I have been ordering for months, and wasn’t sure my pet was experiencing good gut health, because he every now and then still vomits, and is constantly licking his paws. We were going to discontinue u... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Have been using Pet lab on all my 6 labs for over 25 years, it helped them live a longer healthier life to 15 years. We now have a 5 yr old silver lab and continuing with him to keep him strong & hea... Toon meer
Bedrijf heeft geantwoord
We have been using the Pro Bright dental powder for over a year and our last vet visit confirmed that our 9 yo mini goldendoodle’s teeth did not need a cleaning.
Bedrijf heeft geantwoord
My dog has been taking the allergy and prebiotic chew for about 9 months now. Before finding these, she was having constant digestive issues that I couldn’t get to the bottom of. After a few months of... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
How to Manage Your Subscription
Geschreven door het bedrijf
- You can manage your subscription via our account portal
- Available 24/7, the online portal allows you to update or cancel subscriptions, update your account, create a pet profile, and shop our VIP store. To access, visit the "account" section on our website menu, and choose the "register" option with the email address you provided when you purchased to create an account. We'll send you a verification email. Once you click on included link, you'll be able to login with your email address and the password and manage your subscription plan.
Contactgegevens
One World Trade Center, 85th Floor, 10007, New York, Verenigde Staten
- 1-866-473-8522
- help@thepetlabco.com
- thepetlabco.com
3,9
Goed
14K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I do get my order quickly for my auto…
I do get my order quickly for my auto delivery.
The product is keeping my dog's breath fresh and no added build up of plaque but the teeth are not white as depicted on pictures. As long as it works to stop added plaque , I'm happy.
25 juni 2026
Antwoord van PetLabCo.
Hi Mary,
We appreciate you sharing your experience with us! It's wonderful to hear that your auto-delivery is prompt and that the product is effectively maintaining your dog's fresh breath and making a difference. With consistency, many customers notice improvements months after months.
Warm regards,
PetLabCo.®
I haven't seen an improvement in the…
I haven't seen an improvement in the plak on my dogs teeth or their breath. Dogs like the flavour.
22 juni 2026
Antwoord van PetLabCo.
Hi Lisa!
Thank you so much for sharing your experience. We are sorry to hear you have not seen the desired results. We've found it usually takes 90 days of the recommended daily dose to see potential benefits. That's normal for any supplement.
Someone from our Customer Experience team will follow up with you shortly to provide support. Thanks for bringing this to our attention.
Warm regards,
PetLabCo.®
Antwoord van PetLabCo.
Hi Timothy,
Thank you for your 5-star review! We truly appreciate it.
Warm regards,
PetLabCo.®
The joint pills gave my dog more years…
The joint pills gave my dog more years without pain. He started taking them and was able to jump up and set with me. I have also started giving my other senior dog these pills because he was favoring his back legs.
29 juni 2026
Antwoord van PetLabCo.
Hi there,
We are so happy to hear that our Joint Care Chews have made your dog live more comfortably and enjoy time with you again. It's wonderful that you're seeing positive results with your other senior dog as well. Thank you for sharing your experience!
Kind regards,
PetLabCo.®
9 years and no dental cleaning needed
Our vet just can't believe that my 9 year old golden has never had to get a dental cleaning, her teeth have been pearly white thanks to this product!
29 juni 2026
Antwoord van PetLabCo.
Hi there,
We're thrilled to hear about the amazing results you've seen with your golden's teeth! It's wonderful that our product has helped keep them pearly white and impressed your vet.
Best regards,
PetLabCo.®
Our little dog has been much happier…
Our little dog has been much happier after using the probiotic formula. Before, she was scratching and gnawing at her skin and paws constantly. We were having to take her to the vet about once a month for allergy shots and using a spray that she hated. She doesn’t do that anymore and her fur has grown back in and gotten thicker. She loves the taste and thinks it’s a treat. She is also much calmer and relaxed. I have been telling everyone I know with dogs about this product and how great it works.
29 juni 2026
Antwoord van PetLabCo.
Hi there,
We are so happy to hear that our Probiotic has made such a positive difference for your beloved dog! It's wonderful to know that her scratching and gnawing have subsided, and that her fur is growing back thicker. We are also delighted that she enjoys the taste and is much calmer. Thank you for sharing your fantastic experience and for recommending us to others!
Kind regards,
PetLabCo.®
Great products!!!
Great products!!!
We fully on board for the tooth powder, it works great!
29 juni 2026
Antwoord van PetLabCo.
Hi Gabe,
We're so happy to hear you're fully on board with our tooth powder and that it's working great for your pet! Thank you for sharing your positive experience.
Kind regards,
PetLabCo.®
Our dog seems to like the tablets
Our dog seems to like the tablets! Everytime my order gets attempted to be delivered it is delayed or lost. Whatever carrier Pet Lab is using for delivery is a VERY unreliable company. Pet Lab always assures that I get my order but its late and I have to spend time contacting them too many times.
29 juni 2026
Antwoord van PetLabCo.
Hi Brent,
Thank you so much for sharing your experience! While we are thrilled to hear your dog is liking the chews, we are sorry to hear about the trouble you have had regarding the deliveries. We appreciate your feedback!
Regards,
PetLabCo.®
We have been using PetLab ProBrite for…
We have been using PetLab ProBrite for over a year and are just amazed at how much better our senior dogs teeth look. He refuses a brush, so this has literally been a life saver.
