The Perfume Shop - Livingston 109 Reviews 

103
TrustScore 5 uit 5

4,9

Unit 44, Almondvale South, EH54 6NB LIVINGSTON, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I had a wonderful experience at this perfume shop! Katrina was extremely helpful, kind, and patient as she guided us through smelling several different fragrances. She truly listened to what we were l... Toon meer

Beoordeeld met 5 van de 5 sterren

​Exceptional service at The Perfume Shop in Livingston! Aleah was brilliant, when the fragrance I wanted was out of my budget, she guided me to a fantastic alternative I never would have considered.... Toon meer

Beoordeeld met 5 van de 5 sterren

Kim provided absolutely exceptional service and went completely above and beyond to help us choose the perfect scents for our wedding. Finding the right fragrance can be overwhelming, but Kim's expert... Toon meer

Beoordeeld met 3 van de 5 sterren

The fact that I bought 2 expensive perfumes and they were posted just as they were in a box with no protection, ie, some Bubble wrap or something to keep it from damage would’ve been great. I did rec... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Parfumerie
  2. Cosmetische producten leverancier
  3. Cosmetica en parfums leverancier
  4. Cosmetica winkel
  5. Geuren- en aromaleverancier
  6. Haarproductenwinkel

Geschreven door het bedrijf

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Contactgegevens

  • Unit 44, Almondvale South, EH54 6NB, LIVINGSTON, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

103 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(103)

34.532 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Experience in store.

Had a wonderful experience talking to both of the representatives (Claudia and Kem)here at the store explained about the perfumes and about the VIP Cards and points.

The perfume shop - livingston 1

4 april 2026
Review zonder uitnodiging
Logo The Perfume Shop - Livingston 109

Antwoord van The Perfume Shop - Livingston 109

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Beoordeeld met 5 van de 5 sterren

Aleeha was fantastic

Aleeha was fantastic, polite, attentive and caring. She guided me through all the different choices, recommended different perfumes and even gift wrapped my choice. What a service! As a senior manager i recognise true passion, she's a keeper! Store Livingston Centre.

Thanks

Aamer

10 maart 2026
Review zonder uitnodiging
Logo The Perfume Shop - Livingston 109

Antwoord van The Perfume Shop - Livingston 109

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Beoordeeld met 5 van de 5 sterren

E- mail sent not just with order

E- mail sent not just with order, but also about the dispatch & arrival of the delivery

9 februari 2026
Logo The Perfume Shop - Livingston 109

Antwoord van The Perfume Shop - Livingston 109

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Beoordeeld met 5 van de 5 sterren

Great service from 3 lovely ladies.Went to the store in livingston today…

Went to the store in livingston today as the fragrance store hadn't prepared my order.
The ladies in store helped me get what I needed and gift wrapped it for me too.
Love the ribbon offer it's fantastic.
Very happy customer today thankyou ladies in store on Saturday 14th February.

14 februari 2026
Review zonder uitnodiging
Logo The Perfume Shop - Livingston 109

Antwoord van The Perfume Shop - Livingston 109

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Beoordeeld met 5 van de 5 sterren

Kim and Fin were brilliant today

Kim and Fin were brilliant today, helped me make up a personalised gift set for valentines

11 februari 2026
Review zonder uitnodiging
Logo The Perfume Shop - Livingston 109

Antwoord van The Perfume Shop - Livingston 109

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Beoordeeld met 5 van de 5 sterren

Amazing service from the girls in store…

Amazing service from the girls in store and Kim was amazing xxx

5 februari 2026
Review zonder uitnodiging
Logo The Perfume Shop - Livingston 109

Antwoord van The Perfume Shop - Livingston 109

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Beoordeeld met 5 van de 5 sterren

Good experience going into the shop…

Good experience going into the shop today the girls was lovely

26 januari 2026
Review zonder uitnodiging
Logo The Perfume Shop - Livingston 109

Antwoord van The Perfume Shop - Livingston 109

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Beoordeeld met 5 van de 5 sterren

Best staff

I have visited the perfume shop in livingston the staff in this store is amazing specially Claudia & Kim very welcoming, Friendly & helpful felt very comfortable

24 januari 2026
Review zonder uitnodiging
Logo The Perfume Shop - Livingston 109

Antwoord van The Perfume Shop - Livingston 109

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Beoordeeld met 5 van de 5 sterren

Great staff and help

I went in barely knowing what I was doing and with a vague description of the perfume I was looking for and Claudia was amazing. She found what I was looking for and sorted out a week discount too! Brilliant service.

