Always amazing service from team TOS! Top quality products, amazing scents and speedy delivery!
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Received my first order yesterday and considering they've only launched on Wednesday dispatch time was amazing. Super happy with my order and already placing another 🙈 super strong scents, so many fa... Toon meer
Bedrijf heeft geantwoord
I've ordered a selection of fragrances oils from the oil store uk. All of them that I've ordered have smelt amazing, I've found some of my absolute favourites! The turn around was incredib... Toon meer
Bedrijf heeft geantwoord
This company was recommended to me by other customers and another fragrance oil supplier. The website is very easy to navigate, and everything well laid out. They sell wax, fragrance oils and othe... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
The Oil Store supplies high quality fragrance oils to wax melt, candle, bath and body makers and other home fragranced product businesses. We supply free CLP with all of our fragrance oils, as well as unique Clamshells, glitter, mica powder and silicone moulds. We pride ourselves in being able to provide unique fragrances, affordable supplies and all high quality with fast shipping and excellent customer service.
Contactgegevens
32 Castle Road, RH12 3NB, Horsham, Verenigd Koninkrijk
- 07496341411
- theoilstore@outlook.com
- theoilstoreuk.com
4,8
Uitstekend
180 reviews
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Absolutely fantastic.I have ordered…
Absolutely fantastic.I have ordered from here several times since they opened this year.
Quality of the fragrance oils are amazing .The selection of oils is brilliant too not just your usual dupes and standard scents.
Delivery/order processing is always very quick .
One of my go-to suppliers now !
14 december 2022
Antwoord van Theoilstoreuk
Thank you so much Cherie! Your review means the world!
Sent out the wrong item which was lower…
Sent out the wrong item which was lower priced than the one I paid for. Then the one I wanted was out of stock, although it wasn't when I paid for it. Again no communication to explain. So I asked for a refund, after 2 days, and asking again I got a "partial" refund. Will never use this company again!
25 november 2022
Antwoord van Theoilstoreuk
Hi Christine,
Firstly I want to apologize for sending out the wrong silicone mould in your order, this was a human error on our part. When we got your email advising us that we sent you the incorrect item, we did infact apologise to you and communicated that the mould you originally wanted was sadly out of stock so we’re unable to replace, we then did not ask for you to return the wrong mould, and refunded you the full price you paid for the mould. You purchased this mould in our Black Friday sale which is when we had a 30% off promotion running, we did not send you a partial refund, we refunded you the full amount of what you paid for the mould at the time of purchase. I am saddened to read that you have stated we never had communication when we have a whole email thread between ourselves and you, trying our best to resolve the situation, where we had to include screen shots of your original payment to show you we did not send you a partial refund. We wish you every success for the future.
The absolute best
The friendliest , most reliable fragrance company I’ve dealt with . I absolutely love their range of different dupes . They’re so different to the other company’s who have the same fragrances time and time again . Keep up the big dupe lists !! It’s so refreshing 💜
3 november 2022
Amazing little company
I love this little company, the scents from here are absolutely outstanding. They go above and beyond when it comes to customer service 😊
1 augustus 2022
Antwoord van Theoilstoreuk
Thank you so much Claire! Your review means the world!
BEST COMPANY IN THE WORLD!!!!
Absolutely amazing company! The oils are spot on and really strong too😍 one of the best companies I've used!! I definitely absolutely reccomend them😘👌🏻
3 november 2022
Antwoord van Theoilstoreuk
Thank you so much Rebecca! Your review means the world!
The oils smell amazing
The oils smell amazing, dispatch and delivery was very quick looking forward to getting more oils from here x
24 oktober 2022
Antwoord van Theoilstoreuk
Thank you so much Gillian! Your review means the world!
Antwoord van Theoilstoreuk
Thank you so much Diane! Your review means the world!
Antwoord van Theoilstoreuk
Thank you so much Kerrie! Your review means the world!
My new supplier
I've ordered a selection of fragrances oils from the oil store uk.
All of them that I've ordered have smelt amazing, I've found some of my absolute favourites!
The turn around was incredibly quick and considering it was during launch this is impressive.
All the oils I ordered came extremely well packaged. No spillage, which happens a lot from larger companies.
The owner is always on hand with any answers or advice and really knows her stuff.
