I have been ordering for months, and wasn’t sure my pet was experiencing good gut health, because he every now and then still vomits, and is constantly licking his paws. We were going to discontinue u... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Have been using Pet lab on all my 6 labs for over 25 years, it helped them live a longer healthier life to 15 years. We now have a 5 yr old silver lab and continuing with him to keep him strong & hea... Toon meer
Bedrijf heeft geantwoord
We have been using the Pro Bright dental powder for over a year and our last vet visit confirmed that our 9 yo mini goldendoodle’s teeth did not need a cleaning.
Bedrijf heeft geantwoord
My dog has been taking the allergy and prebiotic chew for about 9 months now. Before finding these, she was having constant digestive issues that I couldn’t get to the bottom of. After a few months of... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
How to Manage Your Subscription
Geschreven door het bedrijf
- You can manage your subscription via our account portal
- Available 24/7, the online portal allows you to update or cancel subscriptions, update your account, create a pet profile, and shop our VIP store. To access, visit the "account" section on our website menu, and choose the "register" option with the email address you provided when you purchased to create an account. We'll send you a verification email. Once you click on included link, you'll be able to login with your email address and the password and manage your subscription plan.
Contactgegevens
One World Trade Center, 85th Floor, 10007, New York, Verenigde Staten
- 1-866-473-8522
- help@thepetlabco.com
- thepetlabco.com
3,9
Goed
14K reviews
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The absolute best for pet health and care!
The product is top of the line for a healthy gut in my little dog. Also the website, and app are very easy to navigate and conduct business. And the best part is the awesome deals on their items and discounts 😁
5 juli 2026
Review zonder uitnodiging
Antwoord van PetLabCo.
Hi Russell, we're so happy to hear that your dog is enjoying the product! It's also wonderful to know that you find our website and app easy to use. We're here to help so please feel free to reach out with any questions or concerns!
Best regards,
PetLabCo.®
Thank you so much for your tooth…
Thank you so much for your tooth powder! I recently took my chihuahua, Possum, in for her annual visit and the vet was impressed with the condition of her teeth!JHH
4 juli 2026
Antwoord van PetLabCo.
Hi Jan, we are thrilled to hear about Possum's progress! It's wonderful to know. Thank you for sharing this fantastic news! We'd love to continue to hear about how she is doing so please feel free to share updates or reach out with any questions or concerns. We're always here and happy to help!
Best regards,
PetLabCo.®
I am sorry to post a complaint but I…
I am sorry to post a complaint but I have asked o3 different times to stop taking payments out of my bank acct and my stop sending me the tabs. I am 75 yrs old and I cannot afford extra things on my social security.
Sue Tullock
4 juli 2026
Antwoord van PetLabCo.
Hi Sue, thank you for taking the time to reach out and we're sorry to hear about this cancellation issue. We're more than happy to take a further look into this, we've sent you an email to assist you. We can also be reached by phone or chat. We hope to hear from you.
Best regards,
PetLabCo.®
Antwoord van PetLabCo.
Hi James, your positive feedback is greatly appreciated, and we thank you for taking the time to share it with us. We're here to help so please don't hesitate to reach out with any questions or concerns.
Best regards,
PetLabCo.®
Have been using Pet lab for over 20 years
Have been using Pet lab on all my 6 labs for over 25 years, it helped them live a longer healthier life to 15 years. We now have a 5 yr old silver lab and continuing with him to keep him strong & healthy.
Great product, dependable delivery even during Covid, great Customer service.
4 juli 2026
Antwoord van PetLabCo.
Hi Maria,
Thank you for sharing your experience. While we haven't been around quite that long, we do appreciate you taking the time to leave your feedback. Thank you for being a part of our community.
Regards,
PetLabCo.®
Placed an order and paid for expedited…
Placed an order and paid for expedited delivery and it never arrived. Reached out and an AI Bot responded. They replaced my order (with a trial of another item) I did not request additional merchandise, I just wanted what I ordered. Above & beyond customer service. I must say that the AI Bot is pretty good. I have my product and the extra items and my dogs ate both so we will see if I get any results in relieving the itching and maybe cut back on the other med I give them. I hope to post an update in about 3 months. If I was rating the customer service it would I would give a 5 but since I don't know if the product is going to work yet I had to give it a 4.
3 juli 2026
Review zonder uitnodiging
Antwoord van PetLabCo.
Hi Leslie, we appreciate you sharing your experience with us. We're glad to hear we were able to resolve your delivery issues for you! Thank you taking the time to leave this feedback. Please feel free to keep us posted on your pup’s progress, as we'll be more than happy to provide support for you and your pup along the way!
Best regards,
PetLabCo.®
Amazing customer service
Amazing customer service. Heard back from them within the hour and problem was rectified. Highly recommend.
3 juli 2026
Review zonder uitnodiging
Antwoord van PetLabCo.
Hi Joyce, we're so glad to hear we could resolve your issue quickly and that you had a positive experience with our customer service. We appreciate you taking the time to leave this review. We're always here and happy to help.
Best regards,
PetLabCo.®
My dog is doing much better and he does…
My dog is doing much better and he does love the taste of these new ones. Thank you.
25 juni 2026
Antwoord van PetLabCo.
Hi Earl, we're so happy to hear that your dog is doing much better and enjoys the taste! Thank you for sharing this great news with us. Please don't hesitate to reach out should any questions or concerns arise! We're always here to help!
