The Online Lighting Store Reviews 

Great selection of lights for reasonable prices. Prompt delivery and staff very helpful

Great efficient service.

I got great service and my two lampshades are beautiful to go with my new two newly renovated rooms, you have a great choice in your website and I'll be back again if I need anymore.

I'm pleased with my purchase and it looks just right in my bedroom. It came with a little tool to extract the light bulb but it doesn't work. Hopefully the bulb will come out ok when it needs to.

Arrived quickly , well packaged, looks good but as yet not fitted .

Prompt, professional service and lovely lights.

Easy to order, everything came with no hassle or damage

I ordered this light for our hallway, in December'25. Although we intended to get it up before Christmas, it lay in the box until January. Unfortunately upon opening we discovered 1 of the glass panels was broken. I contacted customer service by email to let them know, but wasn't expecting much, as so much time had passed since I purchased . A lovely lady called Joy, was extremely helpful and said although they ask that customers open products within 3 days for that very reason, she would get in touch with the supplier and see if anything could be done. Shortly afterwards she informed me that a new glass panel will be sent out as soon as they receive it. A few days later it arrived on my doorstep.
The light is beautiful and is perfect for the space. Will definitely buy from this company again.

The lamps are beautiful. Very high quality. They arrived quickly. Very satisfied with the whole experience.

Product as described there was an issue with the delivery where my and a ladies delivery had each others shipping labels on them, but Online Lighting sorted this with a minimum of fuss in the timescales suitable to me, so very pleased with the service and product.

Beautiful lights very pleased with amber tone in glass.

Bought a light after initially checking if it was in stock to then be told it wouldn’t be in stock for a couple of months. I then asked for the order to be cancelled as I didn’t want to wait that long and was moving address which I notified them of , two months later the light was delivered to my old address and I had to go and get it, luckily the new owners were honest people and let me know. I returned the light at my own expense , even though it was their fault for sending it in the first place and then had a long back and forth about my refund of which now they are not responding. The online lighting store has failed at every hurdle for me, they should have responded and resolved the matter with me as this situation was a result of their multiple errors not mine and I should not be out of pocket for their mistakes yet here we are.

I am super impressed with the Online lighting store. I was after a glass shield to replace one on my Montana Mother and Baby standard lamp. They have bent over backwards to help me with it. Unfortunately due to crossed wires and probably my incorrect description of the item I needed they have been unable to get the correct part I need. Without hesitation I have been refunded. Amazing customer service and for such a small item too. Thank you and especially to Joy Walker for her patience. More than grateful

Product lovely but delivery takes so so long!!!

Grey crackle lamp base. Lovely lamp base, good quality and delivered quickly. It was well packaged.

Straightforward delivery. Helpful and courteous person.

Lovely light fitting. Arrived really quickly. Great follow up customer service.

Excellent service. Love my lamp base, lovely quality and just the colour that I wanted.

Ordered some lights but not enough in stock so further order from Germany made. All arrived and look amazing. Communication with Neil was good,
Will definitely use them again