Pet Health Club Reviews 

14.550
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Our 1 year old maltipoo went through a safe and successful spade operation. Took 4 hours and she is at home going through her recovery which is proceeding well. Vet and staff were informative, friendl... Toon meer

Beoordeeld met 5 van de 5 sterren

I love this pet plan I don't have to bother about my dogs health again it give's me just what I want and that's my pet bill's paid . Thank You from my American Akita Zeus and me of course John Ca... Toon meer

Beoordeeld met 5 van de 5 sterren

I wanted to register my dog to a nearer practice, and it just so happened that this practice was taking on. It was straight forward to set up my plan my/appointment i got straight in, and the receptio... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My many cats have, over the years, been members of this Club, and I find it reassuring to have this service at a cost which is spread over the year as a monthly charge. Either everything that is inclu... Toon meer

Bedrijfsgegevens

  1. Dierenarts

Geschreven door het bedrijf

We prioritise the health and happiness of your pet. Our specially designed pet health plans are aimed at providing preventative healthcare for your pets. With our plans, you can spread the cost of your pet's preventative healthcare, making it easier on your budget. You can join Pet Health Club at over 800 UK veterinary practices.

Geschreven door het bedrijf

Spread the cost of your pet's preventative healthcare with our dog, cat or rabbit plans.
🧘  Get peace of mind
💷  Spread the cost of preventative healthcare
💊 Get vet-prescribed flea, worm and tick treatment.
❤️  Loved by over 600k pet owners

Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

15K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(14.550)

2.287 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Vets

Everyone was very friendly and looked after my puppy.

5 augustus 2026
Logo Pet Health Club

Antwoord van Pet Health Club

We're so glad to hear that everyone was friendly and that your puppy was well looked after. Thank you for sharing your positive experience!

Beoordeeld met 5 van de 5 sterren

Very polite and good with my animals

Very polite and good with my animals

5 augustus 2026
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Antwoord van Pet Health Club

We're so happy to hear that your animals had such a positive experience with us! We truly appreciate your kind words.

Beoordeeld met 5 van de 5 sterren

No issues at all with information…

No issues at all with information regarding new policy and everything went smoothly. Staff and service were excellent.

20 augustus 2026
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Antwoord van Pet Health Club

We're so glad to hear that the information regarding the new policy was clear and that everything went smoothly for you. It's wonderful to know that our staff and service met your expectations.

Beoordeeld met 5 van de 5 sterren

Dora

Everything is covered for our cats for the year

12 augustus 2026
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Antwoord van Pet Health Club

We're happy to hear that your cats are well taken care of for the year. We appreciate your positive feedback!

Beoordeeld met 5 van de 5 sterren

Needed to have consultation

Needed to have consultation. It was good to be in and out without worrying about payment. Not been in Pet Club long enough to use the benefits.

5 augustus 2026
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Antwoord van Pet Health Club

We're glad to hear your consultation was efficient and that you appreciated the convenience. We hope you'll have the opportunity to utilize your Pet Club benefits soon!

Beoordeeld met 5 van de 5 sterren

Very helpful

Very helpful
Thank you

31 juli 2026
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Antwoord van Pet Health Club

We're truly happy to hear that we were helpful to you. Thank you for your kind words and positive feedback.

Beoordeeld met 5 van de 5 sterren

This is an excellent service

This is an excellent service, I have Pet Heslth Club plus, and have used the vet consultations on line a number of times. They are very quick to respond and give a written report. Also I find not having to pay for my local vet consultations a great benefit.

27 oktober 2025
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Antwoord van Pet Health Club

We're so happy to hear that our online vet consultations and quick responses have been beneficial for you and your pet. We appreciate you sharing your positive experience!

Beoordeeld met 1 van de 5 sterren

No service

Not got service paid for and incredibly one sided sevice, you never gave a reason for cancellation of my health plan 2 days after initial payment for the first month....see you in civil court for your explanation......not even 28 day allowance....diabolical

15 juli 2026
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Antwoord van Pet Health Club

We’re sorry to hear about your experience and understand how frustrating it must have been to have your plan cancelled so soon after joining without understanding why.

We’d like to look into what happened with your membership and the reason it was cancelled. Please contact our customer support team at info@pethealthclub.com with your details so we can investigate this for you.

Beoordeeld met 4 van de 5 sterren

Love our fur babies .

Great advice available . Helps to keep updated with all things needed to keep our pets healthy and happy . Also affordable.