Best regards,
PetLabCo.®
Your probiotic has give my dogs new…
Your probiotic has give my dogs new life. 1 tablet each day has given them regular bowels and made them happy and healthy
3 juli 2026
Antwoord van PetLabCo.
Hi Albert, we are so happy to hear about your dog's progress! We appreciate you for sharing your positive feedback. Please feel free to share more updates, these kind of stories truly make our day. We're always here and happy to help!
Best regards,
PetLabCo.®
Company is very receptive to your…
Company is very receptive to your animals wellbeing. Had great experience with staff.
3 juli 2026
Antwoord van PetLabCo.
Hi Rebecca, we're so glad to hear your experience with us was positive. We truly appreciate your kind words! Please don't hesitate to reach out with any additional questions or concerns! We can be reached by email, phone or chat. We're always happy to help.
Best regards,
PetLabCo.®
Cheaper meds and great shipping!
25 juni 2026
Antwoord van PetLabCo.
Hi Kelly, we appreciate you taking the time to share this positive feedback. We'd like to mention we do not offer medications, only supplements. We're happy to hear about your great shipping experience! Please feel free to reach out to us with any questions or concerns! We're available via phone, email or chat!
Best regards,
PetLabCo.®
Excellent products
I only know the 2 products that I I'm using for my dog and they are excellent (Dental Formula and Pro-Bright Advanced)
25 juni 2026
Antwoord van PetLabCo.
Hi Kim, we're so glad to hear that the Dental Formula and ProBright Advanced are working so well for your dog! Thank you for sharing your positive experience with us. We'd love to hear more updates so please don't hesitate to reach out. We can always be reached by email, chat or phone. We're here to help!
Best regards,
PetLabCo.®
Dakota Raschard Pinkney 3.9 months with a white coat with large black spots.
well I have a papillion mix. he will be 4 soon. He was constantly scratching. I bought the probiotics, at first I didn't notice any change. after 2 months he has change. I stay on the probiotic for 4 months, then I stopped. it is amazing. I wanted to make sure it was a product. He started back itching, I am buyng a bundle since now I know for sure. I know he will glad. I rate the product a 5. Its wonderful.
Regina Pinkney Houston Texas
2 september 2025
Review zonder uitnodiging
Antwoord van PetLabCo.
Hi Regina, we are so happy to hear about the positive change in your papillon mix! We appreciate you sharing your experience. Thank you for your fantastic 5-star rating! Please don't hesitate to reach out with any questions or concerns, we're available via email, phone or chat.
Best regards,
PetLabCo.®
After not receiving my package they…
After not receiving my package they helped me out and got it to me quickly
25 juni 2026
Antwoord van PetLabCo.
Hi there, thank you for taking the time to share this. We're glad to hear we were able to resolve this and get your order to you in a timely fashion. We are always here and happy to help so please feel free to reach out with any questions or concerns. We can be reached by email, phone or chat!
Best regards,
PetLabCo.®
I've been using the perlab probiotics…
I've been using the perlab probiotics for a month so far she has slowed down on the scratching she loves to eat them
2 juli 2026
Review zonder uitnodiging
Antwoord van PetLabCo.
Hi Paula, thank you for this positive feedback, we're glad to hear about your pup's progress. Just a reminder that it can take some time to experience the best potential benefits of our product, so we suggest consistent use for at least 90 days.
We’re here for you and can’t wait to hear how things progress!
Best regards,
PetLabCo.®
Our dog stopped licking his toes
Our dog stopped licking his toes! He used to lick his toes and whine while doing so every night, so I guess it's working! Smells like bacon and our dog loves it! I've actually had to lock it up because he's swiped a few jars off the counter 🤦♂️
I like that it's automatically delivered too, I don't have to think about ordering it to keep in stock.
30 juni 2026
Antwoord van PetLabCo.
Hi Richie, we're happy to hear about your dog's progress and that he's enjoying the taste so much! We're glad to hear the autoship option has made things easier, we're always here and happy to help so please don't hesitate to reach out with any questions or concerns.
Best regards,
PetLabCo.®
Antwoord van PetLabCo.
Hi Karri, thank you for taking the time to leave this review. We're sorry to hear about this, we're more than happy to adjust your autoship dates. We've sent you an email to further assist, we hope to hear back from you. We can also be reached by phone or chat. We're always here to help.
Best regards,
PetLabCo.®
The probright product works well
The probright product works well. My dog has decent teeth and puppy breath even at 5 years old. It saves me from having to brush her teeth nearly as frequently. Good product delivered to my post office, thank you.
18 juni 2026
Antwoord van PetLabCo.
Hi there,
We are so happy to hear that our product is helping to keep your dog's teeth healthy and breath fresh! Thank you so much for sharing your positive experience with us.
Kind regards,
PetLabCo.®
Antwoord van PetLabCo.
Hi Susan,
We're so glad our quick response was helpful and appreciate you sharing your positive experience with us. We try to get to every customer as quickly possible.
Warm regards,
PetLabCo.®
Pup doesn’t really like the taste.
Pup doesn’t really like the taste.
But we like the results so I have to camo it in some other food that he doesn’t mind eating
25 juni 2026
Antwoord van PetLabCo.
Hi there, thank you for this feedback. We're sorry to hear your pup isn't enjoying the chews. We've emailed you with a few tips that we hope will help. We can also be reached out by phone or chat. We hope to hear from you soon.
Best regards,
PetLabCo.®
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