I have been ordering for months, and wasn’t sure my pet was experiencing good gut health, because he every now and then still vomits, and is constantly licking his paws. We were going to discontinue u... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Have been using Pet lab on all my 6 labs for over 25 years, it helped them live a longer healthier life to 15 years. We now have a 5 yr old silver lab and continuing with him to keep him strong & hea... Toon meer
Bedrijf heeft geantwoord
Sneaky website, automatically signs you up for recurring subscriptions of multiple products I didn't order. They make it difficult to cancel to. Not sure how I enrolled for subscriptions without ever... Toon meer
Bedrijf heeft geantwoord
We have been using the Pro Bright dental powder for over a year and our last vet visit confirmed that our 9 yo mini goldendoodle’s teeth did not need a cleaning.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
How to Manage Your Subscription
Geschreven door het bedrijf
- You can manage your subscription via our account portal
- Available 24/7, the online portal allows you to update or cancel subscriptions, update your account, create a pet profile, and shop our VIP store. To access, visit the "account" section on our website menu, and choose the "register" option with the email address you provided when you purchased to create an account. We'll send you a verification email. Once you click on included link, you'll be able to login with your email address and the password and manage your subscription plan.
Contactgegevens
One World Trade Center, 85th Floor, 10007, New York, Verenigde Staten
- 1-866-473-8522
- help@thepetlabco.com
- thepetlabco.com
3,9
Goed
14K reviews
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Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I do like the detal powder for my two…
I do like the detal powder for my two chihuahuas, wish you had this product for cats though. I rated product a four because it has taken longer to see significant results. I have used the product as recommended daily and will continue to do so.
25 juni 2026
Antwoord van PetLabCo.
Hi Linda, thank you sharing such this feedback. Typically, our customers report the best results after 90 days of consistent use, as is common with supplements. We do offer cat products, we've sent you an email with additional information. We're always here and happy to help, should any questions or concerns arise.
Best regards,
PetLabCo.®
My golden has been taking the probiotic…
My golden has been taking the probiotic chews, 2x daily for over 3 months with little to improvement licking and chewing her paws. Still scratching too, only slightly less. Unfortunately not the helpful product we were hoping for. :(
25 juni 2026
Antwoord van PetLabCo.
Hi Patricia, thank you for taking the time to leave this feedback. We're sorry to hear you haven't seen the desired results, we are more than happy to help you explore your options. We've sent you an email but you're more than welcome to reach out via phone or chat as well. We look forward to hearing from you.
Best regards,
PetLabCo.®
Tyler has much healthier skin
Tyler has had considerably less problems with skin itch after using PetLab chews. The Petlab customer service in helping us to adjust delivery schedule was excellent
18 juni 2026
Antwoord van PetLabCo.
Hi Al, we're so happy to hear about Tyler's progress! We appreciate your positive feedback. Please feel free to keep us updated, these kind of stories really make our day! Please don't hesitate to reach out with any questions or concerns.
Best regards,
PetLabCo.®
My Sadie girl had pancreatitis
My Sadie girl had pancreatitis. And I have been feeding her my own food which was raw. So I started her on Farmers Dog she has lost weight and looks amazing. Levi, my other Yorkie mix is so young and he’s eight years old. I count this to me switching to Farmers Dog and being the most amazing dog mom ever.
18 juni 2026
Antwoord van PetLabCo.
Hi there,
We are happy to hear Sadie and Levi are doing well. They are lucky to have you as their dog mom.
While we are PetLabCo.®. and not The Farmer's Dog, we truly appreciate you taking the time to share your experience.
Regards,
PetLabCo.®
Great products
Great products, easy to order, no hassle.. I'll let you know when I get misters packages in mail.. hopefully they will stop his endless licking of anything he sees.
25 juni 2026
Review zonder uitnodiging
Antwoord van PetLabCo.
Hi Tammy, we're happy to hear about this positive experience. Typically, our customers report the best results after 90 days of consistent use, as is common with supplements. Please feel free to keep us posted on your pup’s progress, as we'll be more than happy to provide support for you and your pup along the way. We're always here and happy to help.
Best regards,
PetLabCo.®
Lori
Love the product! Works really good for my girl !
Please send more , we are running low !
Thank you . We are big fans
Thanks again
Lori Guck Ames
18 juni 2026
Antwoord van PetLabCo.
Hi Lori, thank you for this great feedback, we're glad to hear your pup is enjoying the product! We are more than happy to assist you with any subscription adjustments, we've sent you an email. You can also reach out via phone or chat, we look forward to hearing back from you.
Best regards,
PetLabCo.®
My dog loves the taste but not noticing…
My dog loves the taste but not noticing a difference except on front teeth.
29 mei 2026
Antwoord van PetLabCo.
Hi Carolyn, we're glad to hear your pup has enjoyed the taste but we're sorry to hear you haven't seen the desired results. We're more than happy to take a look into this, so we've sent you an email. We're also available via phone and chat. We look forward to hearing from you.
Best regards,
PetLabCo.®
The green powder has completely cleared…
The green powder has completely cleared up my dog’s bad breath and she loves the flavor.
18 juni 2026
Antwoord van PetLabCo.
Hi Mary,
We're so happy to hear our ProBright products have made a positive difference in your pup and that she enjoys the flavor! Thank you for sharing.
Warm regards,
PetLabCo.®
Auto Order
The order is auto order, auto pay, and comes every month days before the previous month's order is gone.
