Pet Health Club Reviews 

14.558
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Our 1 year old maltipoo went through a safe and successful spade operation. Took 4 hours and she is at home going through her recovery which is proceeding well. Vet and staff were informative, friendl... Toon meer

Beoordeeld met 5 van de 5 sterren

I love this pet plan I don't have to bother about my dogs health again it give's me just what I want and that's my pet bill's paid . Thank You from my American Akita Zeus and me of course John Ca... Toon meer

Beoordeeld met 5 van de 5 sterren

I wanted to register my dog to a nearer practice, and it just so happened that this practice was taking on. It was straight forward to set up my plan my/appointment i got straight in, and the receptio... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My many cats have, over the years, been members of this Club, and I find it reassuring to have this service at a cost which is spread over the year as a monthly charge. Either everything that is inclu... Toon meer

Bedrijfsgegevens

  1. Dierenarts

Geschreven door het bedrijf

We prioritise the health and happiness of your pet. Our specially designed pet health plans are aimed at providing preventative healthcare for your pets. With our plans, you can spread the cost of your pet's preventative healthcare, making it easier on your budget. You can join Pet Health Club at over 800 UK veterinary practices.

Geschreven door het bedrijf

Spread the cost of your pet's preventative healthcare with our dog, cat or rabbit plans.
🧘  Get peace of mind
💷  Spread the cost of preventative healthcare
💊 Get vet-prescribed flea, worm and tick treatment.
❤️  Loved by over 600k pet owners

Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

15K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(14.558)

2.297 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Joining was easy

Joining was easy, great service from the stapenhill branch.
They went out there way to help
Happy cat happy owner

3 augustus 2026
Logo Pet Health Club

Antwoord van Pet Health Club

We're delighted to hear that joining was easy and that our team went above and beyond to help. We're so happy to know both you and your cat are pleased with our service!

Beoordeeld met 5 van de 5 sterren

Healthy Pet Club Healthy Pet

Brilliant service. All vets should offer this as it saves a considerable amount annually because inoculations, microchipping, flea and worm medications, as well as unlimited veterinary consultations (if on the plus plan) are included.

In addition to the above, the pet is seen, weighed, their history detailed, they take a urine sample that the owner has taken from their pet for testing, and the veterinary nurse takes the pet through for a blood test.

Superb service overall, the staff and reception team are great and it's evident this is a vets whose staff genuinely care about their clients' pets which is something that has been sorely missing when I've been registered elsewhere previously.

Cannot thank them enough for the great care they show my MusCATeers, aka Shiva the Diva, Jinxi Harlow and Mimi Minnelli

10 augustus 2026
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Antwoord van Pet Health Club

We are so incredibly happy to hear about your positive experience with us! It truly brightens our day to know that our services, especially the comprehensive plan, are providing such great value and peace of mind for you and your beloved "MusCATeers." We are particularly proud of our dedicated team, from the reception staff to our veterinary nurses, and it's wonderful to hear that their genuine care for your pets shines through. We strive to create an environment where every pet feels comfortable and every owner feels supported, and your feedback confirms we are achieving that goal. Thank you so much for sharing your kind words and for trusting us with Shiva the Diva, Jinxi Harlow, and Mimi Minnelli's care!

Beoordeeld met 3 van de 5 sterren

New membership

can't really comment not used it really had one vets visit which was covered by PHC

3 augustus 2026
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Antwoord van Pet Health Club

We appreciate you taking the time to share your initial thoughts. We're glad to hear that your vet visit was covered. We hope our services continue to meet your needs.

Beoordeeld met 5 van de 5 sterren

On line was very easy

Everything made so easy to use. Very impressed.

24 augustus 2026
Logo Pet Health Club

Antwoord van Pet Health Club

We're so happy to hear you found everything easy to use. Thank you for your kind words!

