Got excellent service from Amy she was so patient with me and managed to select two purchases that I would not have chosen due to good customer service. She listened to what I was looking for for two... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 44, Almondvale South, EH54 6NB LIVINGSTON, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Kim made picking an aftershave for my Dad’s Birthday so easy. She was genuinely kind and made me feel like she cared. Kim wrapped my gift up beautifully and made my experience really lovely. Thank you... Toon meer
The fact that I bought 2 expensive perfumes and they were posted just as they were in a box with no protection, ie, some Bubble wrap or something to keep it from damage would’ve been great. I did rec... Toon meer
Bedrijf heeft geantwoord
My daughter and I had a lovely experience at The Perfume Shop in Livingston and were served by Katrina, who was absolutely fantastic. She was polite, friendly and very helpful, and her knowledge of th... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Parfumerie
- ook in
- Cosmetica en parfums leverancier
- Cosmetica winkel
- Cosmetische producten leverancier
- Geuren- en aromaleverancier
- Haarproductenwinkel
Geschreven door het bedrijf
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contactgegevens
Unit 44, Almondvale South, EH54 6NB, LIVINGSTON, Verenigd Koninkrijk
4,9
Uitstekend
145 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
5* Great service from a young girl…
5* Great service from a young girl called Sophie, very polite, friendly helped pick a perfume for my teenage daughter.
5 oktober 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Livingston 109
Hello,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Katrina and Kim were very nice
Katrina and Kim were very nice, welcoming and helpful. Good service, give the lassies a raise!
8 oktober 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Livingston 109
Hello Lee,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Had such a lovely experience here!
Had such a lovely experience here!! Aurora and katrina were both so lovely and helpful❤️
2 oktober 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Livingston 109
Hello Katelyn,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Had great experience buying perfume at…
Had great experience buying perfume at this shop. Amy helped me find the right perfume for me considering i wanted a long lasting strong smell perfume.
Her communication skills and patience made it easy for me to find the best perfume for myself and be happy with the purchase.
Also she helped me set up a card with birthday for great discounts in the future.
Highly recommend the shop.
3 oktober 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Livingston 109
Hi Rohit,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
The employees were super friendly and…
The employees were super friendly and helpful
2 oktober 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Livingston 109
Hi Mateo,
Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
The ladies at the Livingston Centre…
The ladies at the Livingston Centre were so nice and extremely helpful. Both with so much knowledge about the products and promotions. Amazing service.
2 oktober 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Livingston 109
Hello Diana,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Went into the livingston store today…
Went into the livingston store today had a very pleasent experiience with the staff in the store.
Was served by katrina who went out of her way to locate the product i was trying to find,and with success she found it and is now being delivered by ordering from the online store.
2 oktober 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Livingston 109
Hi Paul,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
Great for gifts
Always enjoy buying gifts for my mum from here, Sophie served me and she was very helpful and kind!
21 september 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Livingston 109
Hi Leenie,
Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Workers were absolutely amazing
Workers were absolutely amazing, kind, and gave fantastic customer service, especially a worker called Fin. Will definitely be buying more perfumes from this store.
1 oktober 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Livingston 109
Hi Maha,
Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Aurora was so sweet
Aurora was so sweet! Absolute best customer service i’ve received. She helped with what i was looking for, great with communication and lovely conversation. Pricing for valentino was perfect! she has made me become a customer!
1 oktober 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Livingston 109
Hi Rhia,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
Really good service such an amazing…
Really good service such an amazing staff member
30 september 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Livingston 109
Hello Adam,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Brilliant service from kim
29 september 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Livingston 109
Hello,
Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
It was my birthday 26 th sept went I'm…
It was my birthday 26 th sept went there to get 2 perfumes prada paradox sweet chemistry and miss dior the ladies there in Livingston served by Kim was fantastic I got few goodies and also 10 pound added on my card they made my day very helpful indeed 😊 shall be back again very soon rhankyou to those lovley ladies
26 september 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Livingston 109
Hi Linda,
Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Visited shop today
Visited shop today, looking for new perfume. Kim was extremely helpful, providing great guidance and advice would definitely recommend.
26 september 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Livingston 109
Hi Paige,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
Great experience
I was In the livingston store today and was served by Sophie. She was helpful and knowledgeable about promotions and product information. She was polite and sweet. I bought my perfume with ease and will definitely be back to that store. Great offers on as well and very competitive with other retailers.
26 september 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Livingston 109
Hi Nancy,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
Katrina was super helpful and the kind…
Katrina was super helpful and the kind of assistance you want to have. Very professional, patient and definitely a good salesperson. Thank you
25 september 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Livingston 109
Hi Irene,
Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Packaged arrived on time
Packaged arrived on time, well packaged to reduce any damage
17 september 2026
Antwoord van The Perfume Shop - Livingston 109
Hello Nicola,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
excellent customer service
I popped in to ask about a specific fragrance that they didn't stock unfortunately. However, Aurora was super helpful in helping to identify similar scents to what I was looking for and I left with two bottles. There were offers on so prices were great and I got a free gift as well with my purchase. All in all, a very good experience and great service from Aurora and Katrina.
11 september 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Livingston 109
Hello Karishma,
Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
On her first day WOW!
On her first day, Amy was fantastic! She was incredibly intelligent, communicative and confident in her role, making it hard to believe it was her first day. Thank you Amy and her manager for the excellent customer service. We’ll definitely be back.
20 september 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Livingston 109
Hello Paul,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
I just wanted to take a moment to say…
I just wanted to take a moment to say how wonderful Aurora is at The Perfume Shop in Livingston. She is always incredibly polite, friendly and welcoming, and I’m warmly greeted every time I visit.
Aurora’s customer service skills are exceptional. She is genuinely helpful, attentive and always makes the experience feel personal rather than just being another customer. Her knowledge, professionalism and lovely personality really stand out.
The service I receive from Aurora is honestly one of the main reasons I keep coming back to the store. She is a real asset to the team and deserves recognition for the fantastic customer service she provides. A huge thank you, Aurora! ❤️
18 september 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Livingston 109
Hello Daniel,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.