrilled to hear that you are satisfied with the quality of our stroller and impressed with the quick delivery service. It's great to know that you received your order promptly and are happy with your purchase.
Best regards,
The Lejoux Team
Excellent response with customer service
Professional and very quick with delivery got it within two days.
7 juni 2024
Antwoord van Thelejouxstroller.com
Dear Mrs Christine,
Thank you for your kind words! We're delighted to hear that you had an excellent experience with our customer service and that your delivery was prompt. We strive to provide the best service possible and appreciate your feedback.
Best regards,
The Lejoux Team
disappointed
I love the pushchair but the strap is already broken and the basket underneath I’m disappointed
29 mei 2024
Antwoord van Thelejouxstroller.com
Dear Laura,
We’re sorry to hear about the issues you've experienced with the pushchair strap and basket. We aim to provide high-quality products, and it’s disappointing to hear this. Please contact our customer service team so we can resolve this for you as soon as possible.
Best regards,
The Lejoux Team
Antwoord van Thelejouxstroller.com
Dear Ibrahim,
Thank you for your feedback! We're delighted to hear that you love the pram and find it easy to use everywhere.
Best regards,
The Lejoux Team
Great pushchair & fantastic that you…
Great pushchair & fantastic that you can buy extras still. Good prices & communication
3 juni 2024
Antwoord van Thelejouxstroller.com
Dear Mrs Vanessa,
Thank you for your feedback! We're thrilled to hear that you love the pushchair and appreciate the availability of extras. We strive to offer great products at good prices and provide excellent communication.
Best regards,
The Lejoux Team
Antwoord van Thelejouxstroller.com
Dear Cristina,
Thank you for your amazing feedback! We're delighted to hear that the pushchair exceeded your expectations. Your satisfaction means a lot to us.
Best regards,
The Lejoux Team
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