The pump itself is fine however their communication is TERRIBLE. My storage bags were sent separately (strange decision) and didn’t arrive. Ultimately I don’t blame relievoo for this but the process w... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
The customer service team have been very helpful to me by replacing my breast pump motor that had stopped working very promptly I would give the team a 5 star to encourage them so they consistently... Toon meer
Bedrijf heeft geantwoord
I enjoyed using the relievoo wearable pump, i am able to express more milk with the pump compared to the other brand i previously used. The pump part are also easy to clean and assemble. Few days afte... Toon meer
Bedrijf heeft geantwoord
I recently bought this Relievoo Complete Pumping Kit — S32 PRO2 + Carrying Case a wearable breast pump and I am incredibly happy with my purchase! It works perfectly and the quality feels premium. Del... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Relievoo, we believe motherhood should be simpler, not harder. Every day, moms juggle countless responsibilities, and they deserve solutions that truly support them. That’s why we create products designed to make their daily lives easier. Comfort, practicality, and innovation are at the heart of everything we do, ensuring moms can focus on what matters most—cherishing moments with their little ones. More than just a brand, Relievoo is a community. With the support of real moms, we continue to innovate, always listening, always improving, so that motherhood feels a little lighter and a lot more joyful.
Contactgegevens
Verenigd Koninkrijk
- therelievoo.com
Houd rekening met het volgende
3,3
Gemiddeld
84 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 33% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The customer service team have been…
The customer service team have been very helpful to me by replacing my breast pump motor that had stopped working very promptly
I would give the team a 5 star to encourage them so they consistently keep performing great
17 juli 2026
Review zonder uitnodiging
Antwoord van Therelievoo
Thank you so much for your kind words! 💛
We're delighted to hear that our customer service team was able to help you quickly and get your pump back up and running.
Your encouragement truly means a lot to us. We'll be sure to share your feedback with the team—it motivates us to keep providing the best possible support to every mum.
Thank you again for your trust and support! 🥰
Tire-lait très sympa
Tire-lait très sympa. Simple à nettoyer. Simple à utiliser. Plutôt énergique donc punchy. Je recommande en tant que spécialiste tire-laits et tire-allaitement.
18 juli 2026
Review zonder uitnodiging
I enjoyed using the relievoo wearable and excellent customer service
I enjoyed using the relievoo wearable pump, i am able to express more milk with the pump compared to the other brand i previously used. The pump part are also easy to clean and assemble. Few days after used, one of the pump motor has a faulty button which i contacted the customer support and their response was prompt, they apologised for the issue and stated a replacement motor will be sent to me. While expecting the delivery, communication has been excellent in order to ensure it was delivered to me. Thank you
17 juli 2026
Review zonder uitnodiging
Antwoord van Therelievoo
Thank you so much for your thoughtful review! 💛
We're delighted to hear that you're able to express more milk with your Relievoo wearable pump and that you find it easy to clean and assemble.
We're also pleased that our support team could quickly assist when you experienced an issue with one of the motors. While we're sorry that happened, we're glad we were able to provide a replacement and keep you updated throughout the process.
Thank you again for your trust, patience, and kind words. Wishing you all the best on your breastfeeding journey! 🥰
Run Away
Ordered , then never heard from them again - multiple emails , online chat messages sent and the phone number on website - Disconnected !!
No response , stated that I would be a tracking number within 2 days , delivered within 5 days . Day 8 and not one update from the company - Have escalated to Paypal resolution - Lucky , they will refund me my money if they are proven scammers - Which it certainly looks like ! Buyer beware - I seen an Sydney contact number and AI suggested on brief look up as a company that seemed ok BUT they are not .
11 juli 2026
Review zonder uitnodiging
Antwoord van Therelievoo
Hello,
We're truly sorry to hear that this has been your experience. We completely understand how frustrating it is not to receive the updates you were expecting.
Please don't worry—our team is here to help. If you contact our after-sales team at support@therelievooo.com with your order details, we'll investigate your shipment immediately and make sure you receive the latest update as quickly as possible.
At Relievooo, we've proudly delivered over 100,000 orders worldwide, and while courier delays or communication issues can occasionally occur, our priority is always to ensure that every customer receives their order and is looked after until everything is resolved.
We sincerely apologize for the inconvenience and appreciate your patience. We look forward to resolving this for you as quickly as possible.
The Relievooo Team
Ghosted by the company
The pump itself is fine however their communication is TERRIBLE. My storage bags were sent separately (strange decision) and didn’t arrive. Ultimately I don’t blame relievoo for this but the process with Evri is that the company reimburse the customer. It’s been weeks and I am changing every other day to pretty much radio silence. Not what I need post partum to be out of pocket
31 mei 2026
Review zonder uitnodiging
Antwoord van Therelievoo
Hello,
Thank you for your feedback. We are pleased to hear that you are happy with the breast pump itself, but we are truly sorry about your experience with the delivery of the storage bags.
