Excellent from start to finish. The delivery guys went the extra mile too, storing items safely at the side of the house even though we told them to leave it on the drive. Can’t fault this company a... Toon meer
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Lees wat reviewers zeggen
Seemed to have found a good company for the pocket door for my renovation. Turns out the word KIT is a bit different for this website. I have bought the KIT but still need a few other items to actuall... Toon meer
Excellent product - haven't completed the wall build yet but I've built up the assembly ready to install and it's a well thought out robust design. Once it's secured to the stud wall you can tell it... Toon meer
Excellent communication throughout the process. One item was delayed but I was contacted to check I was ok with this. Another parcel arrived damaged but when I raised concerns about this they replied... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We are an old family run business that has adapted and changed over the years starting life as a distributor and manufacturer and always interested in innovation. We started distributing Eclisse pocket door system's soon after they were introduced into the UK market and we are possibly the oldest Eclisse UK distributor.
Contactgegevens
Hatter St, CW12 1QQ, Congleton, Verenigd Koninkrijk
- 07957855440
- james@thepocketdoorcompany.co.uk
- thepocketdoorcompany.co.uk
4,3
Uitstekend
240 reviews
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
EXCELLENT SERVICE THANK YOU..
29 augustus 2023
Order pocket door system one day
Order pocket door system one day, arrived the next. Website & ordering very easy.
6 augustus 2023
Arrived when requested
30 juli 2023
Excellent service
12 juli 2023
Pocket rocket!
Ordering on-line was straightforward following a telephone conversation with James who answered the queries that I had. I could not believe how quickly I received my Pocket door. I went for standard delivery and was delivered the next day!
I'm really pleased with the door and it fits the bill perfectly!
2 juli 2023
Poor delivery
Ordered two pocket doors and Only one arrived. Paid extra for next day delivery and it arrived 3 days later despite the delivery company stating it had arrived next day - which is didn’t.
10 juli 2023
Very pleased with your door system easy…
Very pleased with your door system easy to fit and all a excess able very quick delivery as well
10 juli 2023
£250 to return an item
Order arrive fine but client changed their mind on what they wanted.
Hadn’t opened package and went to return, only to be charged a 25% restock-age fee plus £45 delivery.
So it will cost £250 to return a door pocket. Please be sure when you order and don’t want to return anything.
Also look at their return policy’s - they’re super strict!
Especially if you’re a builder because jobs changed daily.
5 juli 2023
Review zonder uitnodiging
Easy to order and delivered on time.
12 juni 2023
great products and service
great products and service we never use anyone else timely delivery also
12 juni 2023
The purchase was easy and…
The purchase was easy and straightforward. As stated the package arrived the day after order. Unfortunately the package had been damaged in transit (not a Pocket Door Co. Issue) and some parts had got lost. The company were very quick in getting out the replacements and also gave good technical advice.
11 juni 2023
Box was damaged in transit and a…
Box was damaged in transit and a bracket came out/lost in transit, i spoke to the company and they got a replacement bracket sent out for next day delivery. Great service selling a great product
30 mei 2023
Came the next day
Came the next day, all very easy from point of purchase. Online videos are worth watching for installation👍
25 april 2023
Delivery was good
Delivery was good, driver brought the door right into the house. The door however turned out to be bowed but this wasn't discovered until the builder went to install it and then it was too late to arrange a replacement as it had to be installed that day(fairly long delivery timescales). Make sure you inspect the door as soon as you receive it.
20 maart 2023
Seamless online buying experience but…
Seamless online buying experience but no communication after as regards dispatch etc so I was left a bit in the dark and eventually had to phone in order to see where my purchase was. However following that everything was resolved quickly and satisfactorily. Great quality product.
20 maart 2023
Delivery was in the time stated
easy to work out which pocket door ineeded on the website, easy to pays and finally get the frame.Frame goes together easy.
5 april 2023
Friendly fast service
24 maart 2023
Good products and quick delivery
High quality products, easy to order from the Pocket Door website, and quickly delivered.
27 maart 2023
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