The Radiator Warehouse Reviews 

1.139
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Unit had a crack on casing when arrived, contacted customer support and they sent a new unit out quickly Great customer service and quick turnaround Thank you Dylan

Beoordeeld met 5 van de 5 sterren

Easy to use online ordering. Super fast delivery. Very helpful staff when I realised I’d ordered the wrong part . Great communication through the delivery process, regularly updated with timeslot. Re... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very quick next day delivery by DX who are one of the few reliable companies. Product seems very good, competitively priced and well made so a good experience, I am pleased to say.

Beoordeeld met 5 van de 5 sterren

Purchased a radiator and valves from this company approx 10months ago. Really helpful and easy to deal with with. Last week I noticed a small bubble had appeared on the radiator phoned them up and spo... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Radiateurwinkel

Geschreven door het bedrijf

The Radiator Warehouse offers a full range of designer radiators and towel radiators to suit all rooms and sizes for various heat output requirements. We offer same day collection during opening times and free UK delivery. Our support team is happy to help with any questions you may have call us on 01772 280135 or chat with our experts online.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,9

Alle reviews

(1.139)

481 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Very good!!

11 mei 2026
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Antwoord van The Radiator Warehouse

Hi Mariusz, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse

Beoordeeld met 5 van de 5 sterren

really pleased with the Rad

really pleased with the Rad, delivery was quick I would reccomend

13 mei 2026
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Antwoord van The Radiator Warehouse

Hi Joan, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse

Beoordeeld met 5 van de 5 sterren

Excellent choices and value for money. …

Excellent choice and secure and speedy delivery. Thank you!

14 mei 2026
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Antwoord van The Radiator Warehouse

Hi C Mead, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse

Beoordeeld met 5 van de 5 sterren

Amazing service and delivery

Amazing service and delivery

7 mei 2026
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Antwoord van The Radiator Warehouse

Hi Tracy, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse

Beoordeeld met 5 van de 5 sterren

Very pleased with my purchase

Very pleased with my purchase, delivery and packaged well.

23 april 2026
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Antwoord van The Radiator Warehouse

Hi John, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse

Beoordeeld met 5 van de 5 sterren

Great communication

Great communication, fast delivery, both admin lady and delivery man super helpful and polite will definitely be using again. Thanks very much

2 juni 2026
Review zonder uitnodiging
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Antwoord van The Radiator Warehouse

Hi Julie, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse

Beoordeeld met 5 van de 5 sterren

Fabulous company everything was good

Fabulous company everything was good. Loved the service, the staff were lovely, the products were just what I wanted, the prices were good as was the prompt delivery . Good old fashioned customer service -well done 👍🏼

11 mei 2026
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Antwoord van The Radiator Warehouse

Hi, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse

Beoordeeld met 4 van de 5 sterren

Delivered on time

Delivered on time

10 mei 2026
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Antwoord van The Radiator Warehouse

Hi Paul, thank you for your review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse

Beoordeeld met 5 van de 5 sterren

Excellent product

Excellent product, excellent price and one of the the fastest delivery service I’ve ever seen. I’ve bought twice of them and this company hasn’t disappointed. Thankyou.

10 mei 2026
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Antwoord van The Radiator Warehouse

Hi Mr Malik, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse

Beoordeeld met 5 van de 5 sterren

Brilliant

Can't fault them really. A slight issue with the delivery time but they let me know about it as soon as they could. I will be using them again.

3 mei 2026
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Antwoord van The Radiator Warehouse

Hi Martin, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse

Beoordeeld met 3 van de 5 sterren

Rad delivered on time although…

Rad delivered on time although packaging was battered and small chip on top of rad, can’t see the chip now it’s fitted.

2 mei 2026
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Antwoord van The Radiator Warehouse

Hi Mr A Bowhill, thank you for your feedback, and please accept our apologies that the radiator did not arrive in perfect condition.

If you would like us to look into this further, please don’t hesitate to contact us on 01772 280 135 and we will be happy to assist. - Cameron, Sales Manager

Beoordeeld met 5 van de 5 sterren

It was great and very helpful staff

It was great and very helpful staff
The delivery was excellent thankyou
I would definitely recommend
Thankyou.

8 mei 2026
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Antwoord van The Radiator Warehouse

Hi Ron, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse

Beoordeeld met 3 van de 5 sterren

Problem solving management

1st and last order.
Driver called to say he would be with me in the hour. Then 10 minutes later I received a text saying order is not complete. Called, and still waiting on a response 7 hours later.
Emailed no response.
They'll be told to collect the part order Monday 1st and I'll buy them locally.
Not acceptable.

UPDATE.
After discussing with Cameron we eventually got solutions to the issues we faced on the 1st order. It's all about how suppliers handle customer problems, and Cameron stepped up and solved ours.
Appreciate the effort.
Cheers Bill

29 mei 2026
Review zonder uitnodiging
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Antwoord van The Radiator Warehouse

Hi Bill, thank you for your feedback. Following our recent conversation, I'm pleased we were able to discuss the situation directly, explain what happened, and reach a resolution. We appreciate you taking the time to speak with us and allowing us the opportunity to address your concerns.

Thank you for your patience throughout the process. If you need any further assistance, please don't hesitate to get in touch. – Cameron, Sales Manager

Beoordeeld met 5 van de 5 sterren

Easy to order

Easy to order, fast delivery, helpful and curteious delivery man.

5 mei 2026
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Antwoord van The Radiator Warehouse

Hi Peter, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse

Beoordeeld met 4 van de 5 sterren

I ordered 2 radiator extension tails on…

I ordered 2 radiator extension tails on may 6th, after 3 weeks of waiting, seems there was a technical glitch, after a brief phonecall all has been sorted. Happy with the outcome and the manner in which it has been dealt with

6 mei 2026
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Antwoord van The Radiator Warehouse

Hi, thank you for your time on the phone earlier, and please accept our apologies for the delay with your order.

As discussed, we will re-despatch the order today for delivery tomorrow via DX.

I will send you an email shortly to confirm your new tracking reference. Apologies again for the inconvenience. - Cameron, Sales Manager

Beoordeeld met 5 van de 5 sterren

Good value

Quick delivery and as advertised

4 mei 2026
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Antwoord van The Radiator Warehouse

Hi Malcolm, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse

Beoordeeld met 5 van de 5 sterren

From initial placement of my order…

From initial placement of my order right through to items being delivered hassle free would definitely recommend and use this company again

24 april 2026
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Antwoord van The Radiator Warehouse

Hi R Evans, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse

Beoordeeld met 5 van de 5 sterren

Quality service from start to finish

Quality service from start to finish

Each team member I interacted with was fantastic

Flawless Service

29 april 2026
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Antwoord van The Radiator Warehouse

Hi Mr Bailey, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse

Beoordeeld met 5 van de 5 sterren

Great service great price and excellent…

Great service great price and excellent delivery.

28 april 2026
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Antwoord van The Radiator Warehouse

Hi Paul, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse

Beoordeeld met 5 van de 5 sterren

Good products

Good product that arrived when stated and in good condition. Have used radiator warehouse a number of times and excellent service every time.

28 april 2026
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Antwoord van The Radiator Warehouse

Hi Allan, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse

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