Unfortunately, the storage bags were shipped separately because they were temporarily out of stock. We understand how frustrating this has been, especially during the postpartum period, and we sincerely apologize.
We completely agree that you should not have to keep chasing for updates. This is not the level of service we aim to provide. Your case is still being followed, and we are working with the courier to resolve it as quickly as possible.
At Relievooo, our priority is that every customer either receives their order or is provided with a fair solution. We appreciate your patience and thank you for giving us the opportunity to make things right.
Kind regards,
The Relievooo Team
Absolutely love the bottle warmer
Absolutely love the bottle warmer! It’s a game changer for busy moms like me! I love how it actually warms up the bottle within 2 minutes
5 juli 2026
Review zonder uitnodiging
Antwoord van Therelievoo
Thank you so much for your lovely review! 💛
We're so happy to hear that you're loving the bottle warmer and that it's making life easier for you. Knowing it can warm a bottle in just a couple of minutes and help busy mums like you is exactly why we created it.
Thank you for your trust and for taking the time to share your experience. We truly appreciate your support! 🥰
Great bottle warmer
Great bottle warmer, speally during the winter time, perfect for a new mum. It warms fast and keeps warm. The bottle is very pretty too. easy to carry around!
1 juli 2026
Review zonder uitnodiging
Antwoord van Therelievoo
Thank you so much for your wonderful review! 💛
We're delighted to hear that you're enjoying the bottle warmer, especially during the winter months. It means so much to us to know that it's helping make life a little easier for new mums.
We're also happy that you love its design and how easy it is to carry wherever you go.
Thank you again for your trust and support. We truly appreciate it! 🥰
I recently bought this Relievoo…
I recently bought this Relievoo Complete Pumping Kit — S32 PRO2 + Carrying Case a wearable breast pump and I am incredibly happy with my purchase! It works perfectly and the quality feels premium. Delivery was also super fast. Highly recommend!
13 juli 2026
Review zonder uitnodiging
Antwoord van Therelievoo
Thank you so much for your amazing review! 💛
We're delighted to hear that you're loving your Relievooo Complete Pumping Kit and that it has met your expectations. Knowing that you appreciate both the premium quality and the fast delivery means a lot to our team.
Thank you for your trust and for recommending Relievooo to other mums. We wish you all the best on your breastfeeding journey! 🥰
They dont ship the order.
Dont Bother!
Shocking customer service. Placed an order that never arrived and im having emails ignored when I request tracking for the order.
They originally replied to emails until I ask for tracking. Then 3 emails sent and all have been ignored.
20 juni 2026
Review zonder uitnodiging
Antwoord van Therelievoo
Hello,
We are sorry to read this review and would like to clarify the situation for future customers.
Your order was shipped, and here is the tracking number: H00RVA0505069958. We can confirm that the package was delivered, although there were unfortunately a few days of delay, and we sincerely apologize for this inconvenience.
We would also like to mention that our support team tried to contact you several times regarding your request. Please make sure to check your spam/junk folder, as our emails may have ended up there.
At Relievooo, we take every order seriously and always make sure our customers either receive their products or are supported until a solution is found.
Delivery delays can sometimes happen with couriers, but this does not mean orders are not shipped.
Thank you for your understanding.
Kind regards,
The Relievooo Team
Definitely would repurchase
I made a purchase with relievoo, at first I was very apprehensive after reading the trust pilot reviews and my package kept being delayed. However once it arrived I have been pleasantly surprised as I am currently struggling to increase my breast milk supply and these pumps have been able to do just that. This means I am able to store my milk for future instead of it just being on demand as my baby struggles to latch. I would recommend anyone to buy these pumps.
26 juni 2026
Review zonder uitnodiging
Antwoord van Therelievoo
Hello,
Thank you so much for your honest and kind feedback.
We are sorry that the delivery took longer than expected, but we are truly happy to hear that once your order arrived, you were pleased with the pumps.
It means a lot to know that Relievoo has helped you with your breastfeeding journey and allowed you to store milk for your baby.
Thank you for your trust and for recommending our pumps to other mums 💛
Kind regards,
The Relievoo Team
Customer service 0!!
Customer service 0!!! The website says that you can return item if you are not satisfied however they don’t seem to care about customer and are ignoring emails about return.
You are better off buying on SHEIN or Temu. Same quality
25 juni 2026
Review zonder uitnodiging
Antwoord van Therelievoo
Hello,
Thank you for your feedback.
