The Saber Factory Reviews 336

TrustScore 4.5 uit 5

4,5

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Beoordeeld met 5 van de 5 sterren

Second time buying from The Saber Factory and everytime it was a 5 Star experience, i was searching for a very specific and hard to find Lightsaber and weeks after my first inquiry they reached out to... Toon meer

Beoordeeld met 4 van de 5 sterren

Everything was beautiful. High quality construction, and premium materials. The only issue I had was with the package tracking, but I don't think they had any control over that😂 will definitely consi... Toon meer

Beoordeeld met 4 van de 5 sterren

Great product. I love the dueling sabers I bought. They seem to hold up during sword play and the sound/lights work really well. My only concern was with tracking the shipment. The package completely... Toon meer

Beoordeeld met 5 van de 5 sterren

This company is developing a great reputation for a reason. All the logistics of my order went flawlessly, and I'm now enjoying the saber I had been drooling over, at the best price btw. I absolutely... Toon meer

Bedrijfsgegevens

  1. Verzamelaarswinkel
  2. Hobbywinkel
  3. Sportwinkel

Geschreven door het bedrijf

Whether you're looking for a lightsaber replica for cosplay or your collection display, we have it. We also cater to the experienced duelists and training academy pupil looking for a sturdy and stylish fencing weapon. The Saber Factory is based in France and we sell worldwide to more than 60 countries, with our 2 warehouses in the USA and our manufacturer's facilities in China. We started in 2022 after 5 years of experience in the pop-culture retail business. Through owning and managing one of the largest independent geek merch physical store in France, we met a passionate community of like-minded people on a daily basis. We also know about good customer service and accountability towards each person for having served 50.000+ customers. Those values and passion we carried over to our new e-commerce venture: The Saber Factory, where we have grown to become one of the leading distributors of Nexus Sabers around the world.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

336 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 3 van de 5 sterren

I was very disappointed with the…

I was very disappointed with the packaging (I bought it as a birthday gift). The saber looks good, but it's not as bright as I'd hoped.

6 oktober 2025
Logo The Saber Factory

Antwoord van The Saber Factory

Hi Steven
If you've received an improperly packed item please head out to the support chat on the website and send me photos there. I'm always available to answer any question.
In regards to brightness, the baselit will always be way less bright than neopixel, more so with a 92cm blade that is a bit long and dims more than a 72cm. I have videos on my Youtube channel to try and give an idea before purchase of how it'll look and which choice is best.
MTFBWY
Kevin

Beoordeeld met 5 van de 5 sterren

Amazing quality, not as clumsy or random as a blaster

Absolutely fantastic. The quality of the Graflex Episode IV Skywalker saber is amazing. The attention to detail is something to behold and it feels top quality and a good weight. An elegant weapon for a more civilised age.

Very easy to disassemble with the clip and J-lock, I bought a proffie based version which you can access to charge in just a few seconds.

I chatted with Kevin regarding the saber (check out his excellent YouTube tutorials) a great person and obvious expert full of great tips.

This is the one I’ve always dreamed of having, after seeing the film as a 5 year old! It’s finally mine, and I didn’t expect it to be this good!!

15 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

My experience was magnificent

My experience was magnificent
The saber are top quality and the range of saber types and characters are impressive only thing that could improve is price though majority is fairly priced even the neopixels are a decan price.

7 september 2025
Beoordeeld met 3 van de 5 sterren

I still haven't received my order and…

I still haven't received my order and it's been almost a month.

5 september 2025
Logo The Saber Factory

Antwoord van The Saber Factory

Hi Valentin
Your order didn't have your full address and couldn't be shipped without a street name and number. I messaged you on the 9th, the 12th and the 19th and got your address on the 30th when factory closed for a 1 week national holiday. I'm sorry for the delay but there wasn't anything more I could do in this situation.
MTFBWY
Kevin

Beoordeeld met 1 van de 5 sterren

Lacks care on assembly in factory

Lacks care on assembly in factory

Overall the quality of the lightsaber appears to be quite high. However we are dissatisfied with 3 things.

