If I could give 10 stars I would, I left the shop hours ago and I’m still talking to my partner about how amazing the lady who served us was. Kim was absolutely phenomenal and made shopping for my wed... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 44, Almondvale South, EH54 6NB LIVINGSTON, GB
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Lees wat reviewers zeggen
Was served by Auroia at Livingston . So helpful advised me of how the membership works and offers how to use recycling and topping up favourite perfumes. Very pleasant advisor. The price was very good... Toon meer
Bedrijf heeft geantwoord
Aurora was very welcoming and friendly to myself and my mum, great customer service takes the time with customers to make sure your getting the right perfumes or aftershaves and never feel rushed. Tha... Toon meer
The fact that I bought 2 expensive perfumes and they were posted just as they were in a box with no protection, ie, some Bubble wrap or something to keep it from damage would’ve been great. I did rec... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Parfumerie
- Cosmetische producten leverancier
- Cosmetica en parfums leverancier
- Cosmetica winkel
- Geuren- en aromaleverancier
- Haarproductenwinkel
Geschreven door het bedrijf
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contactgegevens
Unit 44, Almondvale South, EH54 6NB, LIVINGSTON, Verenigd Koninkrijk
4,8
Uitstekend
64 reviews
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Excellent Customer Service.
Always shop in the Perfume Shop as staff are lovely and you always get a good deal. A few days ago I went in with my son and Kim helped us. She was so lovely to us. Not pushy at all like in other places and came across as very genuine. Was like being served by a friend. She is a credit to the company.
29 juli 2026
Review zonder uitnodiging
Kim was absolutely amazing
Kim was absolutely amazing, great customer service absolute lovely lady.
4 augustus 2026
Review zonder uitnodiging
Aurora was very welcoming and friendly…
Aurora was very welcoming and friendly to myself and my mum, great customer service takes the time with customers to make sure your getting the right perfumes or aftershaves and never feel rushed. Thank you so much for making us feel welcome in your shop.
15 juli 2026
Review zonder uitnodiging
Highly recommend this shop
Highly recommend this shop. Kim was super helpful and friendly, my kids loved her and we got some lovely fragrances
3 augustus 2026
Review zonder uitnodiging
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Was served by Auroia at Livingston
Was served by Auroia at Livingston . So helpful advised me of how the membership works and offers how to use recycling and topping up favourite perfumes. Very pleasant advisor. The price was very good and I did not feel rushed or pressured.
31 juli 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Livingston 109
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
If I could give 10 stars I would
If I could give 10 stars I would, I left the shop hours ago and I’m still talking to my partner about how amazing the lady who served us was. Kim was absolutely phenomenal and made shopping for my wedding scent a customer service experience I don’t think will ever be topped. Definitely made my day ❤️
2 augustus 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Livingston 109
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Kim was fantastic great with the kids…
Kim was fantastic great with the kids explaining offers and deals available will defo use the same branch next time
2 augustus 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Livingston 109
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Kim was a very nice lady who helped me…
Kim was a very nice lady who helped me decide what one to get. Amazing customer service
1 augustus 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Livingston 109
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Very patient and helpful
Was served by a lovely lady named Kim, was very helpful and kind explaining various prices and spraying different testers of the perfumes for me to try
1 augustus 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Livingston 109
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Kim’s service every time is spot on and…
Kim’s service every time is spot on and her knowledge of perfumes and aftershave is beyond amazing. I now use the perfume shop in Livingston rather than anywhere else as the staff are fabulous
1 augustus 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Livingston 109
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Served by kim today
Served by kim today. Helped me pick out a great perfume. Went above and beyond. Left feeling spoiled. Great experience
1 augustus 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Livingston 109
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Went into the Perfume shop in…
Went into the Perfume shop in Livingston today to find a gift for my friend and was warmly greeted by Kim. I received great customer service from Kim and she really helped me find exactly what I was looking for and more! 10/10 experience 😊
30 juli 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Livingston 109
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Amazing Staff
The staff at the perfume shop keeps me coming every time. They offer top notch service delivery. Finn is my all time favourite staff at the perfume shop. I met Aurora for the first time and she also did a great job. I look forward to visiting the shop again soonest.
24 juli 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Livingston 109
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
the customer service was great
the customer service was great from kim and fin they were so helpful and had a great attitude i would highly recommend this place
27 juli 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Livingston 109
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Wow what can I say about Kim that’s…
Wow what can I say about Kim that’s works in the Livingston store took my daughter and her cousin in for there 1st high school perfume and the help Kim gave them was amazing she went up and beyond for them they where so chuffed with there choice thanks again Kim
27 juli 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Livingston 109
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Kim was great
Kim was great! Great customer service! Highly recommended thank you Kim
25 juli 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Livingston 109
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Fantastic service by Kim at the…
Fantastic service by Kim at the livingston perfume shop. I didn't know what I wanted and she managed to find the exact perfume I was looking for. Thank you so much
20 juli 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Livingston 109
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Kim was very helpful
Kim was very helpful, I got exactly what I asked for and the offer on in store made it a bargain in my eyes.
19 juli 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Livingston 109
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
I would give them more stars but that…
I would give them more stars but that max is 5 unfortunately . 10/10 experience
We loved the staff i would recommend this to everyone i know. The staff were helpful and respectful and Aleah was so kind aurora was very respectful to my mother would always come backkkk.
19 juli 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Livingston 109
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great service
Great service, very helpful staff members. From arora and aleyah, helped my son and daughter choose out a perfume. Managed to get a wonderful present aswell.
19 juli 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Livingston 109
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
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