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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

They are dependable polite and experience contractor. On time for the job. Excellent. The job they do is detailed in their contract which anyone would like to see if you are looking someone to do you... Toon meer

Beoordeeld met 1 van de 5 sterren

I ordered a lava roofing kit of this company over 2 1/2 weeks ago three days into the order. I received just two packages out of eight the delivery company said it’s best to return it so it can come o... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent service from start to finish. The team were knowledgeable and helpful when specifying exactly what I needed, communication was clear throughout, and everything was delivered promptly and as... Toon meer

Beoordeeld met 5 van de 5 sterren

⭐️⭐️⭐️⭐️⭐️ Excellent Service & Top-Quality Products! We’ve ordered roofing products from The Roofing Outlaw a few times now, and the service has been spot on every time. Great range of materials,... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Dakdekkersbenodigdheden winkel
  2. ook in
  3. Dakdekker
  4. Vochtweringsbedrijf

Geschreven door het bedrijf

The Roofing Outlaw isn’t your average supplier – we put customers first with fast nationwide delivery and click & collect from our Leeds branch. Built by roofers for roofers, we only stock gear we trust, tested in real conditions, with no fluff or pushy sales. Our customer service team is always on hand to answer questions and quickly fix any issues, so you can crack on with the job without the usual hassle.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

61 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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4,4

Alle reviews

(61)

38 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Excellent service from start to finish

Excellent service from start to finish. The team were knowledgeable and helpful when specifying exactly what I needed, communication was clear throughout, and everything was delivered promptly and as agreed. A professional and reliable company that I would happily recommend.

9 september 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I ordered a lava roofing kit of this…

I ordered a lava roofing kit of this company over 2 1/2 weeks ago three days into the order. I received just two packages out of eight the delivery company said it’s best to return it so it can come out altogether. I have been chasing this every single day emails not one person picks up the phone from any depot. You can’t get no reply anywhere really bad service will not recommend.

10 juli 2026
Review zonder uitnodiging
Logo The Roofing Outlaw

Antwoord van The Roofing Outlaw

Hi Warren,

We are sorry to hear about your experience and completely understand your frustration regarding the delayed delivery.

For clarity, your order was dispatched within 24 hours and consisted of three parcels, not eight. As the parcels were sent separately, they may have arrived at different times. Unfortunately, the courier advised that the parcels should be returned to us rather than completing the delivery.

The tracking shows that the return process began on 22 July; however, the goods have still not arrived back with us from DX. We have also checked our email records and have been unable to locate any correspondence from you, so we are sorry if your messages have not reached us.

Despite the parcels not yet being returned, we are happy to arrange a replacement shipment and provide you with the full tracking details. Please contact us via info@theroofingoutlaw.co.uk to arrange this.

Kind regards,
The Roofing Outlaw Team

Beoordeeld met 1 van de 5 sterren

This company are really OUTLAWS

This company are really OUTLAWS, They take your money but don’t deliver the goods. No one answers your calls or responds to emails DO NOT BUY FROM THEM, they are CON MERCHANTS!

25 juni 2026
Review zonder uitnodiging
Logo The Roofing Outlaw

Antwoord van The Roofing Outlaw

Hi Trevor,

This is the first time we have had correspondence from yourself in regards to your order. As explained privately, your order was sent out but had been damaged in transit. We are not notified by our delivery partner when an item is damaged hence the delay in your order.

We are happy to either resend your order to you or provide you a total refund. We apologise for any inconvenience caused, we pride ourselves on our customer service and resolving issues when they arise.

Kind Regards,
The Roofing Outlaw Team

Beoordeeld met 1 van de 5 sterren

Avoid

Untrustworthy staff, false advertising.

Avoid Aberdeen!!.

25 juni 2026
Review zonder uitnodiging
Logo The Roofing Outlaw

Antwoord van The Roofing Outlaw

Hi Krzysztof,

Please email us at info@theroofingoutlaw.co.uk so we can further understand your experience in our Aberdeen store.

