I had a wonderful experience at this perfume shop! Katrina was extremely helpful, kind, and patient as she guided us through smelling several different fragrances. She truly listened to what we were l... Toon meer
Locatie
Wijzig locatieUnit 44, Almondvale South, EH54 6NB LIVINGSTON, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Exceptional service at The Perfume Shop in Livingston! Aleah was brilliant, when the fragrance I wanted was out of my budget, she guided me to a fantastic alternative I never would have considered.... Toon meer
Kim provided absolutely exceptional service and went completely above and beyond to help us choose the perfect scents for our wedding. Finding the right fragrance can be overwhelming, but Kim's expert... Toon meer
The fact that I bought 2 expensive perfumes and they were posted just as they were in a box with no protection, ie, some Bubble wrap or something to keep it from damage would’ve been great. I did rec... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Parfumerie
- Cosmetische producten leverancier
- Cosmetica en parfums leverancier
- Cosmetica winkel
- Geuren- en aromaleverancier
- Haarproductenwinkel
Geschreven door het bedrijf
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contactgegevens
Unit 44, Almondvale South, EH54 6NB, LIVINGSTON, Verenigd Koninkrijk
4,9
Uitstekend
102 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great service at the Almonvale
Great service at the Almonvale, Livingston branch on 6th August. I was served by Euan, who was very helpful purchasing a birthday present. Gave me options and advised of deals and also got it gift wrapped. Great touch with a personalised bow. Wonderful service thanks.
6 augustus 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Livingston 109
Hi,
I'm glad you had a 5* experience, thank you for your review!
The Perfume Shop
I was served by Diane
I was served by Diane, Fantastic Woman. Very knowledgeable about fragrances. She gave me what I needed. Brilliant.
4 augustus 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Livingston 109
Hi,
I'm glad you had a 5* experience, thank you for your review!
The Perfume Shop
Very professional service from Ewan
Excellent service. Super professional and very pleasant. Would definitely go back. Was served by Ewan. At Livingston,Scotland.
4 augustus 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Livingston 109
Hi,
We're happy to hear that you found our service excellent and professional. We appreciate your kind words and are glad you enjoyed your experience. Thank you for your positive feedback; we look forward to seeing you again.
The Perfume Shop
Euan was very helpful and friendly
Euan was very helpful and friendly. Made our shopping experience amazing.
4 augustus 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Livingston 109
Hi,
Thank you. We appreciate you!
Kind regards,
Sharain
Great service from Euan today
Great service from Euan today! Very helpful and patient. Especially if you want to try something new. Thank you.
26 juli 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Livingston 109
Hi,
I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.
The Perfume Shop Team.
I visited the Livingston store on 16…
I visited the Livingston store on 16 july, Claudia and Kim assisted me with my purchase, what a great shopping experience, their knowledge and brilliant sense of humour made my day.
Great work girls
16 juli 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Livingston 109
Hi,
I am so pleased to hear you are happy with your recent experience. Thank you!
The Perfume Shop
Great staff
The staff went the extra mile both Euan and Aleah were a credit to the store and very helpful and patient. Gave some great advice and informed us of the best offers.
29 juni 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Livingston 109
Hi,
Thank you for your positive review. Thank you for choosing us to shop with, we truly appreciate you.
The Perfume Shop Team
Was in on 26/06 and both the staff…
Was in on 26/06 and both the staff members that night were great, Euan and the girl with black hair (didn’t catch her name) they were really helpful in helping me find the right scent I was looking for and were very knowledgeable on the products! Will definitely be back :)
26 juni 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Livingston 109
Thank you so much for your review!
The Perfume Shop.
Claudia Epic in every way
Claudia , was one of the most patient and kind people I ever encountered whilst shopping . Claudia took the time to share her knowledge about perfumes and colonges, not only that Claudia went out of her way to check many online stores comparing prices so that I could know exactly where to go for the lowest price . Claudia also educated me on the differences between Elixar , parfume and the others explaining in detail why they are different and last longer . When leaving the shop I witnessed Claudia doing the exact same with other customers ! Total epic and her assistant aleaha was also very good .