Beoordeeld met 1 van de 5 sterren

Be very careful

Be very careful. Been with PHC for a few years, but prices go up and up, and it is not good value for money. Subscription auto-renews each year and there is a very small window to cancel and get out of contract. The £60 exit fee is unreasonable. We have lost all trust in this company after these recent changes designed to trap people and fleece them with exit fees. Absolutely would not recommend.

17 augustus 2026
Review zonder uitnodiging
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Antwoord van Pet Health Club

We’re sorry to hear you feel this way, particularly after being a member for several years.

Pet Health Club is a 12-month agreement which automatically renews each year. We send a renewal reminder around 30 days before renewal, giving members the opportunity to cancel before their next contract year begins.

The £60 early cancellation fee applies when a plan is ended during the contract year. This fixed fee replaced our previous reconciliation process and caps the amount members may need to pay when cancelling early.

We understand that price increases and cancellation terms can be frustrating, and we appreciate your feedback. If you’d like us to review your individual membership, please contact our customer support team at info@pethealthclub.com.

Beoordeeld met 5 van de 5 sterren

Love this

Love this. Quite expensive but have saved alot with this one. Well worth tha money

18 juni 2026
Logo Pet Health Club

Antwoord van Pet Health Club

We're so happy to hear that our product has been a valuable investment for you and that you've saved money! We truly appreciate your positive feedback.

Beoordeeld met 5 van de 5 sterren

Provides a great service and lots of…

Provides a great service and lots of relevant information for your pet from puppy throughout adulthood

9 augustus 2026
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Antwoord van Pet Health Club

We're so pleased to hear that you find our service great and that the information we provide for your pet, from puppyhood through adulthood, is relevant and helpful!

Beoordeeld met 5 van de 5 sterren

The best

the best thing we have done for our three cats. It is worth every penny. I recommend everyone to use this service. And to the company itself: to have a greater range in the clinics (there are clinics that do not offer this service)

8 augustus 2026
Logo Pet Health Club

Antwoord van Pet Health Club

We are so happy to hear our service has been beneficial for your three cats! We truly appreciate your kind words and recommendation. We're actively working on expanding our clinic network to offer our services more broadly. Thank you for your valuable feedback!

Beoordeeld met 1 van de 5 sterren

I was told that my initial consultation…

I was told that my initial consultation fee would be refunded when my payment for the club had been accepted. This has not happened!!!
Payments are going out, yet still no refund of initial appointment fee

8 augustus 2026
Logo Pet Health Club

Antwoord van Pet Health Club

We’re sorry to hear you’re still waiting for your refund, especially as your Pet Health Club payments have already started.

If you were advised that your initial consultation fee would be refunded once your membership was active, we’d like to look into what’s happened. Please contact our customer support team at info@pethealthclub.com with your membership details, and we’ll be happy to investigate this for you.

Beoordeeld met 5 van de 5 sterren

It’s a piece of mind that my pet bill…

It’s a piece of mind that my pet bill are are high I just pay for treatment my cat get a clean bell of health

31 juli 2026
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Antwoord van Pet Health Club

We're so happy to hear your cat received a clean bill of health! We understand the concern about pet care costs and appreciate your positive feedback.

Beoordeeld met 5 van de 5 sterren

Easy to use the app

Easy to use the app

27 juli 2026
Logo Pet Health Club

Antwoord van Pet Health Club

We are so glad to hear that you found our app easy to use. Your positive feedback is greatly appreciated!

Beoordeeld met 5 van de 5 sterren
Logo Pet Health Club

Antwoord van Pet Health Club

We are so delighted to hear that you had such a positive experience with our team and enjoyed our service. Your kind words are truly appreciated!

Beoordeeld met 5 van de 5 sterren

Good value for money and the best way…

Good value for money and the best way of taking care of your furry family

7 augustus 2026
Logo Pet Health Club

Antwoord van Pet Health Club

We're so happy to hear that our product provides great value and helps you care for your furry family! Thank you for your kind words.

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