29 juni 2026
Antwoord van PetLabCo.
Hi Phillip,
We are so pleased to hear about the amazing improvement in your senior dog's teeth after using ProBright for over a year. It's wonderful that our product has been such a great help, especially since brushing is a challenge. We always encourage to keep brushing as part of their routine, but we understand the challenges. Thank you for sharing your positive experience!
Kind regards,
PetLabCo.®
Antwoord van PetLabCo.
Hi there,
We are so happy to hear that you receive your orders when you need them and that your dog loves our products. Thank you for sharing your positive experience!
Best regards,
PetLabCo.®
It does work
Yes, it's working on my female coat very well she still has some spots that hair has grown back yet.
29 juni 2026
Antwoord van PetLabCo.
Hey Shannon,
We're so happy to hear our product is working well for your dog! We appreciate you sharing your positive experience with us.
Kind regards,
PetLabCo.®
I can see the difference in my dog
I can see the difference in my dog. Just waiting for more improvement, because she’s still scratching.
22 juni 2026
Antwoord van PetLabCo.
Hi Priscilla,
We are happy to hear you're seeing a difference in your dog! Many of our customers notice changes within 90 days of consistent use. Please keep us in the loop on your dog's progress!
Warm regards,
PetLabCo.®
Easy access to live assistance to alter…
Easy access to live assistance to alter delivery schedule.
29 juni 2026
Antwoord van PetLabCo.
Hi there,
We're happy to hear that our system allows it to be easy access to live assistance and altering delivery schedule. We appreciate your positive feedback!
Warm regards,
PetLabCo.®
Lets see
Lets see, your product worked for about a month but beyond that I would like to let everyone know that I have been trying to get out of this subscription for 4 months now!!! DO NOT SUBSCRIBE! They will not let you out!!! They still charge my account EVERY month after repeated Cancel notifications every month.
29 juni 2026
Antwoord van PetLabCo.
Hi there,
We are sorry to hear about your experience. We've found it usually takes 90 days of the recommended daily dose to see potential benefits. That's normal for any supplement.
Being on a subscription is the best way to make sure your products arrive on time and at the best price! Our subscribers receive 20% off the price of their product, and that price will not increase for the lifetime of the subscription. You can manage your subscription online through our customer account portal, found here: https://account.thepetlabco.com/login
Someone from our Customer Experience team will follow up with you shortly to provide support. Thanks for bringing this to our attention.
Warm regards,
PetLabCo.®
PetLab ProBright Powder Really Works!
I began using PetLab ProBright Powder for my schnauzer. Charlie's teeth, especially his canines and back molars had a lot of tartar. The powder works! Charlie now has just a small dot of tartar on his canines. His molars used to be yucky with tartar --- now there is so much less tartar than before. I will continue to use it because it has been effective. I was afraid he would not accept it on his food but that has not been a problem.
28 juni 2026
Antwoord van PetLabCo.
Hi Marylee,
We are so glad to hear about the positive changes in Charlie's dental health! It's wonderful that our ProBright has been effective on his canines and molars. We appreciate you sharing your experience and are happy that Charlie is accepting the powder so well with his food. We are committed to providing products that make a real difference for our furry friends.
Best regards,
PetLabCo.®
It really works
It really works! I'm using this for about 4 months and my dog's eyes looks better. The allergy too. I recommend this to my friends and they are happy too.
29 juni 2026
Antwoord van PetLabCo.
Hi Magdalena,
We're so happy to hear that you've seen such positive changes in your dog! It's wonderful that you're recommending us to your friends.
Warm regards,
PetLabCo.®
Great service and it works!!
It took my yorkie a bit to like the “treats”. But now he lets me know when it’s time for them. They have helped tremendously with his allergies. I give him the Itch Relief Pro Chew and Allergy and Immune Probiotic Chew, then after he takes those he receives the Salmo Bites, which are his favorite. Great service and a fantastic company.
29 juni 2026
Antwoord van PetLabCo.
Hi Katherine,
We're so happy to hear that your yorkie is enjoying the chews and that they've made such a positive difference! It's wonderful to know he looks forward to them.
Warm regards,
PetLabCo.®
Works wonders on my dog's teeth
Works wonders on my dog's teeth. The only downfall is the shipping takes forever..
29 juni 2026
Antwoord van PetLabCo.
Hi Terri,
We're so happy our product works wonders for your dog's teeth! We understand your concern about shipping times and are actively working to improve our delivery speed for a better experience.
Kind regards,
PetLabCo.®
Great company
Great company, always on time and very easy to adjust my account! Thank you!
29 juni 2026
Antwoord van PetLabCo.
Hi Brock,
We're so glad to hear you find our service reliable and account adjustments easy. Your positive feedback truly makes our day!
Best regards,
PetLabCo.®
Antwoord van PetLabCo.
Hi Debbie,
We are sorry to hear about your experience. Did you know that we offer Customer Portals in which you can adjust the frequency of your deliveries as well as pause or cancel your subscription at any time? If you haven’t created an account yet, you’ll need to do that before you can log in.
Here’s the link for your convenience:
https://account.thepetlabco.com/login
A member of our team will also reach out to you to provide further support. Thank you for bringing this to our attention.
Regards,
PetLabCo.®
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