The One Glove Reviews 

Had a query with my order, and the team (Shannon in particular) are always so accommodating and helpful. Brilliant gloves but even better customer service.

Wonderful company, great speedy customer service and amazing products. My daughter is addicted to their gloves .

A very happy little boy with his gloves and kit. Very slight defect on the shorts string, they were replaced straight away. Good quality materials and fantastic customer service. Will definitely be a returning customer

I recently had gloves from the one glove sent to me, but sadly had a staining colour on them. So why is it 5 star you ask? When I searched up how to refund them I was having some trouble, until I came to conclusion to just email the support team and hopefully sort out a normal refund. I send the email and it felt like seconds I got a reply from one of the members, Shannon. Shannon helped me so much, gave me great options and helped me get a refund. And not only did I get a refund but I got given store credit and was able to keep the other goalkeeper gloves for spare use! When I asked about other gloves she told me every detail and showed me images on the glove itself. I’ve never in my life gotten such quick, kind and helpful service for something as simple as a refund in my life and I thank Shannon and One Glove so much for the help. Great service and looking forward to my new gloves, Thank you!

amazing company .. my daughter has so many pairs of these and one pair sadly developed a fault .. they dealt with it straight away with a fantastic response .. as well as the gloves being amazing so are the staff.

Amazing customer service!

Shannon the sales rep was brilliant and very efficient, a credit to the company and answered my question quickly.

Great gloves, my 9year old and 13 year old using them past few years. Also great service. Recommend 100%

Absolutely outstanding customer service! ⭐⭐⭐⭐⭐
Shannon was incredibly helpful, friendly, and professional throughout. The level of care and attention was exceptional, and nothing was ever too much trouble. It’s genuinely refreshing to receive such a fantastic standard of service.
Couldn’t recommend Shannon highly enough — outstanding from start to finish!

Fantastic customer service. Shannon was extremely helpful in working out the size and style most appropriate for my daughter.

Ordered a pair of gloves in usual size but to my own fault neglected that a negative cut with fingerspines would need to be a size / half a size bigger - never usually have to return anything but a simple process laid out with the one glove team, and Shannon followed through getting my return turned around in double quick time so I could get on to getting a different bigger pair! Great customer service, great gloves, won't use another brand again!

Gloves are fantastic - have bought previous times before. But also the customer service is second to none. I recently had to retuen a pair because they were too small - our printer had broken so we were having trouble with the return proceas. Shannon in customer services was amazing- gave me a instructions on an alternative way of doing so and didn't charge us any extra. She was so helpful and friendly. A rare thing these days for company's to make it easy for customers to return a product. Very impressed.

Without doubt the best gloves in the market.

Great people & great brand.

Suggest read negative and poor reviews before buying.

We have purchased several gloves from here and unfortunately recently had a very poor experience with suspect faulty pair. After only a few uses they tore substantially whilst removing one of the gloves.

Normally you can contact the company and be met with some sincerity or gesture of goodwill. As per many other reviews you receive nothing but a pre formatted script that reads around sizing, swelling of hands, super strong strength from a young child that could have caused this, not in a fault spot, assumptions on the childs usage of the glove and so on and son.

With this kind of standard response you can safely assume the company gets alot of these complaints so they have a standard wording response that denies all responsibility of assisting.

I can understand cheap gloves not lasting several uses but gloves at this price point? Not fit for purpose at all and NSW Fair Trading is now involved.

Since moved onto other brands with far better success in the feel, quality and performance of the gloves.

My daughter wanted some goal keeper gloves and found some she liked on The One Glove website. I went through the sizing guide and measured her hands twice to make sure we ordered the right size. Unfortunately the gloves that arrived were so small that she couldn't even get them past her knuckles. When I created a return you get the option of refund to original method (minus the postage cost) or store credit. I returned the gloves and waited ages to hear about the refund, which didn't happen. I got in contact with them over WhatsApp to ask if they had received the gloves, which they had and was reassured that my refund was going to be processed. Almost a week later I received a refund of £21 (the gloves were nearly £30, plus the postage on top that was £4.99 which I didn't expect to receive back). Although I didn't receive a full refund (which I have no idea why I didn't) I'm glad I chose a refund rather then store credit as I wouldn't want to order from them again, way too much hassle.

Customer service absolutely five star ⭐ ⭐⭐⭐⭐

Got my new OG1 Seige gloves delivered the same week as ordered.
This is my first pair of OG gloves, quite a step up from what I was using before, the snug fit is amazing and the grip is exactly as advertised - elite. Ball control was exactly what I expected and felt really confidence inspiring. I am normally a size 10 with other gloves and the 10 in these was perfect.

My daughter has been wearing one glove for 4 years now, and she wouldn’t use anything else! It’s not just about the gloves it’s the experience from one glove it self, the staff are incredible and go above and beyond!

Excellent gloves and value for money. The grip is like glue. Customer service is all so very good. Would recommend to any one. Top brand

Dealt with a problem I’d had with split gloves quickly, offered me store credit, which covered new gloves, deodoriser and covered the p&p