4 augustus 2026
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Antwoord van Pet Health Club

We're so glad to hear we help keep your pets healthy and happy with our affordable advice! Thank you for your kind words.

Beoordeeld met 5 van de 5 sterren

When I brought Skye last Friday as Nd…

When I brought Skye last Friday as Nd had her injections and chipped and the one that saw her was so gentle and explained when to give her worming and flee treatment

4 augustus 2026
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Antwoord van Pet Health Club

We're so happy to hear that Skye's visit for her injections and chip went smoothly, and that our team was gentle and informative. We appreciate your kind words!

Beoordeeld met 4 van de 5 sterren

Good experience been with same vet for…

Good experience been with same vet for all 4 cats ,sometimes can’t always get the appointment you want and they cancel regularly

10 augustus 2026
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Antwoord van Pet Health Club

We're happy to hear about your positive experience with us over the years! We understand your frustration with appointment availability and cancellations. We are always working to improve our scheduling.

Beoordeeld met 5 van de 5 sterren

Joining was easy

Joining was easy, great service from the stapenhill branch.
They went out there way to help
Happy cat happy owner

3 augustus 2026
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Antwoord van Pet Health Club

We're delighted to hear that joining was easy and that our team went above and beyond to help. We're so happy to know both you and your cat are pleased with our service!

Beoordeeld met 5 van de 5 sterren

Healthy Pet Club Healthy Pet

Brilliant service. All vets should offer this as it saves a considerable amount annually because inoculations, microchipping, flea and worm medications, as well as unlimited veterinary consultations (if on the plus plan) are included.

In addition to the above, the pet is seen, weighed, their history detailed, they take a urine sample that the owner has taken from their pet for testing, and the veterinary nurse takes the pet through for a blood test.

Superb service overall, the staff and reception team are great and it's evident this is a vets whose staff genuinely care about their clients' pets which is something that has been sorely missing when I've been registered elsewhere previously.

Cannot thank them enough for the great care they show my MusCATeers, aka Shiva the Diva, Jinxi Harlow and Mimi Minnelli

10 augustus 2026
Logo Pet Health Club

Antwoord van Pet Health Club

We are so incredibly happy to hear about your positive experience with us! It truly brightens our day to know that our services, especially the comprehensive plan, are providing such great value and peace of mind for you and your beloved "MusCATeers." We are particularly proud of our dedicated team, from the reception staff to our veterinary nurses, and it's wonderful to hear that their genuine care for your pets shines through. We strive to create an environment where every pet feels comfortable and every owner feels supported, and your feedback confirms we are achieving that goal. Thank you so much for sharing your kind words and for trusting us with Shiva the Diva, Jinxi Harlow, and Mimi Minnelli's care!

Beoordeeld met 3 van de 5 sterren

New membership

can't really comment not used it really had one vets visit which was covered by PHC

3 augustus 2026
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Antwoord van Pet Health Club

We appreciate you taking the time to share your initial thoughts. We're glad to hear that your vet visit was covered. We hope our services continue to meet your needs.

Beoordeeld met 5 van de 5 sterren

On line was very easy

Everything made so easy to use. Very impressed.

24 augustus 2026
Logo Pet Health Club

Antwoord van Pet Health Club

We're so happy to hear you found everything easy to use. Thank you for your kind words!

Beoordeeld met 1 van de 5 sterren

Be very careful

Be very careful. Been with PHC for a few years, but prices go up and up, and it is not good value for money. Subscription auto-renews each year and there is a very small window to cancel and get out of contract. The £60 exit fee is unreasonable. We have lost all trust in this company after these recent changes designed to trap people and fleece them with exit fees. Absolutely would not recommend.

17 augustus 2026
Review zonder uitnodiging
Logo Pet Health Club

Antwoord van Pet Health Club

We’re sorry to hear you feel this way, particularly after being a member for several years.

Pet Health Club is a 12-month agreement which automatically renews each year. We send a renewal reminder around 30 days before renewal, giving members the opportunity to cancel before their next contract year begins.

The £60 early cancellation fee applies when a plan is ended during the contract year. This fixed fee replaced our previous reconciliation process and caps the amount members may need to pay when cancelling early.

We understand that price increases and cancellation terms can be frustrating, and we appreciate your feedback. If you’d like us to review your individual membership, please contact our customer support team at info@pethealthclub.com.

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