19 juni 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Livingston 109
Hi,
It's great to hear of your 5* experience with us. Thank you for your support!
Kind regards,
Sharain
The Perfume Shop Team
The fact that I bought 2 expensive…
The fact that I bought 2 expensive perfumes and they were posted just as they were in a box with no protection, ie, some Bubble wrap or something to keep it from damage would’ve been great. I did receive my perfumes but they were not really packed well.. the box was damaged and could have this resulted in my perfume being smashed , thankfully they weren’t , however using bubble wrap or peanuts for future orders would really help to keep the items protected and peace of mind.
1 juni 2025
Antwoord van The Perfume Shop - Livingston 109
Hi,
We appreciate you bringing this to our attention. We are sorry to hear the packaging was not adequate and the box arrived damaged. We will review our shipping procedures to ensure items are better protected during transit. Thanks for your feedback.
The Perfume Shop
Shoutout to both Aleah & Euan who were…
Shoutout to both Aleah & Euan who were very friendly and helpful . Aleah in paticular had the patience of a saint as we tried to discover which scent would be best for me. no pushy sales as i wanted to wander around the centre to see how the scent settled on my skin. Went back to purchase and they had 20 percent off which was even better .⭐️⭐️⭐️⭐️⭐️
8 juni 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Livingston 109
Hi,
It's lovely to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
Always Helpful
I was running low on my favourite fragrance and was served by Claire they were lovely and helpful so as always a great visit
16 mei 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Livingston 109
Hi,
Thanks for your review. It's great to hear your positive response and thank you so much for shopping with The Perfume Shop.
Kind regards,
Sharain
The Perfume Shop Team
Fab service
Visited the Inverness store and was served by Lisa who couldn’t have been more helpful.
Very friendly, polite and professional
24 april 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Livingston 109
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Excellent customer service from Ann
Just had the best customer service from Ann in the Inverness branch. I had difficulty buying online with Apple Pay and missed the discount which was available. I showed her I couldn’t buy it on line and she told me to go away and come back in half an hour so she had time to phone customers services. When I arrived back she had resolved my problem and a phone number incase it happened again she went above and beyond as did the young girl working alongside her. I will be back soon love to have great personal service. 5 stars 🌟
23 april 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Livingston 109
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
Was a pleasure to be served by Ann in…
Was a pleasure to be served by Ann in the Inverness branch today, so polite and helpful, was a great experience
5*
23 april 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Livingston 109
Hi,
Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.
Kind regards,
Sharain
The Perfume Shop Team
Visited today and was served by ELLIS
Visited today and was served by ELLIS
She was so lovely and helpful.
Thank you.
We will be back.
Fiona
17 april 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Livingston 109
Hi,
Thank you so much for your kind words! We're thrilled to hear you had a great experience.
Stay fabulous and keep spritzing joy!
Kind regards,
Sharain
The Perfume Shop Team
Very helpful staff particularly Lisa
Very helpful staff particularly Lisa
Inverness shop!
16 april 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Livingston 109
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Mia Livingston shop
Visited store on Sunday and was giving helpful informative information by Mia.
6 april 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Livingston 109
Hello,
We're so glad to hear you had a positive experience at our store. We appreciate your kind words about Mia's helpfulness and knowledge. We strive to provide excellent customer service and we're delighted to know that Mia was able to assist you.
Kind regards,
Jasmyn
Feeling ripped off
Feeling ripped off
I bought a 100ml bottle of CK IN2U aftershave for £53 in the shop.
A few days later i was in Semichem and the bigger 150ml bottle was £24.99.
Unfortunatly i have lost my reciept so can't take it back or i would have.
Pls shop around before you buy.
29 maart 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Livingston 109
We understand your frustration with the price difference you experienced. We strive to offer competitive pricing, and it's disappointing to hear that you felt you paid more than you should have. We encourage you to check our website for current pricing and promotions.
Kind regards,
Sharain
The Perfume Shop Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.