18 juni 2026
Antwoord van PetLabCo.
Hi Shirley,
We appreciate you sharing your experience with our subscription service. We understand how important timely deliveries are. Plus, they help save more!
Kind regards,
PetLabCo.®
The product did nothing to improve my…
The product did nothing to improve my pets breath or teeth despite using it for months. At this point my pet refuses to eat anything the powder is mixed with. I have sent several emails to cancel the product and I receive no response. I have containers I want to return and nobody responds to my requests for direction on how to return
18 juni 2026
Antwoord van PetLabCo.
Hi Sharon, we're sorry to hear about this experience and that you haven't seen the desired results. We appreciate you taking the time to leave this feedback. We are sending you an email to resolve this for you, we can also be reached by phone or chat. We look forward to hearing back from you.
Best regards,
PetLabCo.®
No significant improvement in dental health
I subscribe and receive Probright dental powder for my dogs monthly. Your product was recommended to me by my dog’s vet but at our annual visit, she was commenting on the tartar and saying a dental cleaning may be needed. My other dog had a dental cleaning in December and already has tarter build up. This leads me to believe the product is not effective. It is expensive for a product that does not seem to make a significant difference. It also does not mix well with the food and I often find it caked on the bottom of their bowls. The vet recommended a different product that is granular. It mixes well and is less expensive.
25 juni 2026
Antwoord van PetLabCo.
Hi Ann, thank you taking the time to leave this feedback and we're sorry to hear you haven't seen the desired results. We've sent you an email to further assist you with this, we can also be reached by phone and chat. We look forward to hearing back from you. We're here to help.
Best regards,
PetLabCo.®
Is there really a difference? My greyhounds say maybe
I'm not so sure I'm seeing -- or smelling -- that much difference. I have 3 greyhounds, which is a tough assignment, I'll concede that. But especially their back molars are not feeling it. We supplement with brushing, but that's not an easy chore with these guys. So, I'll give it a little more time to see what happens.
18 juni 2026
Antwoord van PetLabCo.
Hi Richard, we appreciate you taking the time to give this feedback. We're sorry to hear you haven't seen all the desired results. We've sent you an email to further look into this, we'd love to hear back from you. We're also available via phone and chat.
Best regards,
PetLabCo.®
Does nothing for my dogs and want to…
Does nothing for my dogs and want to cancel it but can't very unsatisfied please stop sending it to me STOP! I'm tired of posting for a product I have no use for! PLEASE STOP SENDING IT AND CHARGING ME FOR IT!!!!
18 juni 2026
Antwoord van PetLabCo.
Hi Mike, thank you taking the time to leave this feedback. We're truly sorry to hear about these cancellation difficulties, we understand this can be frustrating. We've reached out via email to resolve this for you, we can also be reached by phones and chat. We hope to hear back from you.
Best regards,
PetLabCo.®
Your product is good
Your product is good, however your shipping is much too frequent . I have about five shipments ahead. I have a small dog, and 4 containers per month is much to much. Therefore I would like to cancel my subscription and would like to order myself as needed. I have tried to change this, but it is very difficult to do.
25 juni 2026
Antwoord van PetLabCo.
Hi Dolly, thank you for relaying this feedback, we're sorry for any frustrations this may have caused. We're more than happy to help with any adjustments, we've sent an email to further discuss this. We are also available by phone and chat. We look forward to hearing from you.
Best regards,
PetLabCo.®
It works!
My dog’s teeth were brown especially near her gumline, but after daily use in her dinner meals, her teeth are white. I can’t believe it!! I wish I took a picture bc it’s incredible!! This product really worked for my dog! I think it’s been a few months; I’d say 3 or 4. Thank you!!
18 juni 2026
Antwoord van PetLabCo.
Hi Chris,
We are so glad to hear about the amazing transformation in your dog's teeth! Thank you for sharing your incredible experience with us.
Kind regards,
PetLabCo.®
It’s so easy to make sure you have what…
It’s so easy to make sure you have what your pet needs.
18 juni 2026
Antwoord van PetLabCo.
Hey Sharroll,
We're so glad you find it easy to care for your pet's needs. Thank you for your feedback!
Best regards,
PetLabCo.®
I have made multiple attempts to…
I have made multiple attempts to suspend/cancel my subscription because I have too much product. I’m still getting charged and receiving product I do not need. I’m extremely frustrated at this point. Whatever you do, DO NOT sign up for a subscription!
16 juni 2026
Antwoord van PetLabCo.
Hi Susanne, thank you for this review and we're sorry for the frustration this has caused. We've sent you an email to further assist you with this, we're also available via phone and chat. We look forward to hearing from you and resolving this for you.
Best regards,
PetLabCo.®
Great product
Great product, solid packaging and seems to work well for my dog (he loves it)
18 juni 2026
Antwoord van PetLabCo.
Hi Kelowna,
We're so happy to hear your dog loves our product and that the packaging met your expectations! Thank you for sharing your positive feedback.
Warm regards,
PetLabCo.®
Antwoord van PetLabCo.
Hi there,
We are so happy your dog is doing well! Thank you for sharing your experience.
Kind regards,
PetLabCo.®
Great quality supplement that my dog…
Great quality supplement that my dog has improved his allergies with!
18 juni 2026
Antwoord van PetLabCo.
Hi Lori,
We are so happy our quality supplement has given comfort to your dog! Thank you for sharing.
Best regards,
PetLabCo.®
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