Our 9 year old son has been using One Glove for 2 seasons now, and training 5 days a week. He absolutely loves the feel and longevity of the gloves as well as the designs and features. He also we... Toon meer
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Lees wat reviewers zeggen
⭐️⭐️⭐️⭐️⭐️ Long-term One Glove lovers here! 🧤❤️ We’ve been loyal One Glove customers for years and have never had an issue — until our latest order. But honestly, what impressed us most was... Toon meer
Customer support team were very helpful at rectifying an issue i had with a pair of gloves i ordered earlier this year. They also advised me to size up based on pictures with measurement of my hand an... Toon meer
Knowing that the team respond to queries and support the product when clearly needed shows me that the tram work hard to ensure trust in the brand is maintained. Thank you team
Bedrijfsgegevens
Geschreven door het bedrijf
With every single glove on offer worn by professional goalkeepers from the Conference all the way up to the Premier League you are guaranteed a quality mitt that has stood the test of time for over a decade - when you choose "ONE" you make the right choice, you make the professional's choice. Not only did we pioneer such quality and accessibility, we delivered. And we continue to deliver more than a decade later. We are the original alternative, we are The One Glove.
Contactgegevens
Verenigd Koninkrijk
- info@theoneglove.com
- theoneglove.com
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Heeft 92% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Contacted the company after an issue…
Contacted the company after an issue with a pair of gloves. Super speedy response. Great resolution. Just another reason why these are our gloves of choice!
Always decent kit
Always decent kit, comms were quick and relevant and helpful
the website is perfect and the chat was…
the website is perfect and the chat was excellent
Great gloves
Great gloves and fantastic customer support. Thanks shannon
Customer service
Great overall.....had a few issues in getting my daughter the right size ..... a quick message to One Glove and they came to the rescue sent measurements over and they guided me to the right size
They swiftly arrived great customer service and great gloves will definitely be ordering again..and one happy daughter.
Great customer service
These are the only gloves my two goalkeeper sons use. Excellent customer service from Kallie and fast response time when I recently had an issue. They resolved immediately and for that I will continue to use them and only them. Thank you
My son is obsessed with One Glove 🧤
My son is obsessed with One Glove 🧤
The gloves are durable and last…..he won’t entertain any other gloves !
The customer service team (from my perspective) is amazing and replied to my email so quickly - complete Mum fail - panic as I didn’t press next day delivery !
Highly recommended all round ! X
Best customer service ever
Best customer service ever. Great communication and OneGlove attempted to advice and support my queries and were so accommodating. My son loves the gloves
Got what I wanted
My gloves ripped within a couple weeks of me wearing them, I reached out to the support team and they got my issue fixed right up.
Shannon from customer service was…
Shannon from customer service was fantastic dealing with a mix up in labels, she found the stock and sorted it all out on her end for me, a refund was all sorted.
Customer support team were fantastic
Customer support team were fantastic! Thanks!
Shannon helped me with my order very…
Shannon helped me with my order very quickly and efficiently.
Thank you
Best company around for goalkeepers
Best company around for goalkeepers
I had an issue in my side but they…
I had an issue in my side but they jumped in and took care of everything and got it fixed fast. Also, every time I had a question, they always responded quickly. P.S. the gloves are awesome as well, my son loves them.
Great aftersales support
Unfortunately I ordered the incorrect size of gloves. I contacted the support team to exchange for a larger size. The support team member I was in contact with really could not of been more helpful.
Excellent quick service
Excellent quick service
Received my sons gloves they came with a slight fault contacted customer support lovely lady called kallie responded very quickly and sorted us with a replacement
Thank you very much
Had a query with my order
Had a query with my order, and the team (Shannon in particular) are always so accommodating and helpful. Brilliant gloves but even better customer service.
Wonderful company and products
Wonderful company, great speedy customer service and amazing products. My daughter is addicted to their gloves .
A very happy little boy with his gloves…
A very happy little boy with his gloves and kit. Very slight defect on the shorts string, they were replaced straight away. Good quality materials and fantastic customer service. Will definitely be a returning customer
My Refund Experience. Thank You Shannon
I recently had gloves from the one glove sent to me, but sadly had a staining colour on them. So why is it 5 star you ask? When I searched up how to refund them I was having some trouble, until I came to conclusion to just email the support team and hopefully sort out a normal refund. I send the email and it felt like seconds I got a reply from one of the members, Shannon. Shannon helped me so much, gave me great options and helped me get a refund. And not only did I get a refund but I got given store credit and was able to keep the other goalkeeper gloves for spare use! When I asked about other gloves she told me every detail and showed me images on the glove itself. I’ve never in my life gotten such quick, kind and helpful service for something as simple as a refund in my life and I thank Shannon and One Glove so much for the help. Great service and looking forward to my new gloves, Thank you!
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