20 januari 2026
Review zonder uitnodiging
Logo The Perfume Shop - Livingston 109

Antwoord van The Perfume Shop - Livingston 109

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Beoordeeld met 5 van de 5 sterren

Anniversary gift

The ladies in here are lovely helped me find my favourite Bridgerton perfume as a wedding anniversary gift total professionals and extremely knowledgeable and helpful.

18 januari 2026
Review zonder uitnodiging
Logo The Perfume Shop - Livingston 109

Antwoord van The Perfume Shop - Livingston 109

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Beoordeeld met 5 van de 5 sterren

Excellent shopping experience

Excellent shopping experience. Finn was so helpful and patient. Finn confidently helped my son choose a perfume for his girlfriend’s birthday. Finn is a credit to the store.

18 januari 2026
Review zonder uitnodiging
Logo The Perfume Shop - Livingston 109

Antwoord van The Perfume Shop - Livingston 109

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Beoordeeld met 5 van de 5 sterren

Amazing service from manager Claudia …

Amazing service from manager Claudia massive help to get my sons birthday after my order was cancelled and points not back on my account but she managed to help me get them back and was so lovely and chatty.

6 januari 2026
Review zonder uitnodiging
Logo The Perfume Shop - Livingston 109

Antwoord van The Perfume Shop - Livingston 109

Hi,

Thanks for your review. It's great to hear your kind words and recent experience.

The Perfume Shop

Beoordeeld met 1 van de 5 sterren

Free gift is not available

You are selling perfumes with free gifts. Unfortunately the free gifts are not available.
Very bad bussiness practice. If you saying the perfume is with free gift than it has to be with free gift.

24 november 2025
Logo The Perfume Shop - Livingston 109

Antwoord van The Perfume Shop - Livingston 109

Hi,

I am so sorry to hear you did not receive your free gift. Please note, free gifts are subject to availability and these gifts are very limited which is stated on our website. I am truly sorry for any inconvenience caused and if you need any further assistance, do not hesitate to pop back in touch.

Kind regards,
Sharain - The Perfume Shop

Beoordeeld met 5 van de 5 sterren

Fantastic service

Fantastic service, really helpful and knowledgeable. Will definitely be back soon. Thank you for all your help today Eliah

19 oktober 2025
Review zonder uitnodiging
Logo The Perfume Shop - Livingston 109

Antwoord van The Perfume Shop - Livingston 109

Thanks for your review!

It's great to hear your positive feedback. We value you.

Kind regards,
Sharain - The Perfume Shop

Beoordeeld met 5 van de 5 sterren

Aliah was so lovely and very helpful in…

Aliah was so lovely and very helpful in her recommendations and her service
Thanks

19 oktober 2025
Review zonder uitnodiging
Logo The Perfume Shop - Livingston 109

Antwoord van The Perfume Shop - Livingston 109

Thanks for your review!

It's great to hear your positive feedback. We value you.

Kind regards,
Sharain - The Perfume Shop

Beoordeeld met 5 van de 5 sterren

I frequently visit the store in…

I frequently visit the store in Livingston and I am never disappointed with the service and patience that Claudia and Kim provide. 11/10 and highly recommend anyone to shop here when looking for a new scent! Always a pleasant experience and always go the extra mile

11 oktober 2025
Review zonder uitnodiging
Logo The Perfume Shop - Livingston 109

Antwoord van The Perfume Shop - Livingston 109

Hi,

Thank you for a lovely review, we appreciate you and thank you for shopping with us.

Kind regards,
Sharain - The Perfume Shop

Beoordeeld met 5 van de 5 sterren

My perfumes arrived in good time

My perfumes arrived in good time, I got the La bomba and devotion and I have been getting the best compliments so far.

24 september 2025
Logo The Perfume Shop - Livingston 109

Antwoord van The Perfume Shop - Livingston 109

Hi,

Thanks for your lovely words, we appreciate you!

Kind regards,
Sharain - The Perfume Shop

Beoordeeld met 5 van de 5 sterren

Aaliyah 😊

Aaliyah, what can I say, your customer service is second to none, very friendly and genuine person we appreciate your help today.
Thank you Mags n Brad 😊

9 september 2025
Review zonder uitnodiging
Logo The Perfume Shop - Livingston 109

Antwoord van The Perfume Shop - Livingston 109

Hi,

Thanks for your review! We appreciate you.

The Perfume Shop

Beoordeeld met 5 van de 5 sterren

The best service every time

The best service every time. I’ll only shop in this store! Aleah and Kim are just stars!

27 augustus 2025
Review zonder uitnodiging
Logo The Perfume Shop - Livingston 109

Antwoord van The Perfume Shop - Livingston 109

Hello,

Thank you so much for your kind review, we hope to serve you again soon!

Jasmyn
The Perfume Shop

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