Beoordeeld met 5 van de 5 sterren

Ordered online today had a call from…

Ordered online today had a call from bobbie to say that she didn't stock the order in branch but the website allowed me to order for collection she has now sorted things for delivery at no extra cost again excellent first class service will have know hesitation recommending roofing outlaw

19 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The Roofing Outlaw are an excellent…

The Roofing Outlaw are an excellent company and their video is particularly helpful. We have another project to complete when we finish this one and all i would ask is that the boxed tins are packed a little better as 2 of them had been well and truly battered but were thankfully not leaking it might well of been the couriers handling of them during transit.
I would definitely 100% recommend the Roofing Outlaw as they are well priced the product is excellent and they have good deals.

20 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Can’t beat these lot

Can’t beat these lot , top team , always on hand with advice and will point you in the right direction.

26 maart 2026
Review zonder uitnodiging
Logo The Roofing Outlaw

Antwoord van The Roofing Outlaw

Thank you for your review. We will always offer sound advice and point people in the right direction. For Roofers, By Roofers.

Beoordeeld met 5 van de 5 sterren

The roofing outlaw team are amazing…

The roofing outlaw team are amazing very helpful ill definitely be going back

12 maart 2026
Review zonder uitnodiging
Logo The Roofing Outlaw

Antwoord van The Roofing Outlaw

Thank you for your kind words, we pride ourselves on exceptional customer service and our knowledge.

For Roofers, By Roofers

Beoordeeld met 5 van de 5 sterren

The customer service was flawless (even…

The customer service was flawless (even when I had to call because I wrote down the wrong address), nothing was too much trouble and because the ridge kit was sent so quickly, I was able to bring the job forward. Service like this and quality like this is what makes the difference.

24 februari 2026
Logo The Roofing Outlaw

Antwoord van The Roofing Outlaw

Thank you for your kind words Lily. We pride ourselves on exceptional customer service as we know first hand what it's like day to day working in a trade.

For Roofers, By Roofers.

Beoordeeld met 5 van de 5 sterren

These guys are roofing experts who have…

These guys are roofing experts who have a great deal of indepth knowledge of what products to use on what type of roof. Great prices for quality products and take time to explain how to use them

23 februari 2026
Logo The Roofing Outlaw

Antwoord van The Roofing Outlaw

Thank you for your kind words. We pride ourselves on our knowledge, between our team we have 100's of years of actual experience on a roof. Not just years of sitting in leather chairs.

For Roofers, By Roofers.

Beoordeeld met 5 van de 5 sterren

Excellent customer service and advice

Very friendly service and the staff where extremely helpful with advice on what products to use on my flat roof and aluminium guttering. I have used other roofing outlets before but these guys have the experience and knowledge to give you the correct advice for you to progress on your own.

23 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great knowledge, great service

Great service, very helpful

11 februari 2026
Review zonder uitnodiging
Logo The Roofing Outlaw

Antwoord van The Roofing Outlaw

Thank you for your kind words, we appreciate your feedback and look forward to your next order with us.

Beoordeeld met 1 van de 5 sterren

Sending us unsolicited spam emails

Sending us unsolicited spam emails that we did not sign up for. Was have never enquire for engaged with this company.

7 februari 2026
Review zonder uitnodiging
Logo The Roofing Outlaw

Antwoord van The Roofing Outlaw

Hi J Rogers,

If you've received an email from our team it may be because you've interacted with us on our channels. We do not send out emails to anyone who isn't on our mailing list and are always happy to remove you should you not want to receive our emails anymore.

Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service, and advice from Bobby.

30 januari 2026
Review zonder uitnodiging
Logo The Roofing Outlaw

Antwoord van The Roofing Outlaw

Bobbie is a great asset to our team, her knowledge about roofing and passion for her craft is infectious. We have passed your kind words onto her.

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