We would like to clarify that the Relievooo design is a unique design that has been copied by many brands. However, the technical conception and internal technology remain the exclusive property of Relievooo. No other brand offers the same suction performance, discretion, or overall product quality.
Regarding returns, we fully understand your request. Our return policy is clearly stated on our website: returns are accepted if the product has not been used. For hygiene and safety reasons, we cannot accept returns of products that have been used with breast milk.
We are a serious brand and always do our best to support our customers. If you have already contacted our customer support team, please allow us a little more time to review your request, or feel free to follow up again at support@therelievooo.com.
To all our customers: your trust is important to us, and we remain committed to offering high-quality products at an affordable price while providing real support to mothers.
Kind regards,
The Relievooo Team
This pump is a very good one
This pump is a very good one. A good purchase indeed.
28 januari 2026
Review zonder uitnodiging
Antwoord van Therelievoo
Hello,
Thank you so much for your kind feedback.
We are delighted to hear that you are happy with your pump and that it has been a good purchase for you. Your satisfaction means a lot to us and motivates us to continue supporting mums with high-quality products.
Thank you for trusting Relievooo and being part of our community 💛
Kind regards,
The Relievooo Team
Hands down the worst company I’ve dealt with
Hands down the worst company I’ve dealt with.
I emailed customer service to ask for a refund or partial refund as the product I purchased, the double pump, wasn’t as described on their advert, I.e discreet and long lasting battery. I got only 3 15 min pumps out of each charge and the sound was extremely loud, I had to turn the TV right up just to mask over the sound when we had people over. Made me feel embarrassed so I went and got myself a momcozy m5 instead, which is great and does exactly what they advertise.
After 2 weeks of emailing back and forth (proof can be presented!) relievoo said they would send replacement motors to fix the issue, until I said it was both motors to which they said I was using it incorrectly and needed to adjust the flange size.. which I had already done and told them so they didn’t listen. Since then I sent multiple emails chasing them for an outcome and a refund and they ended up blocking me, even from social media weirdly?
I have since gone to trading standards who are dealing with it accordingly. It’s a shame they didn’t just rectify with me from the start really! Instead I got ignored and blocked when they realised it would cost them £80.
All of this whilst under 6 weeks post partum was very stressful to say the least!
I don’t expect a response from them, they don’t reply to negative reviews, they remove any comments from their online media (take a look.. no comments as they remove them and block) and no email response from ‘customer service’
Appalling company. Absolutely appalling and people should avoid at all costs.
Edit: I have evidence to show that they did infact block me, remove a comment and that my emails bounced back. Not only do they not provide customer service, they lie.
They have only responded to this one negative review because I mentioned the involvement from trading standards. Such a shame. There will be no resolution from relievoo that will benefit myself at all and they won’t contact me back.
Don’t believe the response. They don’t allow people to negatively review and they tried to have my review blocked before their reply.
2 mei 2026
Review zonder uitnodiging
Antwoord van Therelievoo
Hello,
Thank you for taking the time to share your experience. We are truly sorry to hear that your postpartum journey with our product did not meet your expectations, and we understand how stressful this situation must have been during such an important period.
First, we would like to clarify that Relievooo is committed to supporting every customer and finding solutions whenever an issue arises. In your case, our team first proposed replacement motors because the performance you described is not normal and can sometimes indicate a technical issue. When we later discussed flange sizing, it was only to make sure all possible causes were checked, as incorrect sizing can strongly affect suction, comfort, and battery performance.
We sincerely apologize if you felt unheard during this process — this was never our intention.
Regarding your concerns about discretion and battery life, thousands of mothers use our pumps daily with positive results, but we understand that every pumping journey is different and that one product may not suit everyone’s personal needs.
We also want to clarify that we do not block customers to avoid refunds or complaints. If there was any issue with communication, this may have been due to a misunderstanding or moderation process, and we are sorry if this caused frustration.
As stated in our return policy, products can be returned if they have not been used with breast milk for hygiene reasons. However, when a technical issue is identified, our goal is always to offer a fair solution first.
We remain available to review your case again if needed and would be happy to find a final resolution together.
Kind regards,
The Relievooo Team
Good quality pump
Order arrived as expected.
Product is good quality with minimal parts. I got the standard pump & case. Pumps efficiently and is more comfortable for me than 2other wearable pumps I've tried - I have a smaller bust B-C cup.
1 juni 2026
Review zonder uitnodiging
I have been since this breast pump for…
I have been using this breast pump for a month now. It is really good, I am so happy with the purchase.