1. The Bluetooth range is horrible, the phone has to be touching the saber for it to connect, and if you move it more then an inch or two away it disconnects.

2. The battery has had issues intermittently since first use. It dies randomly.

3. Any screw that came preassembled has come loose. The 4 little brass decoration screws are all loose and we’ve lost one because of that. The decorative thumb switch and strap holders have both fallen off because they were not tight.

29 augustus 2025
Logo The Saber Factory

Antwoord van The Saber Factory

Hi Justin
You reached out to me via the support chat and I'm still waiting for your reply. Please look into your spams if my message from Mon. 29th went there (pretty frequent).
There are no worries to have, some issues we can certainly solve very quickly together, and if not we have a warranty process to see you get sorted.

1- Regarding the bluetooth range it's as indicated on each saber page, they all have a different bluetooth rating. A dueling saber is thin and has good connectivity, a replica saber is focused on providing screen accuracy, using more material and a design that hinders networks connectivity so we indicate that on each saber page and if you watch my First Steps youtube playlist you'll see it's actually recommended to set your saber via the app, then close the hilt and use it.
2- This is what you contacted me about, please message me back following the procedure I described.
3- Send me a picture of your saber showing where you have missing bits and we'll send replacements. Sometimes during transport there can be a lot of vibrations and they loosen screws. This also happens during dueling use, so over time I always recommend to tighten screws and parts every now and then. Using thread locking glue is not recommended because you need to be able to fully disassemble your saber, but to each their own ;)

MTFBWY
Kevin

Beoordeeld met 5 van de 5 sterren

I was looking for an accurate Count…

I was looking for an accurate Count Dooku lightsaber, and The Saber Factory came through with flying colors! (SO MANY COLORS!)

The saber hilt itself is as near an exact copy of what Christopher Lee held in his hands, you can't tell the difference.

The bonus was that this one has the Xeno3 Neopixel setup that makes this so much more than just a screen-correct hilt. I am still discovering the many combinations of colors/sounds/music I can configure. Amazing.

The how-to videos posted by Kevin are also great for anyone who wants to get the most out of their purchase. From start to finish, this has been a fantastic transaction.

You can't go wrong with The Saber Factory, in my opinion.

11 augustus 2025
Beoordeeld met 1 van de 5 sterren

I ordered and paid a light saber on…

I ordered and paid a light saber on 13th of August and now, on 11 September I have still not received it, but FedEx is asking me all kinds of informations and wants me to pay customs. When I purchased the item, it wasn’t known that it would be the case.

13 augustus 2025
Logo The Saber Factory

Antwoord van The Saber Factory

Hello there 👋
I have messaged you multiple times using our internal email system as well as our support platform because I could see that the package was waiting at customs for duties payment since September 3. I was unsuccessful until my last attempt where you responded 3 days ago.

I clarified that our shipping terms are very transparent on the fact that taxes are not paid at checkout but upon delivery, and it very much depends on each country. This is to be expected when you order internationally (our site is in english and you order from hungary) but I understand that when browsing quickly you may miss the information and be disappointed when it arrives.

I also tried to message you again 3 days ago as well as yesterday because FedEx will return the package if you don't take delivery. And forced returns for international shipments are billed quite expensively by carriers and come against your order refund, so I hope you can take delivery as soon as possible.

I remain available on our support chat to help with the documents FedEx may need you to provide and get you sorted fast so you can enjoy your saber with no additional hassles. Just let me know what they want and I'll sort you out.

MTFBWY
Kevin

Beoordeeld met 5 van de 5 sterren

Very cool and great for the price!

The hilt design although simple is quite appealing, the chrome accenting acts as a good grip point while swinging as well! Has plenty of sound fonts and blade effects and the blade’s LED’s are very bright. Overall great product and the price is good compared to elsewhere.

9 juli 2025
Beoordeeld met 4 van de 5 sterren

Okie dokie quite impressed with the fit…

Okie dokie quite impressed with the fit and finish only complaint was the lightsaber did not come with music fonts and the screw off pommel semmed a titch loose when trying to tighten case was a nice touch really like that fast delivery thank you. And I appreciated the good pricing compared to the other companies 👍

6 juli 2025

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