I don't think I'll be using any other supplier from now on.
1 augustus 2022
Review zonder uitnodiging
Antwoord van Theoilstoreuk
Thank you so much Emma! Your review means the world!
Love these oils
Love these oils. The customer service is 10/10. Highly recommended and I say that from experience as I’ve tried a lot of companies. Thank you :)
5 september 2022
Review zonder uitnodiging
Antwoord van Theoilstoreuk
Thank you so much! Your review means the world!
New fave supplier
New fave supplier. Strong oils, quick dispatch and free clp. What’s not to love. Hot Pink Flamingo, Staying Home, Clouds and Mr Grey are all my faves. Try them, you won’t be disappointed.
1 september 2022
Review zonder uitnodiging
Antwoord van Theoilstoreuk
Thank you so much Tracy! Your review means the world!
Beautiful fragrances
Beautiful fragrances, I've loved every one I've ordered so far. I've had to order in smaller quantities at times but I understand that this is a new, small family run business so have been happy to do so while they get to grips with their demand!
I also love that they are actively seeking out unusual fragrances that aren't stocked by every other oil supplier, and they are beautiful quality ❤️ Highly recommend!
5 september 2022
Review zonder uitnodiging
Antwoord van Theoilstoreuk
Thank you so much Paris! Your review means the world!
Soooo glad i found the oilstore as…
Soooo glad i found the oilstore as there oils are amazing not one i dont like so far deffffo recommmmend 1000000% excited for all the newness as i know i wont be dissapointed
5 september 2022
Review zonder uitnodiging
Antwoord van Theoilstoreuk
Thank you so much! Your review means the world!
Amazing company
Amazing company products and customer service is outstanding! Definitely recommend you won’t be disappointed.
5 september 2022
Review zonder uitnodiging
Antwoord van Theoilstoreuk
Thank you so much! Your review means the world!
This oil company are amazing never had…
This oil company are amazing never had any issues always 100000% great customer service beautiful scents will never go anywhere else, always a pleasure to order my stock from xxx
5 september 2022
Review zonder uitnodiging
Antwoord van Theoilstoreuk
Thank you so much! Your review means the world!
Absolutely love The Oil Store!
Absolutely love The Oil Store!! Amazing quality, super strong oils, stunning glitters and extremely open and honest about all aspects of this blossoming new business. All topped off with the wonderful Alex! Im so so glad I found The Oil Store ❤️
5 september 2022
Review zonder uitnodiging
Antwoord van Theoilstoreuk
Thank you so much! Your review means the world!
Not for me
I have repeatedly contacted this store regarding a fragrance oil but all they say is "coming very soon"," next week", " we have it but haven't bottled it yet" ... I have waited over 2 months and it is still not on their website - I won't bother contacting them again!
4 september 2022
Review zonder uitnodiging
Antwoord van Theoilstoreuk
Hi Claire,
I am so sorry you feel The Oil Store is not for you. The fragrance oil you are referring to is Blue Grotto as per your email, it has not been two months as we did not advertise this fragrance two months ago. You emailed us at the end of July when we stated the oil was coming soon, at that time we were getting the oil made for us, and as you can understand once the oil is made it’s sent for us to test, we test all of our fragrance oils before they are put on sale and this can take some time, we then went on our summer holiday, which was advertised all over our website and social media. The new oils were always advertised to go live upon our return which was the end of August. At the minute we are still a family run business, so we didn’t have anyone to bottle up the oils when we were away. The oils are now available on the website as advertised.
Again, we are truly sorry you feel we are not for you.
Many Thanks,
Alex
Absolutely amazing oil company
Absolutely amazing oil company. Always bringing out the best new scents. The quality of these oils are strong, my customers love them! Fast shipping & the owner is so helpful.
2 september 2022
Antwoord van Theoilstoreuk
Thank you so so much for your review, it means the world!
Amazing service
Amazing service, strong scents that last. Definitely be using again! ❤️
30 augustus 2022
Review zonder uitnodiging
Antwoord van Theoilstoreuk
Thank you so so much for your review, it means the world!
Amazing fragrances
Amazing fragrances, unique clamshells and will be a repeat buyer!
23 augustus 2022
Review zonder uitnodiging
Antwoord van Theoilstoreuk
Thank you so much for your review! It means the world!
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