2 juni 2026
Review zonder uitnodiging
Antwoord van Therelievoo
Hello,
Thank you so much for your feedback.
We are very happy to hear that you have been using your breast pump for a month and that you are satisfied with your purchase. It means a lot to us to know that our product is helping mums in their daily journey.
Thank you for your trust and for choosing Relievooo 💛
Kind regards,
The Relievooo Team
They are a scam
They are a scam. Take your money and don’t send the product and ignore all requests for a refund! All good reviews must be paid reviews
27 mei 2026
Review zonder uitnodiging
Antwoord van Therelievoo
Hello,
We are sorry to read this and would like to clarify a few things.
Relievooo is a real company, and thousands of customers have received and use our products every day. We do not take money without shipping orders.
If you have experienced an issue with your order, this may be due to a delivery problem or a delay with the courier, which unfortunately can happen.
We take refund requests seriously and always try to support our customers. If you have not received a response, we sincerely apologize and invite you to contact us again at support@therelievooo.com with your order number so we can review your case as quickly as possible.
Regarding our reviews, we would also like to clarify that all positive reviews come from real customers sharing their genuine experiences. We never pay for fake reviews.
Customer satisfaction is very important to us, and we remain available to help resolve any issue.
Kind regards,
The Relievooo Team
Placed my order over 4 weeks ago
Placed my order over 4 weeks ago. Communication started off ok with the support team, where they informed me my order would definitely be with me by the end of the week (that was 2 weeks ago). From then on, they never replied to any of my emails yet have the cheek to email me saying ‘please rate your order 1-5’. Save your money and shop elsewhere!!!! Such a shame
16 april 2026
Review zonder uitnodiging
Antwoord van Therelievoo
Hello,
We are truly sorry to hear about your experience and understand your frustration.
First of all, please accept our sincere apologies for the delay and the lack of follow-up. This is not the level of service we aim to provide.
We want to reassure you that your order has not been forgotten. Sometimes delays can happen due to courier issues or stock transfer, but we understand that the lack of communication made the situation much worse.
The review request email is sent automatically by our system and was not intended to cause any frustration.
Please contact our customer support team again at support@therelievooo.com with your order number, or send us your order number here so we can personally follow up and help resolve this as quickly as possible.
We remain committed to finding a solution for you and appreciate your patience.
Kind regards,
The Relievooo Team
Omg the pump is so amazing… it was on…
Omg the pump is so amazing… it was on sale when i purchased it … the pump has proper strong suction… and feels so expensive … works absolutely like the medela pump , even better i would say… n u cant even see through clothes while its on… so quite … love the product … super super happy
30 april 2026
Review zonder uitnodiging
Antwoord van Therelievoo
Hello,
Thank you so much for your amazing feedback.
We are truly happy to hear that you love your pump and that it has exceeded your expectations. It means a lot to us to know that you find the suction strong, the quality premium, and the comfort discreet and quiet.
Our goal has always been to offer mums a high-quality product at an affordable price, and feedback like yours confirms that we are on the right path.
Thank you for trusting Relievooo and for sharing your experience with other mums 💛
Kind regards,
The Relievooo Team
Awful.
I purchased 2 pumps from this company, on the premise that they are discrete and quiet however there is nothing quiet about them. We have to turn the volume up on the TV if watching to mask the loudness of the pump and to hear the program! This is the same for both pumps so unlikely a broken motor, more like a rubbish one that has been poorly advertised.
This company sell a product based on facts that aren’t true.
The customer service.. is non existent. I had communication for the first 2 weeks when they thought they could just send a new motor out and that would fix it, until I said it was the same for both pumps and that I wanted a refund instead, to which they must have decided they couldn’t be bothered to deal with me anymore so 2 weeks more have gone by and I have been ignored the entire time, this includes Instagram messenger, Facebook messenger and regular emails.
Shocking experience with this company, wasted money and time. This product is not worth the stress and is clearly not what they advertise.
I have a log of all communication to back up my review and the pumps I have sent videos of as proof.
26 april 2026
Review zonder uitnodiging
I would strongly advise staying away…
I would strongly advise staying away from this company. I purchased a wearable breast pump that was advertised with a lifetime warranty and free returns, however after only around 6 months of use the product became faulty. I then purchased a second unit myself (before even requesting a replacement, as I needed another at the time), and that has also failed.
I have contacted the company multiple times (Sept 2025, Oct 2025, Dec 2025, and March 2026) and have been completely ignored. I was also asked to pay shipping for a warranty claim, which contradicts their own policy. For a brand that claims to support mums, there has been zero support, zero accountability, and no care once the sale is made. Extremely disappointing experience.
31 maart 2026
Review zonder uitnodiging
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.